Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Their shipping rates are ridiculous for a small order. However, they had brown chain link fence, which is nearly impossible to find. We decided to drive from NY to Ohio to pick up our order. Excellent... See more
Company replied
Adjust a gate kit is the only way to go when you need maximum variance in gate width openings. It can hold the weight when modified with chain link galvanized post brackets. Highly recommend.
Company replied
These gate kits are easy to use and keep everything looking and working good for years. This 3rd kit arrived as described on web site. FYI, this kit is for a new fenced in area (the other two 10 yr ol... See more
Company replied
Company details
- #3 of 6 best companies in Building Materials Supplier
- #1 of 5 best companies in Fence Supply Store
Written by the company
Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
Contact info
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, United States
- 330-358-2335
- hooverfence.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Always great service
July 8, 2026
great customer assistance
Your site was easy to look items up and when we had questions your team was awesome and very helpful. I will definitely recommend you.
July 14, 2026
July 7th
July 7th, ordered and paid for 100 pieces and they only sent 50. Wasn't a back order just an error. As we are in Canada this has been a customs nightmare. Thought they might have been more careful considering it was going out of the country. To date we still have not received the additional 50 pieces.
Won't be ording from them again.
July 7, 2026
Took forever to ship
Took forever to ship, little communication as to when it would ship. No follow up as to if it arrived. All in all not great customer service.
July 14, 2026
Easy & fast delivery
We only needed one small part to repair an old chain link fence gate. The part was easy to order. Shipping was a bit expensive, but the part arrived quickly.
July 8, 2026
shipping was ridiculous
shipping was ridiculous, changed the price on me and has taken well over a month to even receive my product.
July 9, 2026
Reply from Hoover Fence Co.
Hi Michael, we appreciate your order for a custom aluminum arched gate. We do our best to explain the custom nature of these projects and communicate ahead of time lead time and costs to get your approval before proceeding with an online order. Please contact our customer service team to discuss how we missed the mark. We aim to do better,
Material was never delivered and…
Material was never delivered and haven't received a response from Hoover regarding credit or shipment
July 2, 2026
Reply from Hoover Fence Co.
Thank you for writing. I see we shipped to Orlando International Premium Outlets with tracking number sent by email. Package was just received back to us undeliverable. We will confirm and contact you this week when work resumes to discuss reshipment, or credit. We apologize this did not deliver as shipped.
Packaging is horrible when it reaches…
Packaging is horrible when it reaches the person that ordered it
July 9, 2026
Reply from Hoover Fence Co.
We apologize the package maybe damaged, but it appears contents arrived safely. This is a drop ship item from OZCO and it has been explained packaging has done what it was intended to do - take the beating, instead of the contents. In any case, please feel free to contact customer care to see how we might assist with the package.
Found exactly what we wanted at a…
Found exactly what we wanted at a reasonable price and received it in 2 days! I call that impressive!
July 8, 2026
Reply from Hoover Fence Co.
Thank you for the compliments on our LED Lighting Post Caps. We're thrilled caps arrived safely and you like them!
Products seem well made
July 6, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to write about your order! The Heavy-Duty Double Strap Hinge and Threaded Adjustable Pin are made to provide strong, dependable support while allowing the gate to be properly aligned and adjusted. We are glad you were pleased with the quality! Thanks again!
Reply from Hoover Fence Co.
Thank you for taking the time to write about your order of our Threaded Adjustable Pin. We are glad we had the part you needed and were able to get it shipped quickly. This adjustable pin provides a dependable way to fine-tune gate alignment and help ensure smooth operation. Thanks again!
Custom Dog Kennel Runs
They were tremendously detail oriented, timely and obsessed with completing our project perfectly. The result is that every works and looks great!
July 1, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to write about your custom Dog Kennel Runs. We are glad our team’s attention to detail, timeliness, and commitment to completing the project properly stood out. It is great to hear that everything works well and looks great! Thanks again!
Web site was easy to use the item I…
Web site was easy to use the item I order was delivered in a timely manner.
July 6, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to write about your order of our Tubing Notcher. We are glad you found our website easy to use and that your order arrived in a timely manner. This set includes cutters for 1-3/8", 1-5/8", and 1-7/8" fence pipe, making it a useful option for a variety of fence projects. Thanks again!
Excellent quality product
Excellent quality product. Just what I was looking for my folks gates. Heavy duty and solid. Couldn’t be better. Thanks.
June 26, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to write about your order of our 24" Contemporary 304 Stainless Steel Cane Bolt in Black. This cane bolt is made from heavy-duty stainless steel for strength and durability. It helps keep gates securely in place and is built to hold up through regular use. We are glad it was exactly what you were looking for! Thanks again!
Reply from Hoover Fence Co.
Thank you for commenting on your order! We’re glad to hear you had good sales support and prompt delivery from a helpful driver. These barricades are a great choice for directing crowds, blocking off areas, and improving visibility with their bright blue design. We hope you enjoy them. Thanks again!
The product does not fit all T posts
The product does not fit all T posts. It slides on, but it does not sit flush with the post. Since I spent a lot of money on this I will have to modify it to work. I'm going to have to saw off a nub off the post so it will sit flush. Then drill and tap a hole of the other side of the existing hole and screw so when it tightens in will be even with 2 bolts holding it. It is a great idea for product, just needs refined. Maybe give the dimensions of the product online so the buyer knows if it will fit their post.
July 7, 2026
Reply from Hoover Fence Co.
Thank you for writing and for your order! The T-Post brackets you have ordered are a rare part; it is the only part we are aware of that is designed to allow you to mount a wood 2x4 to a T-Post. There can be different 'makes' of T-posts. We're sorry these may not work well for you. Please feel free to reach out for an RMA, allowing the return. Thank you again!
I tried a couple of chain linked fence…
I tried a couple of chain linked fence gate closers for my backyard pool fence that did not work as well as the attached video. Then I ordered a gravity hinge chain linked fence gate closers and it over delivered. I am truly impressed with how well the gate closes even when the gate is barely open.
June 26, 2026
Reply from Hoover Fence Co.
Thank you for commenting on our Gravity Gate Closers for chain link gates. These hinges work by changing the pivot point on the bottom hinge. As the gate opens, it lifts. Gravity then forces the gate back shut. They are brilliantly simple when paired with the right latch! Thanks again!
High quality tools and service
Hoover carried a high quality tool that I had been searching for. They had just what I needed, the order process was easy, and the tool was delivered quickly.
April 1, 2026
Reply from Hoover Fence Co.
Thank you for the feedback. Our fiberglass-handled tools are some of the best in the industry. We use these ourselves and have always found them worth the investment!
Service and shipping is good but product no so much
Ordered a double gate locking drop-rod, which worked a expected. Aluminum, nice product, unlike the 4' scrolls we received which were hot dipped galvanized. Lots of slag on them and the 2 shipped were stuck together. Would have like them aluminum like our 30 year old single gate scroll. Still looks great! Service and shipping was fast, and these will work but will take some working on.
June 2, 2026
Reply from Hoover Fence Co.
Thank you for the feedback. We're sorry the galvanized gate scrolls had a rough finish. Please reach out to customer service so we can remedy the issue. We appreciate you!
Your online billing process was simple…
Your online billing process was simple and web site was easily navigable.
June 5, 2026
Reply from Hoover Fence Co.
We appreciate this opportunity to work with a homebuilder! We trust these heavy duty 6x6 post base kits will serve you and your customer well for years to come. Thank you!
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