Woodland Power Products, Inc. Reviews 

5,349
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and customer support team for being exceptionally helpful, patient, and knowledgeable when guiding them through the entire ordering process. People often mention that the outdoor equipment is powerful, exceptionally well-built, and delivers outstanding performance for thorough seasonal yard cleanup tasks. Some reviewers were not happy with missing parts, incorrect hardware, or receiving incomplete items in their initial product shipments. A few consumers also noted that setting up the heavy machinery took considerable time or experienced occasional delivery delays for the remaining boxes.

What people talk about most

Product

Clients share positive opinions on product quality, noting that assembly is straightforward with clear... See more

Staff

People report positive experiences with staff, frequently highlighting helpful representatives who answer... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting attentive support,... See more

Quality

Reviewers mention positive feedback about quality, emphasizing that the units are extra heavy duty,... See more

Order

Reviewers highlight positive aspects of order placement, often praising the helpful and knowledgeable staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tool was easy to assemble, engine/suction is very powerful. The rake itself takes a bit getting used to the way it swings around the back, I found I need to go slow otherwise it can tear up my ya... See more

Company replied

Rated 5 out of 5 stars

I love my Cyclone Rake. I started the season off by buying one of their competitors products from a big box store. After 3 hours of assembly it wouldn’t start. Engine (LCT) was froze. Customer Service... See more

Company replied

Rated 5 out of 5 stars

Outstanding is all I can say. Ordering was easy, production time to shipping was as promised. Received Cyclone Rake in a very timely manner. Putting it together was simple I followed their instructio... See more

Company replied

Rated 5 out of 5 stars

It starts with the delivery. Right to the garage and stacked neatly. All boxes were labeled with a description and an "open me first." The instructions were clear, with a written/picture opti... See more

Company replied


Company details

  1. Equipment Supplier
  2. also in
  3. Property Maintenance

Written by the company

Our Company is Woodland Power Products, Inc., and we design, manufacture, and sell great products to make your life outdoors a lot easier. We've been in business for nearly 28 years and we are proud of our products and each and every person in our company that supports them. Our Cyclone Rake, the lawn and leaf vacuum that started it all, connects to virtually any riding mower, turning it into a high capacity property cleanup machine. It comes complete with a 6-Month Peace of Mind Trial, great warranties, and support that will exceed your expectations. We're proud of what we do and thank you for being part of our community. You can visit us by simply clicking on this link. https://www.cyclonerake.com

Cyclone Rake

Written by the company

Making Tough Jobs Easy
An unyielding commitment to customer satisfaction.

6-Month Peace of Mind Trial

Try it out on your toughest property cleanup jobs.

We want you to love your Cyclone Rake. That’s why every new model comes with a full 6-Month Peace of Mind trial. Use it. Put it to the test. If you're not completely satisfied, you can return it. No hassles, no pressure. Learn more at cyclonerake.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 95% of negative reviews

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4.6

All reviews

(5,349)

241 reviews in the last 12 months

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Rated 5 out of 5 stars

Sales staff was excellent

Sales staff was excellent, shipping information was a little messed up! Took about a week to get all the boxes from FedEx so assemble could be completed. Once that took place and assemble was complete the Cyclone rake works excellent!!
One small issue and I do mean small the manual is to small for the pages to be turned so instruction pages rip if you do not open the 3 ring binder.

October 22, 2026
Rated 5 out of 5 stars

You will love it

Easy to get arrived quickly assembly's not bad. It takes a little while but well worth it. The machine works great. Little learning curve because it turns differently but boy does it save you tons of time even days. The thing is amazing and works great. Customer service is awesome. You can't lose! Been using it off and on for a week! And the salesman made the ordering effortless to make sure everything fit my mower!

November 3, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Kerry, thank you for sharing your experience!

It’s great to hear that your Cyclone Rake arrived quickly and that assembly went smoothly, even if it took a little time. We’re glad you’ve found it to be such a time-saver and that it’s working great for you. The learning curve with the turning is a common adjustment, but it sounds like you’ve got the hang of it!

We also appreciate your kind words about our customer service—it means a lot to us. Thanks for choosing Cyclone Rake, and we hope it continues to make your yard work easier for years to come.

- The Cyclone Rake Team

Rated 2 out of 5 stars

This is my second cyclone rake my last…

This is my second cyclone rake my last one I had since 2012 and had great service. This time I was told it would it would ship in 2 days. It was Five days till it shipped. I finally received it today and was missing the collector box and had to call 3 times to get someone to help I was put on hold for 20 minutes and 10 minutes.

