I elected to set the 50 inch Smart TV up myself after I unpacked it. There's a droning voice telling me what to do. It's still there now after trying everything to get rid of it. Everything goes thr... See more
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Company details
Written by the company
For 5 decades we have been committed to developing innovations in consumer electronics. Today, we are the No.1 TV brand in China, Australia & South Africa, and the No.2 refrigeration brand in China, employing over 80,000 people across 54 companies as well as boasting 12 research & development centres worldwide. All of which have the sole aim of delivering high quality, cutting-edge and affordable products that improve the life of our consumers.
Contact info
Leeds, United Kingdom
- service@hisense.co.uk
- hisense.co.uk
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Never buy a HISENSE product
Purchase a Hisense fridge freezer from Currys and I paid £999 for it. Only had it two and a half years and it has stopped working. Everything lost in the freezer. Rang them today after 25 mins spoke to their customer service who passed me to 3 different departments and all said the same that it only had a two year guarantee and their was nothing they could do. When I asked about my consumer rights they hung up after 50 mins in total. NEVER BUY HISENSE their products are poor quality and their customer service just as awful.
really happy with the Hisense tv
we have always had Panasonic televisions so this is the first Hisense we have owned but so pleased with picture and sound quality which is amazing
Amazing Soundbar
I just bought HS214 Sound bar for my Samsung TV, It’s amazing,
The sound quality especially listening to music is fabulous.👏👏👏
Absolute rubbish support given
Absolute rubbish support given, Purchased an American style fridge freezer less than two years ago. I have a full 5 year warranty and they will not give any refund. E mails ignored and no support. I would not recommend to anyone
Hisense TV with Freely
My TV was very easy to set up. I have no working aerial so purchased a model with Freely which works only on the internet. The signal is fine and it was very easy to access all the channels and apps that I need. Picture and sound quality are excellent for a TV in this price range
Excellent easy install/set up
I have bought 2 55” Hisense TV’s and they are so easy to install/set up
Great product at a decent price
Really pleased with new 50inch tv
Really pleased with new 50inch tv.
Really easy to set and connect to internet etc. all up and running in about 10minutes. The picture quality and sound are spot on. So really pleased and we’ll see overtime how this all works out.
New TV review
The TV was very quick and easy to set up, and the picture quality for the price is very good. So far so good.
They are ignoring my emails and matter…
They are ignoring my emails and matter of the shelf has still not been resolved this has been going on for over 2 months
Following a litany of poor service
Following a litany of poor service, escalated a complaint to head office. Was told subcontractor would visit and Hisense followup. Engineer visit made problem worse and needless to say Hisense never followed up. Great appliances when they work but probably the worst customer care out there. Have lost heaps in spoilt food and potential food poisoning after months of faulty appliance.
2 year warranty but refusing repair…
2 year warranty but refusing repair after one year. Washing machines are cheaply made and don’t last.
Bought a year ago and my machine is already broken. The seal has gone and another component snapped.
They tried to blame me in writing despite the machine hardly being used as I’ve been in hospital during pregnancy.
Hisense Tv
Great television has performed brilliantly without any issues whatsoever 1 year on from purchase and have every faith in it.
Excellent projector
Excellent projector
Simple to set-up
What you need is a decision tree to see what is the best:-
1 portable
2 short throw projector
3 daytime shows
Then
Which wall ?
Screen
Inside
Outside
Both
We Road tested it against the inside patio door shutters - excellent place for setup ( did try outside too bright - usable when setup)
Experience of setup bonded me and my wife
Opted for the Glamping option so expectations were a lower hurdle
We carried on nightly until the pest fires drove us in :-(
Great modern looking dishwasher
Great modern looking dishwasher.
The cutlery tray is a great space saving idea but I’m not sure how long it’ll take before the cutlery is just chucked in the shelf/drawer and not strategically placed!
The bottle cleaner is great
The shelf/drawer for cups/glasses has some annoying features where things are just stuck and you can’t move it and it’s difficult to make the most of the space when certain items don’t fit
Also eco clean doesn’t dry plastics so that’s a bit annoying!
Excellent tv at an excellent price…
Excellent tv at an excellent price great picture and sound duper easy set up
Very satisfied
Wow!!!...75" hisense tv
Wow!!!...75" hisense tv, just brilliant, absolutely awesome. Replaced a Samsung, this is better.
Purchased a washing machine for a…
Purchased a washing machine for a disabled family member. After 3 months it developed a fault. Their customer service required a video call to diagnose the problem including asking the customer to pull out the washing machine so they could access the plumbing. Told them it wasn't possible for the person to pull out the washer , hisense said that couldn't be of any assistance then as they couldn't diagnose the fault from a video call
Much better than expected
I genuinely can't tell the difference in the picture from this base model Hisense, from the high end Samsung it has replaced. The features are just as good.
One small issue in playing UHD content from my Sky HD box. I often have to restart the TV and Sky, otherwise it flashes a black screen occasionally. Hopefully, I will find the solution.
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