paperwrld.com Reviews 

415
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally large variety of unique craft products, beautiful material quality, and wonderfully careful packaging that ensures everything arrives safely. People also genuinely appreciate the remarkably simple ordering process, incredibly friendly team support, and wonderfully fast delivery times straight to their front doors. Some people were dissatisfied with international shipping delays, unexpectedly high costs, or receiving items that appeared much smaller than advertised. Reviewers occasionally noted that certain package contents did not match the website descriptions, or experienced frustrating delivery issues during the busy holiday season.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are beautiful and exactly as... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the beautiful and vibrant... See more

Order

People report high satisfaction with the ordering experience, praising the simple process and excellent... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast dispatch and quick... See more

Price

Users describe ambiguous interactions with price, as customer opinions vary widely. Some consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The various papers I ordered are extremely interesting. It's a shame that there isn't more plain-coloured or even grey cardboard in A4 format. These would be ideal as a basis for cards. But the select... See more

Company replied

Rated 5 out of 5 stars

All the goodies were beautiful, as advertised. They have been absorbed into my journaling supply family seamlessly, or they were given to friends in little surprise journaling gifts to inspire them to... See more

Company replied

Rated 5 out of 5 stars

What made the experience great was the options in journals and I like looking at the stickers. I also like the journaling tools I'll order next time. Not so soon, but some other time. I really love th... See more

Company replied

Rated 5 out of 5 stars

i was impressed with the large variety of papers available. The cost was reasonable as well. I was advised many times of the progress of my order. Even though my order took a long journey to get to m... See more

Company replied


Company details

  1. Scrapbooking Store

Written by the company

PaperWrld is a vintage stationery brand born in 2020, dedicated to journaling, scrapbooking, and bullet journaling. 🌍✨ We curate over 300 unique products, from washi tapes and handmade journals to stickers and wax seals, designed to spark creativity and preserve memories. With a community of 500,000+ creatives worldwide, PaperWrld combines timeless aesthetics with modern functionality, offering worldwide shipping and eco-conscious initiatives like planting nearly 10,000 trees.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(415)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful

Both boxes were very beautiful snd dreams of creativity gsve bee whirling around in my brain. Thank you.

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

This is my first paper order from…

This is my first paper order from Paperworld and I am very pleased—the first of many to come. I am just starting this paper journey and am so glad to have found them. My order was full to the brim with exciting new things. I will have to learn how to use them all. Suggestion—have a beginner’s kit with some of the basics. I know there are millions of items to pick from, but just an idea. I will be back. Loved everything I got!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

I received my order today in the mail

I received my order today in the mail. I was thrilled with the contents and can't wait to journal and create with the items I purchased. I did this morning order again making my 3rd order. Can't wait for it to come.

Tena M Knobeloch

August 14, 2026
Unprompted review
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Rated 1 out of 5 stars

I never received my order

I never received my order, and it wasn’t a small order. I’m very disappointed. They were responsive to me, but are not helpful. Don’t order from here if you want to receive your order in a reasonable time. It’s been over a month and I still haven’t received it, so disappointed.

July 25, 2026
Unprompted review
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Reply from paperwrld.com

Hi Kelly, we’re truly sorry that your order has still not arrived and understand your disappointment, especially given the value of the purchase and the long wait.

This is not the experience we want for our customers. Our support team is reviewing your case with the shipping provider and will contact you directly with an update and the available next steps as soon as possible.

We sincerely apologize for the inconvenience and frustration caused.

Rated 5 out of 5 stars

the shipping was not too bad

the shipping was not too bad, and I loved the products.

July 23, 2026
Unprompted review
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Reply from paperwrld.com

Thank you so much for your 5-star review, Dawna! We’re happy to hear that your order arrived without too much delay and that you loved the products. We truly appreciate your support! 🤍

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Rated 5 out of 5 stars

All the goodies were beautiful

All the goodies were beautiful, as advertised. They have been absorbed into my journaling supply family seamlessly, or they were given to friends in little surprise journaling gifts to inspire them to take up a life support system I love and depend on. I will order again!

July 8, 2026
Unprompted review
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Reply from paperwrld.com

Thank you so much for your lovely 5-star review, Edith! We’re delighted to hear that the products became part of your journaling collection and even inspired thoughtful gifts for your friends. Your words truly mean a lot to us, and we’ll be very happy to welcome you back for your next order! 🤍

Rated 4 out of 5 stars

Made cute product easy to get

July 13, 2026
Unprompted review
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Reply from paperwrld.com

Thank you for your review, Laura! We’re happy to hear that you found our products cute and easy to order. We truly appreciate your support and hope to make your next experience a 5-star one! 🤍

Rated 5 out of 5 stars

I like the quality and the variety of…

I like the quality and the variety of items I received in the kits I ordered,

July 19, 2026
Unprompted review
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Reply from paperwrld.com

Thank you so much for your review, Leslie! We’re delighted to hear that you enjoyed both the quality and the variety of the items included in your kits. We truly appreciate your support and hope you enjoy creating with them! 🤍

Rated 5 out of 5 stars

Great care to make the customer feel special

Extra care taken with each order lets you know that Paperworld cares about customer service. That made me feel good. The shipment was so well packed and it even had a little thoughtful gift. Delightful!

July 1, 2026
Unprompted review
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Reply from paperwrld.com

Thank you so much for your wonderful review, Coni! We’re delighted that the care we put into your order, the packaging, and the little surprise gift made you feel special. Your kind words mean a lot to our team, and we truly appreciate your support! 🤍

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Rated 3 out of 5 stars

I love the product

I love the product, but it takes way too long to get the merchandise

July 10, 2026
Unprompted review
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Reply from paperwrld.com

Hi Melissa,

Thank you for your feedback. We’re very happy to hear that you love the product, and we’re sorry that the delivery took longer than expected.

We’re continuously working with our shipping partners to improve delivery times and provide more accurate tracking updates. We truly appreciate your patience and hope your next experience with us will be smoother.

Kind regards,
PaperWrld Team

Rated 5 out of 5 stars

It's a beautiful collection of paper

It's a beautiful collection of paper, washi tape, pictures and lots of other goodies. It will be few months B4 I can use them though as I am packing up 'stuff' for a move in a few months. But, I really want to dive into the box NOW but must stay focused on packing.

July 3, 2026
Unprompted review
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Reply from paperwrld.com

Hi Bev,

Thank you so much for your lovely review! We’re so happy to hear that you love the collection and all the little goodies inside.

We completely understand how tempting it is to start creating right away, but your box will be waiting for you once the move is over. Wishing you a smooth move and lots of creative time in your new space!

Warmly,
The PaperWrld Team

Rated 5 out of 5 stars

I love the colour vibe and the quality…

I love the colour vibe and the quality of the items

June 28, 2026
Unprompted review
paperwrld.com logo

Reply from paperwrld.com

Hi Wyn,

Thank you so much for your lovely review! We’re delighted to hear that you love the color palette and the quality of the items.

We hope they bring lots of inspiration to your next creative project!

Warmly,
The PaperWrld Team

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