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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, most reviewers were let down by their experience overall. Active customers are extremely frustrated by excessive commercials, endless ad loops, and frequent freezing issues while trying to watch their favorite television shows. Many consumers also mentioned unexpected subscription billing problems, sudden price increases, and frustrating losses of digital access to their paid accounts. Some people were quite satisfied with the introductory price and found the mobile application very simple to navigate for enjoying exclusive programs. Reviewers noted that the streaming library and general content selection can actually be quite decent despite experiencing many ongoing technical hurdles.

What people talk about most

Subscription

Consumers find subscription to be a frustrating experience due to excessive advertisements despite paying... See more

Service

Reviewers express strong dissatisfaction and frustration regarding the streaming service, frequently citing... See more

Marketing

Clients share deep frustration regarding marketing, frequently citing the excessive repetition and high... See more

Price

Users describe profound dissatisfaction regarding the price, viewing subscriptions as an overpriced money... See more

User experience

Customers had negative experiences with user experience due to constant streaming issues and poor app... See more

Reviews shaping this summary

Rated 1 out of 5 stars

BRING BACK THE BBC - HBO is awful in their coverage of Commonwealth Games. Too much chatter and while they say Each event is available live (athletics we believe on TNT 3) but no instructions how to... See more

Rated 1 out of 5 stars

hbo max is the worst quality streaming service, hbo amateurs can't even make good buffering or force highest quality always, instead like anti-consumers they are, they downgrade the streaming quality.... See more

Rated 1 out of 5 stars

Been subscribing for years, a couple of years ago they said 5€/month for life.. Then they changed their name for the first time... Now they have implemented commercials in my paid subscribtion..... See more

Rated 1 out of 5 stars

Trash streaming service. Freezing and stopping constantly. Internet is excellent and every other suggestions they give (all of them "blaming" my side for the problem) are basic and unhelpful. Everythi... See more


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1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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1.3

All reviews

(1,161)

384 reviews in the last 12 months

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Rated 1 out of 5 stars

Constant ads

Constant ads. Fewer and fewer new movies. Worse and worse orginal content. After years as a loyal customer I can't take the abuse any more.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

HBO Max PESSIMA PIATTAFORMA PER SEGUIRE TENNIS ROLAND GARROS👎👎👎❗️❗️❗️

HBO Max: grandi diritti sul tennis, esperienza sportiva deludente

Mi sono abbonato principalmente a HBO Max solo per poter seguire Roland Garros e il tennis, dato che non c’era altro modo per vedere questo torneo.
Le partite in diretta o intere in streaming si trovano abbastanza facilmente, ma tutto il resto dell’esperienza sportiva è stata piuttosto deludente.

La ricerca degli highlights è poco intuitiva e spesso praticamente inutile. È molto difficile trovare rapidamente i momenti salienti delle partite, le interviste post-partita, le analisi o i contenuti di approfondimento che ormai ogni appassionato di tennis si aspetta di poter vedere facilmente.

Anche la sezione “Vedi tutta la programmazione” è organizzata in modo confuso: ci sono molte icone quasi tutte uguali, senza una chiara distinzione dei contenuti, e bisogna aprirle una per una per capire cosa contengano. Gli highlights, tra l’altro, spesso non si trovano affatto.

Se HBO Max decide di acquistare i diritti di un evento importante come Roland Garros, dovrebbe anche essere in grado di offrire una piattaforma sportiva degna di questo nome.
Io ho pagato un abbonamento appositamente per seguire il torneo, ma rispetto a servizi sportivi più esperti l’esperienza risulta molto inferiore, soprattutto nella facilità di accesso ai contenuti più utili e richiesti dagli utenti.

Non scrivo questa recensione con rabbia, ma con la speranza che venga migliorata l’esperienza per chi ama davvero seguire il tennis.



English version

HBO Max: great tennis rights, disappointing sports experience

I subscribed to HBO Max mainly to follow Roland Garros and tennis, since there was no other way to watch this tournament.
Live matches and full match replays are fairly easy to find, but the rest of the sports experience has been quite disappointing.

The highlights section is poorly organized and often almost impossible to navigate. It is very difficult to quickly find match highlights, post-match interviews, analysis, or additional tennis content that fans normally expect to access easily.

Even the “See Full Schedule” section feels confusing: there are many similar-looking icons with no clear distinction between contents, so users have to open them one by one just to understand what is inside. In many cases, highlights are simply missing.

If HBO Max chooses to acquire the rights for a major event like Roland Garros, it should also be able to provide a sports platform worthy of such an event.
I specifically paid for a subscription to follow the tournament, but compared to more experienced sports services, the user experience feels far below expectations, especially when trying to access the most useful and requested content.

I am not writing this review out of anger, but in the hope that the experience can be improved for people who genuinely love following tennis.

I specifically paid for a subscription to follow the tournament, but compared to more experienced sports services, the user experience feels far below expectations, especially when trying to access the most useful and requested content.

I am not writing this review out of anger, but in the hope that the experience can be improved for people who genuinely love following tennis.

June 2, 2026
Unprompted review
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Rated 1 out of 5 stars

I just canceled the HBO Max…

I just canceled the HBO Max subscription bundle & went back with what I had. If they can’t figure this shit out & make it easy for everyone why bother having the subscription “bundle” at all. It’s not a bundle it’s a hassle when all I wanted was to watch a docuseries

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

I am so disappointed in this streaming…

I am so disappointed in this streaming service. HBO was once the studio that everyone strived to replicate and having only recently restarted watching their streaming service, I am so baffled and annoyed at the buffering, the restarts of the program when forwarding through scenes...it's so third-tier...what hsppened??

May 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Inexcusable amount of ads on HBO

How much corporate greed can HBO customers take!? I’m about the cancel HBO as I have ads every 2 minutes…just get the heck out of my life with your corporate profit margin chasing baloney. It’s worst than watching National TV that is free. I pay for Netflix, Peackock, Prime and HBO- and I’m about to cancel HBO because it has far more ads than any other streaming service. What happened to them??? Go back to cable and leave us alone with your stupid ads.

May 16, 2026
Unprompted review
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Rated 1 out of 5 stars

HBO really looked at Netflix raising…

HBO really looked at Netflix raising prices and said: “Hold my unskippable ad break.”

Nothing says “premium streaming experience” quite like paying for a subscription just to get interrupted by the same loud-ass commercial for a reality show I would rather survive a medieval plague than watch.

The funniest part is HBO used to feel classy. You’d open it and think: “Ah yes, cinema.”
Now it feels like cable TV wearing a fake Rolex.

I’m 3 episodes deep into a dark psychological drama and suddenly:
“HEY YOU FAT F*CKS, BUY A NEW KIA.”

Absolute masterpiece of immersion.

At this point I’m expecting ads in the middle of dialogue:
“I love you…”
buffering
“THIS MOMENT BROUGHT TO YOU BY DOMINO’S.”

Amazing strategy though. Make people pay monthly AND test their patience like it’s some social experiment.

May 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Too many adds

I started using HBO max to watch Friends. Too many adds compared to Netflix. Will be switching back to Netflix after watching the show

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

HBO has the best series…and the WORST…

HBO has the best series…and the WORST adds and customer service! Why they keep repeating the same add over and over again?! “Get the subscription without adds”? I tried, and it gave me a huge headache and…yes, the adds didn’t go away. I’m tired of watching that ro.co add over and over again!!!:?

May 6, 2026
Unprompted review

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