I paid over $3k for this thing and because of these issues won’t have it in time to use for the leaves which is the only reason I purchased it.

October 29, 2026
Rated 1 out of 5 stars

I didn't get the moter for to complete…

I didn't get the moter for to complete my order. Paul Graham

November 1, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Paul,

Your engine was delivered this morning. The tracking changed to “delivered” about half an hour after this review went up. Nothing was missing from your order; the engine arrived and the Collector (the final box) is scheduled for delivery tomorrow. We request that FedEx always keep the order together but they cannot guarantee delivery of every part on the same day.

Here’s what happened.

You ordered on October 29 and everything shipped on November 2. An order like yours normally goes out on one pallet by freight, but the freight carrier couldn’t make the delivery to your address. When that happens, we move the shipment to FedEx, which means it arrives as separate boxes over a couple of days instead of all at once. We left you a voicemail Monday explaining that change, and we’ll call you again tomorrow to make sure everything is all set and to help with anything you need to get it put together.

Once it’s up and running, we’d appreciate it if you updated this review.

The Cyclone Rake Team

Rated 1 out of 5 stars

CycloneExcellent Concept Ruined by Catastrophic Shipping

I ordered a Cyclone Rake on 22 October and, after three separate shipments, still do not have a functional machine. The product itself may work as advertised once fully assembled, but I cannot confirm that because Woodland Power Products’ shipping department has failed so completely that the unit remains incomplete and unusable. The third shipment contained the collector bag and assembly, including an axle that is ten inches too short for the wheel set received earlier. None of the three deliveries included the Deck Connector Mower Deck Adapter (MDA) required for my deck and use of the system. No packing list was provided with any shipment, making it impossible to verify what was supposed to arrive versus what actually did. After the company claimed an MDA had been sent, I confirmed again that no box labeled MDA or containing an MDA was ever delivered. I am now waiting on shipments four and five, with no confidence that these will actually correct the missing and incorrect parts. The entire order has arrived in drips and drabs solely because of the shipping department. I have paid in full and received three shipments (with two more pending), yet I am no closer to having operational equipment than I was the day I ordered—and further deliveries may not resolve the problems. The company sent a link requesting a review. I delayed posting until the machine was usable. At this point, the majority of any review must address the shipping experience, because that is the only part of the process I have fully encountered. Multiple incomplete deliveries, missing critical components (including a paid-for adapter), an incorrect axle, zero packing lists, and the prospect of additional shipments that still may not fix the order is not a minor logistics hiccup. It is a fundamental failure that has prevented me from using the product at all. Until the shipping department is fixed, I cannot recommend Cyclone Rake. The machine may be fine; getting the correct parts for it appears to be optional.

November 3, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Matt,

Thanks for the detailed review. As noted in a couple of other reviews, we have been fighting through some shipping-related issues, and we are disappointed that we came up short in making sure you got everything on time and as promised.

We have tried to contact you directly on a couple of occasions today to get things resolved. Please know we are trying to make the best of this disappointing situation: we apologize and want you to know that we are working to make this right.

We fully understand that nothing can be revealed around how good a product is until it is fully received and assembled, and that that part of the process leads to the realization that this is a great product. As a direct-to-consumer business, we recognize that it is the full experience, and here we came up short.

We will do what we can to make this right for you.

The Cyclone Rake Team

Rated 1 out of 5 stars

I put together what was shipped but…

I put together what was shipped but cannot use the Cyclone rake because I did not receive the collection unit or the engineer. Please advise as to when I will receive them.

November 1, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Ed - There's nothing that we hate more than shipping related issues - Michael from our team left you a voicemail a few minutes ago to get the issues resolved. It looks like the freight company could not get this to you so it had to switch to FedEx and you should have been notified of that. That is on us.

Please give Michael a call back when you can or we will try you again tomorrow - Everything shipped and is en route.

