Netflix Reviews 

14,161
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,456 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with account management, citing frequent device disconnections, casting limitations for certain plans, and geo-restrictions. Customers also found the content library disappointing, noting a lack of new or quality titles, frequent cancellation of popular shows, and poor categorization. Furthermore, numerous consumers complained about rising subscription prices and the overall value, often experiencing technical problems like service failures, loading issues, and sound cut-outs, making the platform unreliable. However, some people still appreciate Netflix, especially for its foreign series and overall reliability as an entertainment service.

What people talk about most

Subscription

Clients share negative opinions on subscription, with many expressing frustration over price increases and... See more

Product

Customers consistently express dissatisfaction with the product, citing a lack of proper genre categorization... See more

Price

People report negative experiences with price, with many reviewers feeling that the service is overpriced and... See more

Service

Consumers find service to be negative, with many expressing disappointment and frustration. Reviewers... See more

Website

Reviewers highlight negative aspects of the website, with many expressing dissatisfaction with its layout and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They keep kicking devices off. We never exceed the number of concurrent viewing devices and really don't watch alot. I cannot just add my devices and leave them there. It invariably kicks them off... See more

Rated 2 out of 5 stars

Suddenly Netflix has discontinued the ability to cast content on tv for its “ with ads “ subscriber plan.is it a cheap tactic to have customers move to the higher plan? It is very frustrating and i... See more

Rated 2 out of 5 stars

I think the subtitle menu is to fast to catch up on especially if u are a beginner deaf and also the write ups about the film /doc/drama . It goes away to fast please let us have time to read it

Rated 1 out of 5 stars

I'd give 0 if I could. Found out why my card was denied. Because I live in a place where Netflix is cheaper. So I used a VPN, just to sign up, then I turned it off, to be told, "Your account can't be... See more


Company details

  1. Movie Streaming Service
  2. Hobby Store

Information provided by various external sources

Netflix: DVDs by mail plus instantly watch some movies on your PC, Mac, or right on your TV via an Internet connected Netflix ready device.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

14K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(14,161)

2,689 reviews in the last 12 months

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Rated 1 out of 5 stars

The programming has gone downhill

The programming has gone downhill, the video quality at $19.99 a month is ridiculous and you just keep raising prices. One more and im done, you just aren't that good anymore.

July 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Tried to update my Credit Card info

I went to my account to update my credit card information, I got a message that read: Sorry, we are unable to complete that action now. Please try again later. I went on to something else and tried again next day. Same result. I called customer service, which I deduced was some offshore warehouse full of desks and computers, the background noise was deafening. I could barely hear, or understand, the woman who was trying to help, her accent did not help either, plus she was not much help at all, obviously using a script. Could not answer why I got that message. I called 3 times on 3 different days, got 3 different women and received the same scripted answers. So I told the last woman I had a great resolution for the problem - I cancelled my subscription.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

A good streaming service

A good streaming service, there's plenty to watch in the evening after a hard day, lots of new series and movies; yes, the price is high, yes, the support is poor, but the quality of the content makes up for it all.

July 21, 2026
Unprompted review
Rated 2 out of 5 stars

Nothing new to watch

The library feels really stale right now. Spent 20 minutes scrolling and couldn't find anything interesting. The streaming also buffered a few times tonight, which rarely happens.

July 16, 2026
Unprompted review
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Rated 1 out of 5 stars

This company sucks

This company sucks ! Now why WOULD YOU GIVE THE OLD CUSTOMERS COMMERCIALS AND ALSO RAISE YOUR PRICE LIKE You MADE ANYTHING BETTER, ITS THE SAME Sh*t ALL YEAR LONG! YOU CAN'T EVEN ENJOY A MOVIE NOW WITHOUT DAM INTERRUPTING IT ⁉️

