Francescas communication is excellent. She responds very quickly and answers questions thoroughly. I have made several purchases from her and all have been as described or even better. My most recent... See more
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Review summary
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Reviews shaping this summary
Francesca is a lovely person. She sources a lot of interesting items and clearly knows a lot about pre-loved luxury items particularly bags. She is honest and does not hide any defects. She is easy to... See more
Francesca, the owner of Lusso and Lux is as nice as she is knowledgeable about pre-loved luxury items. She presents beautiful items but is open about any shortcomings. She is very approachable and wil... See more
Company replied
I’m LOVING my gorgeous Prada leather shoulder bag! The leather is so soft. The condition is incredible. The price?! It is literally half of what I saw elsewhere. Another gorgeous bag off of my wish li... See more
Company details
- #3 of 29 best companies in Handbags Shop
- #2 of 21 best companies in Bag Shop
- #3 of 21 best companies in Costume Jewelry Shop
- #6 of 120 best companies in Fashion Accessories Store
- #1 of 9 best companies in Fashion Designer
- #12 of 157 best companies in Jewelry Store
About Lussoandlux
Written by the company
Lusso & Lux is a small female owned US luxury online boutique specializing in sourcing 100% authentic, pre-loved, and brand-new luxury handbags, accessories, and jewelry—always at incredible prices.
Every item we sell is 100% authentic and verified through Entrupy for your peace of mind. Our passion is sourcing amazing and unique luxury pieces to help you start and build your luxury collection without breaking the bank and always ensuring that you can shop with confidence.
We bring in fresh luxury finds every week, and once they’re gone, they’re gone! So make sure you check our website or follow us on Instagram to see these amazing items as soon as they hit our store.
Elevate your collection with trusted, authenticated luxury—backed by a small business that values integrity as much as you do.
Contact info
Chicago, United States
- francesca@lussoandlux.com
- lussoandlux.com
4.9
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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A pleasure to do business with
I always have a good experience when I purchase from Lusso and Lux. My items are always as described and the pricing is always competitive. Francesca is a pleasure to do business with.
August 25, 2026
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Always a pleasure to buy from…
Always a pleasure to buy from Francesca. She is amazing and the quality of her items are always in point. She is honest and professional and just all around great !
June 23, 2026
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Beautiful Pieces, Exceptional Value
I’ve purchased several pre-loved designer bags, jewelry, and accessories from Francesca and have always been thrilled. She makes luxury shopping fun, easy, and affordable while offering exceptional value and service.
June 2, 2026
Great experience overall 💖💖
May 27, 2026
Honest and pleasant interaction with…
Honest and pleasant interaction with the owner of this business. Goods are of great quality. Have yet to be disappointed.
May 27, 2026
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Super fast shipping
Super fast shipping, packaging is always perfect . I have never been disappointed with any item I have purchased from Frankie. I can not wait to get back to lives, I have been out for awhile.
May 26, 2026
Reliable reseller!!!
May 1, 2026
It was easy and wonderful!!
April 29, 2026
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I love the toiletry kit!!!The perfect…
I love the toiletry kit!!!The perfect size that I need ❤️Franky’s descriptions are always on point. She is my trusted go to if I need something🥰
April 24, 2026
Francesca always goes above and beyond…
Francesca always goes above and beyond in finding pristine bags. I received my LV pouche in wonderful condition and I couldn’t be happier! It also arrived quickly and was wrapped with care. If you are searching for the perfect bag Francesca will find it!!! A loyal customer always!! She never disappoints!!!
April 21, 2026
Best reseller in the game!
Frankie is amazing and only sources the best items for resale. I've purchased several pieces from her and they are always pristine quality and in like new condition with phenomenal prices. Delivery is fast and communication could not be better. I highly recommend buying from Lusso & Lux!
April 21, 2026
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Fast shipping
Fast shipping! And Frankie is the best. She answers any and all questions you might have. Buying experience is easy as well.
April 8, 2026
I’ve had such a great experience with…
I’ve had such a great experience with Frankie from LussoandLux. She’s an incredibly trustworthy seller who consistently offers very reasonable prices, which can be hard to find in the luxury space. What really stands out is how pleasant and friendly she is—she creates such a welcoming and positive environment for everyone.
Her live shows are always a highlight. They’re fun, well-organized, and full of amazing finds, from vintage treasures to newer luxury bags and accessories. You can tell she has a great eye for quality and style.
On top of that, her payment terms are both reasonable and generous, making luxury pieces much more accessible. It’s clear she genuinely cares about her customers and wants to make the experience enjoyable and attainable.
Highly recommend shopping with Frankie if you’re looking for authenticity, great value, and a wonderful buying experience.
March 17, 2026
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