I am happy, to find the service is very nice, staffs are very friendly, explain me everything in detail… I must say very staff are very helpful. This is my very first experience in this JYM, Baisc-fit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am happy, to find the service is very nice, staffs are very friendly, explain me everything in detail… I must say very staff are very helpful. This is my very first experience in this JYM, Baisc-fit... See more
Company replied
Pretty happy with Basic-Fit everywhere I went so far (Madrid, Liege, Barcelona, Lisbon). Gyms are always cooled, well equipped, just sometimes a bit too full - but that's nothing unique. And p... See more
I really enjoy Basic-Fit, especially because of its flexible membership options. Being able to train at any Basic-Fit location allowed me to try different gyms and find the one where I feel most c... See more
Terrible gym, sketchy contract agreements, bad equipment, avoid at all costs. The cheap prices are not worth the debt collector email after realising theyve been charging you for months a service you... See more
Company replied
Written by the company
At Basic-Fit, we believe everyone deserves to be fit and feel great. That’s why we make fitness accessible to everyone through our low-cost, high-value solutions, built on smart, scalable technology – so you can work out the way you want. We’re on a mission to help you build fitness habits you’ll love and stick with.
Start making fitness your basic and…
Become a memberNetherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the registration doesnt work, they send me an email to create a passwrod, but the link in the email never works.
Pretty happy with Basic-Fit everywhere I went so far (Madrid, Liege, Barcelona, Lisbon).
Gyms are always cooled, well equipped, just sometimes a bit too full - but that's nothing unique.
And prices are very fair!
All new machines. Very efficient set up. Excellent App. No steam room, sauna or pool which is a pity.
Reply from Basic-Fit
The girl in front i think name starts with J
so amazing and helpful. love my gym so far and can’t wait to workout as much i can
Reply from Basic-Fit
The gym has a wide range of equipment, and it is very clean! The staff has been very kind as well!
Reply from Basic-Fit
I am happy, to find the service is very nice, staffs are very friendly, explain me everything in detail… I must say very staff are very helpful. This is my very first experience in this JYM, Baisc-fit, I got discount also. The equipment are very professional , properly arranged and hygiene also… in this summer facility of A/C also. For hydration option of water, and massage to, but need to subscribe for this facilite.
Reply from Basic-Fit
Informations claires et immédiatement disponibles.
On choisit, on clique, on paie. 3 minutes montre en main.
Simple et efficace.
Reply from Basic-Fit
I really enjoy Basic-Fit, especially because of its flexible membership options. Being able to train at any Basic-Fit location allowed me to try different gyms and find the one where I feel most comfortable. The gyms are clean, well-equipped, and the overall experience has always been very positive.
The only thing that could be improved is the vending machines for drinks, protein bars, bottles, and towels. I know they are managed by a third-party company and not by Basic-Fit itself, but the service is extremely poor. The machines often don’t work properly, sometimes they take your money without dispensing the product, and there is no refund. That experience doesn’t match the excellent service Basic-Fit provides in every other aspect.
Basic-Fit: 10/10!
I love my new gym in aarschot. It has many equipments. its also 24 h and at a very convineant location. only issue is ppl dont unrack the weights.
Very Nice Experience and Woderful Involvement Basic Fit, Really I Appreciate and I Love It
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.