Polocom Reviews 

53
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The site is a scam, they don't send the items ordered and they ignore emails most of the time (when they do reply to every third email or so, they just ask for patience)

Rated 1 out of 5 stars

Be careful with polo com.store , or polo com.shop they are a massive scam, they do not reply mails and if they do they make you believe you's have been shipped NOTHING is right there , if you have pa... See more

Rated 4 out of 5 stars

Stresfull it was as it was late one week and i was blocked from site however i recived it so no complaits here ty could deal without the unnecesary one week delay stres

Rated 1 out of 5 stars

Went to make an order then was told could not fill order , i said I could wait then they came back a wouldn’t honor the check out and discount price a gave a quote a was double. I asked y and no respo... See more

Company details

  1. #5 of 5 best companies in Locksmith
  2. #50 of 50 best companies in e-Commerce Solution Provider

Written by the company

Polocom provides professional locksmith tools, signal jammers, and vehicle equipment for locksmiths, security enthusiasts, and individuals. Serving customers worldwide, we deliver reliable, high-quality solutions for safety, privacy, and emergency needs.


Contact info

2.2

Poor

TrustScore 2 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(53)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The site is a scam

The site is a scam, they don't send the items ordered and they ignore emails most of the time (when they do reply to every third email or so, they just ask for patience)

March 13, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Double the original quote

Went to make an order then was told could not fill order , i said I could wait then they came back a wouldn’t honor the check out and discount price a gave a quote a was double. I asked y and no response

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful with polo com.store

Be careful with polo com.store , or polo com.shop they are a massive scam, they do not reply mails and if they do they make you believe you's have been shipped NOTHING is right there , if you have paid via your credit card let them know, open a case and get refund this way you bring them in to trouble , do not wait to long

May 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not purchase anything from these…

Do not purchase anything from these people. they have fraudulent actions if you buy something from them you'll be waiting forever to get it if you ever get it they do not respond to emails. I'm reported them to the better Business bureau and consumers affairs I'm out of $106.35 with these people.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

It a scam dont buy nothink

It a scam dont buy nothink been more then 2 month waiting for my package and they said there a isssue whit my item
Dont buy nothink from them

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

My husband bought an electronic device…

My husband bought an electronic device from this website. We waited over a month, and it finally arrived. Nothing worked. It was just a box with a lamp, and I had to buy batteries, which didn't help either. I sent several emails to the company, but nothing. They replied that it's none of their business, that they can't help because I'd already bought the device. I'm so frustrated with all this. It's worth over £100, and they don't care about anyone. They're crooks and thieves. I should add that they've now created the website polocom.com and are still scamming people. I wrote that I wanted to return the device, which is no longer useful, and they replied that they don't care. I don't know what to do now or how to get my money back. DON'T BUY ANYTHING FROM THEM OR YOU WILL LOSE YOUR MONEY - ONLY!!!!!!!!!!!

April 21, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam

Bought something and asked where i can see my order. I got no reciept, and a order number i cant track on Their site. Just says - order not found.

DO NOT BUY ANYTHING GUYS

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

this place is a joke a scam!!!!

okay so im still waiting on my package i ordered it on 21 of dec so it's almost been a month i message them i whatsapp them if i get lucky and they answer its we will check your order status and then it goes black till i message them and to top it all of i paid extra for shipping for its says premium. u figure i would atleast get a reply letting me know whats going on my account says in transit click on it its been waiting for details the whole time this place no communication its a joke big time scammers I'm reporting u on everything every social media platform let the world know ur company is made up pathetic

January 17, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very Disappointed with Lock Decoder

Was very disappointed when I received my order. Universal decoder for locks does not work on American locks. The decoder is too thick. Please check before you order something to make sure you know what your getting.

December 1, 2025
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look