July 20, 2026
Unprompted review
Rated 2 out of 5 stars

Netflix is one of the most popular…

Netflix is one of the most popular streaming services and offering a wide variety of movies, TV shows, documentaries, and original series. It has something for almost everyone, which is one reason it became so successful. The platform is easy to use, works well on TVs, phones, tablets, and computers, and provides personalized recommendations based on what viewers watch. At first, Netflix leaves a good impression because finding content is simple to use and the streaming quality is usually reliable with a stable internet connection.
Although Netflix has many positive features, many viewers feel the service has changed over the years, and not necessarily for the better. One of the biggest frustrations is spending more time scrolling through titles than actually finding something worth watching. While Netflix continues to release original movies and series, not all of them are enjoyable, and many popular shows seem to get canceled just when viewers become invested in the story. This can leave subscribers feeling disappointed after spending time following a series that never gets a proper ending.
Another downside is the price. Subscription costs have continued to increase, making many subscribers question whether the service is still worth the money. At the same time, several popular movies and television shows have been removed from the platform, giving viewers fewer familiar options to choose from. The password-sharing restrictions also frustrated many longtime subscribers who were used to sharing accounts with close family members. While Netflix still offers convenience and has a few great original shows, many viewers feel other streaming services give them more for what they're paying.
Overall, Netflix receives 2 out of 5 stars in this review. The platform is easy to navigate and still offers quality streaming, but the rising subscription costs, changing content library, and frequent cancellation of popular shows make it difficult to recommend. Netflix may still be a good option for people who enjoy binge-watching original series and don’t mind the possibility of not getting an ending, However, anyone looking for the best value and a larger variety of movies and shows may be happier with another streaming service.

July 20, 2026
Unprompted review
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Rated 1 out of 5 stars

⭐ Why Are Netflix Movies Starting to Look Like Student Projects?




I've been a Netflix subscriber for years, paying for the premium plan, but the quality of many new movies has dropped dramatically. Some of the recent releases look more like student projects or even something filmed on a phone. The acting is extremely poor, and the production quality is nowhere near what you’d expect from a major streaming company.

What’s even more frustrating is that Netflix promotes these titles on the front page as “#1” or “Top Picks,” which is misleading. Recently I watched *Paradise Murders*, and within the first 10 minutes I realized it looked like a student film — not a professional production. It ended up being a complete waste of time.

If Netflix expects customers to keep paying premium monthly prices, it needs to deliver premium‑quality content. Right now, too many of these movies don't even meet basic standards for a paying audience.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

My Netflix account was hacked they…

My Netflix account was hacked they changed my credit card info, I spoke with someone from Netflix but they couldn’t get me any information. I decided to put the account on hold, changed my password and signed out of all my devices.
Still just about every day I get messages that someone is trying to get on my account. The only question Netflix asked me when I called them to inform them about this issue was, would you like to reinstate your account.
If they can’t keep my account safe why would I want to do any subscription with them.

July 20, 2026
Unprompted review
Rated 2 out of 5 stars

Not Worth the Wait

I was really looking forward to my recent purchase, but it fell flat. The item arrived a whole week late, which was frustrating. When it finally got here, I noticed that the quality wasn't what I expected. The fabric felt cheap and didn't match the description on the website. Plus, I tried reaching out to customer service for updates, but they were pretty slow to respond. I wouldn't recommend ordering from here unless you're okay with potential hiccups.

July 15, 2026
Unprompted review
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Rated 2 out of 5 stars

I watch a lot of movies

I watch a lot of movies. The good ones from the cinema or DVD I might try on Netflix. I have noticed a lot of missing scenes from R rated movies that I know well. Often an R rated film will be edited for a PG-13 audience on Netflix. Bad. Really bad.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

My monthly subscription has been…

My monthly subscription has been increasing. First, they added $10. A few months after that, they added $2 more. This is ridiculous. Keep in mind, they don't have a lot of options, especially for new movies. So, why are you raising the price? The communication in both cases was terrible because I wasn't informed of the $10, and for the $2, they claimed they sent an email. You don't just take money from people and inform them through email.
To make matters worse, they said they can't refund me for anything, nor do they offer anything for an unsatisfied customer. I was shocked and extremely disappointed. I immediately subscribed to another app. This is my last month with them. DO BETTER NETFLIX, JUST DO BETTER."

July 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Nexflix there old movies that been on…

Nexflix there old movies that been on nexflix for years and is never been removed..Nexflix people wanted see new movies that’s what are we paying for new movies..right now there’s nothing to watch all I see is old movies that’s I already watch. We appreciate if u add new content of movies etc
Thank u

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Greeeeedy

Pricing is insane for what they're offering - different prices and different titles available in different regions. Cancelled shows left and right, shitty rushed endings on so many finales, the restrictions on where your account is logged into from. GREEDY

November 26, 2025
Unprompted review

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