The Cyclone Rake Team

Rated 5 out of 5 stars

Poor communication & delivery but great customer service

Shipment only received 7 boxes out of 11. boxes 3, 4, 8, 10 did not receive.boxes were torn parts falling out delivery person did not seem to be concerned he said he got called in for regular driver. He takes picture and said complete delivery. Email that shows this came late around 9 pm no mention of 4 boxes missing. FedEx treats packages badly throwing them around and breaking them open losing parts then your short parts finally got enough boxes to complete collection unit but still no motor suction unit or mda to connect to tractor suppose to be here tomorrow 11/04/2026. But they definitely need to do better on shipping and send everything palletizedwith shrink wrap that will stop getting damaged boxes with all lose parts missing. I would not use FedEx or ups for shipping. Hopefully the motor will arrive undamaged.
Nick called from cyclone rake in regard to all the miss steps and got things on right track great company to do business with the reason I bought a cyclone rake is because my brother has owned one for 15 years no trouble out of it great product.

October 29, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Jeff,

Thanks so much for sticking with us while we work through these shipping problems. Candidly, over the past couple of weeks, it has been a bit of a struggle, and we greatly appreciate you letting us get this resolved.

Please let us know if there's anything else we can do to make the rest of this experience everything you would expect and more.

Rated 1 out of 5 stars

I was told 7 to 10 days for delivery…

I was told 7 to 10 days for delivery that the shipment would come on a pallet that I would receive a voicemail. The only thing I received was a email. Saturday, and it said, wait a day for the tracking information Sunday, my boxes are on my doorstep ( not on a pallet). All accept the blower motor. I ordered this thursday during the day. By sunday morning, loose boxes are on my doorstep.

November 1, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Dear Mr. Evans

Thanks for your review - We are very sorry the shipment got off track and while we have everything pointed in the right direction now, we know and hear your frustration. We will maintain tracking the issue and make certain that this gets resolved to your satisfaction.

The Cyclone Rake Team

Rated 5 out of 5 stars

Keep your sanity with fall cleanup

I don't typically leave reviews but I think people who have been struggling for years with yard cleanup really need to check these out.
I purchased mine last year and theres no words to describe how well built these are for one, and how incredibly efficient and powerful these units are.

I have a large wooded yard that I use to use one of those pull behind bags that hooked to my bagger on my rider and the chute would get clogged all the time it was just terrible to say the least. I would have to be out everyday to.keep up just so I wouldn't have to worry about cloggs. And my schedule never allowed me to do so. This project use to take me at least two whole weekends between the yard and landscaping.
It now takes me about six hours total to do the lawn and landscaping. And I only go out twice. This thing does not clog I can blow out my landscaping and use the vacuum attatchment to suck up all the leaves.
I can say without a doubt this is one of the best investments ive ever made. It will save you time, and your back. You might even live longer because you wont have to stress over fall cleanup anymore. Lol.

November 1, 2025
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Dominic

Thanks so much for taking the time to write the review.

Your situation is precisely the situation that most of us find ourselves in during the fall season in particular. We enjoy autumn more than any other season, and we don't think, as much as we like being outside, that it should be spent taking care of our properties the old way.

We're happy it's freeing up your time and letting you do the things that are most important. Have a great fall season, and thanks for being a customer!

The Cyclone Rake Team

Rated 5 out of 5 stars

Great product / best customer service

Easy to order online - product came fast - customer service was great to the point when I was kissing one thing the president drove on a weekend to make it right … highly recommend the product / and the people that stand behind their product

October 31, 2026
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Reply from Woodland Power Products, Inc.

Hi CT Citzen, thank you for sharing your experience!

It’s great to hear that ordering was easy, delivery was quick, and our customer service team was able to assist you. The fact that the president personally stepped in to resolve an issue speaks volumes about the commitment we have to our customers.

We’re glad to know you’re happy with both the product and the people behind it. Your recommendation means a lot to us!

- The Cyclone Rake Team

Rated 5 out of 5 stars

KC for Bobby Anderson Linden

KC for Bobby Anderson Linden, Michigan
Hi i dealt with Miss Nicole at ext 242.
I had a very positive experience with Miss Nicole. I ordered a new electric start engine for my father in law’s Cyclone rake XL, not because there was a problem with the unit, but because he was not able to pull start the unit anymore, he is 86 years old. I looked at adding an electric start to the unit, which is not possible I found out, no ring gear on flywheel.
So we ordered a new 10 hp engine with electric start.the original 9 hp engine not available anymore.
We received it in 6 days which was wonderful!
Please feel free to post this review
Took me about 4 hours to disassemble the unit and install new engine.
Bobby Anderson is very happy with the unit with the electric start!!
Kudos to all involved with our transaction!!
Special shout out to Miss Nicole at Ext 242, wonderful Lady to work with.
Thank You so much, KC Knake on behalf of Bobby Anderson.

October 30, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi KC - Yes, Nicole is great and glad you had the opportunity to work with her. Let us know if you need any support along the way.

And a big shout out to Bobby. We think he's awesome too!

The Cyclone Rake Team

Rated 5 out of 5 stars

Wayman was my sales person

Wayman was my sales person. He was very informative and made some helpful suggestions to me

I also had some broken pieces and Wayman made sure to get those pieces to me as soon as he could

I am very impressed by the customer support I have received so far

October 15, 2026
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Reply from Woodland Power Products, Inc.

Thanks, James - We have a great team here that works really hard year round to deliver great service. Waymon is awesome (we agree) and will share the comments with him.

Thanks for being a customer and for taking the time to send along the review.

The Cyclone Rake Team

Rated 5 out of 5 stars

The tool was easy to assemble

The tool was easy to assemble, engine/suction is very powerful. The rake itself takes a bit getting used to the way it swings around the back, I found I need to go slow otherwise it can tear up my yard somewhat. My mindset is to go back and forth with the rake on the open areas, and then park it next to the areas I could not easily get to and use the auxiliary hose to get those spots. Making my life much easier.

August 4, 2026
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Reply from Woodland Power Products, Inc.

Hi Mark, thanks for sharing your experience and the thoughtful review!

It’s great to hear that assembly went smoothly and that you’re finding the engine and suction power effective. Your approach to using the rake—balancing open-area passes with the Power Vacuum Pickup for tighter spots—sounds like a smart way to get the job done efficiently.

We appreciate your note about going slow to avoid yard damage; it’s a helpful tip for others and shows you’re really getting the hang of it. If you ever have questions or need assistance, we’re here to help.

- The Cyclone Rake Team

Rated 5 out of 5 stars

great serv

deal with real person on the phine

September 16, 2026
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Reply from Woodland Power Products, Inc.

Hi David, thank you for your five-star review! It’s great to hear that you appreciated being able to deal with a real person over the phone. We’re proud to have a team that’s ready to help directly when you need it.

If there’s anything else we can assist you with, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Great!

Works great and what a time saver!

September 22, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Steven,

Thanks so much for letting us correct the errors. We appreciate your trust in our product and our company. Please know we are here for any support you need down the road.


The Cyclone Rake Team

Rated 5 out of 5 stars

Excellent Customer Service

Waymond was amazing and very patient with all my questions. He was a great helping me get the right Cyclone Rake. I really appreciated all his effort!

October 28, 2026
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Reply from Woodland Power Products, Inc.

Hi Brian, thank you for sharing your experience! We're glad Waymon was able to answer all your questions and help you choose the right Cyclone Rake. It’s great to know his patience and effort made a difference for you.

We appreciate your kind words and your trust in us. If you ever need anything else, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

The company’s quality control is…

The company’s quality control is absolutely perfect . The rake went together with no problems. Delivery was great, everything on the pallet was well marked.

October 15, 2026
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Reply from Woodland Power Products, Inc.

Hi Greg, thank you for your glowing review!

We're thrilled to hear that everything from delivery to assembly went smoothly for you. It’s great to know that the clear labeling and quality control made the process seamless.

We appreciate you taking the time to share your experience and hope your Cyclone Rake serves you well for years to come!

- The Cyclone Rake Team

Rated 5 out of 5 stars

Quick and friendly

I made a phone call to ask a question about payment they told me what and then without asking I was given information on delivery and and so forth and process took about 10 minutes and I was done very pleased with customer service and quickness of service

October 27, 2026
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Reply from Woodland Power Products, Inc.

Hi Frank, thanks for sharing your experience!

It’s great to hear that our team was able to answer your payment question and provide helpful delivery information so quickly. We’re glad the process was smooth and efficient for you.

If you have any more questions down the road, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 4 out of 5 stars

getting the order right

It seemed to take to long to get the order done. But in fairness they are trying to get the order right.

October 27, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Linerguy -

Thanks for your note, and your assessment is correct. As every Cyclone Rake needs to connect directly to a tractor or mower, sometimes making sure of the information saves steps down the road.

So thanks for your patience. We absolutely do try and get this right on the first try.

Let us know if you have any questions or need support along the way.

The Cyclone Rake Team

Rated 4 out of 5 stars

Very well made

Very well made. Good box identification.

October 6, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Thanks, Randy - Let us know if you need any support along the leaf journey.

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