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Tongo Reviews 

115
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the user-friendly process and the speed at which they receive funds, often within hours or the next day. Many people appreciate the competitive and reasonable fees, finding them more affordable compared to other options. The professional, kind, and helpful staff also contributed to a positive service experience for consumers. This service provides peace of mind, allowing individuals to focus on their business without financial stress during closing delays. Reviewers value the flexibility to access approved funds quickly and the ability to manage their cash flow effectively.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and seamless... See more

Payment

Customers had positive experiences with payment, highlighting the very easy and smooth process for receiving... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, professionalism,... See more

Price

People report positive experiences with pricing, consistently finding the fees to be reasonable and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tongo was a game changer for me. As a real estate agent, the cash flow from my pending commission gave me real peace of mind and allowed me to stay focused on growing my business instead of stressing... See more

Company replied

Rated 5 out of 5 stars

My first experience using Tongo was great! Mikki provided prompt and helpful feedback to ensure that I clearly understood the process regarding my request. It was an easy process and helped me during... See more

Company replied

Rated 5 out of 5 stars

I am new to this payment process and because I missed some information when setting up the payment was stalling. I called Tongo and was connected to a CSR named Mikki. She figured out the issue, fixed... See more

Company replied

Rated 5 out of 5 stars

I was amazed at how easy this was, and I was expecting it to be so much more expensive to borrow my money against my own commission. I felt that the fee was very reasonable. The whole process was smo... See more

Company replied


Company details

  1. #4 of 9 best companies in Real Estate Agents

About Tongo

Written by the company

Tongo is the financial wellness and liquidity platform built specifically for the commission economy. Designed for real estate professionals, agents, and brokers, Tongo helps you access the cash flow you’ve already earned, instantly and affordably, while waiting for your commissions to clear.

With Tongo, you can plan ahead, invest in your business, and manage your personal finances with confidence. Whether you’re funding marketing campaigns, paying business expenses, or smoothing income between closings, Tongo provides a flexible, transparent alternative to traditional commission advances or credit.

Our platform is low-cost, private, and easy to use, giving you complete control over your cash flow. By turning pending commissions into working capital, Tongo empowers agents to grow sustainably, reduce financial stress, and focus on what matters most: building relationships and closing deals.

We partner with leading brokerages and real estate professionals nationwide who trust Tongo to strengthen their financial foundation. Thousands of real estate professionals trust Tongo to turn pending commissions into power for their business.

Contact info

4.8

Excellent

TrustScore 5 out of 5

115 reviews

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No recent history of asking for reviews

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4.8

All reviews

(115)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Mikki

Mikki, is the absolute best! Always comes through.

July 17, 2026
Unprompted review
Tongo logo

Reply from Tongo

Thanks for the shoutout, Ashley! Appreciate you trusting Tongo!

Rated 5 out of 5 stars

Very easy process to receive my…

Very easy process to receive my advanced commission. Arrived the next day in my checking account! Seamless transaction. Well done!

July 6, 2026
Tongo logo

Reply from Tongo

Thank you, Laura! We're glad the process was easy and your advance arrived so quickly. We appreciate your kind words and thank you for choosing Tongo!

Rated 5 out of 5 stars

Easy process

Easy process. Customer care service was very patient with all my questions and getting the process completed timely.

June 23, 2026
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Reply from Tongo

Thank you, Jackie, for your kind review! We're glad our customer care team was able to answer your questions and help make the process smooth and timely.

Rated 5 out of 5 stars

Outstanding Customer Support

I am new to this payment process and because I missed some information when setting up the payment was stalling. I called Tongo and was connected to a CSR named Mikki. She figured out the issue, fixed everything, set the system up right, and within seconds I was then paid and the issues handled. Not only did it all go smoothly, she was also kind and enjoyable which is just a rare thing these days. I was thrilled with the level of service and the personal touch put a smile on my face. Thank you so much!!

June 24, 2026
Unprompted review
Tongo logo

Reply from Tongo

Thank you, Jennifer, for sharing your experience! We're so pleased to hear that Mikki was able to quickly resolve the issue and get everything set up correctly. Providing friendly, personalized support is very important to us, and we'll be sure to pass along your kind words. Thank you for choosing Tongo!

Rated 5 out of 5 stars

Helpful and Easy

I am new to Tongo. I tapped into the commission advance in a time of need. Tongo was super easy to use. The process was simple. I had a couple of questions. I actually got to speak with someone who was familiar with my account. Money was in the bank next day.

June 15, 2026
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Reply from Tongo

Thank you for sharing your experience! We’re so glad Tongo was easy to use when you needed it, and that our team was able to answer your questions quickly. We’re happy we could help.

Rated 3 out of 5 stars

Misleading Fees

I was told that the fee for borrowing against your future closing transactions in 3% of what you borrow, but I was charged more than that. 3% of $5000 is $150 and then the $27 transfer fee is only $177. I was charged $250. Why is this?

June 15, 2026
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Reply from Tongo

Hi Danielle, thank you for flagging this. Our team connected with you directly, reviewed your account, and we appreciate the opportunity to clarify and resolve this. We hope to continue supporting you with fast, flexible access to your commissions whenever you need it.

Rated 5 out of 5 stars

Extremely simple and professional…

Extremely simple and professional experience. strongly recommend. thank you

May 12, 2026
Unprompted review
Tongo logo

Reply from Tongo

Nicole, glad to hear you've had a seamless experience with Tongo!! Thanks for your review

Rated 5 out of 5 stars

Ok I cant say it was perfect, but it was amazing!!!

I cant say it was perfect, but life seldom is. What I can say is they did what others couldn't and if you ever find yourself in need of a commission advance and dont want to get soaked go to Tongo. Where they fell short, they waited to tell me how great they are. No attorney approvals, fast turn around, within 24 hours for anew client. A 3% fee, really money in my account quick. They should work on communication, hard time getting the deal clear without giving them my bank account # that was scary, they shouldn't do that. A little marketing about what they actually do and how and this company will be unstoppable!!

June 2, 2026
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Reply from Tongo

Stephen, thank you for your review. We're especially glad we were able to help when other options couldn't and that you found our funding fast, affordable, and straightforward. Thanks again for your trust and support!!

Rated 5 out of 5 stars

Super easy process

Super easy process, great service

June 3, 2026
Tongo logo

Reply from Tongo

Thank you, Jeff! We're thrilled to hear the process was easy and that you had a great experience. We appreciate your support and trust in Tongo.

Rated 5 out of 5 stars

Love the fact that you take only what…

Love the fact that you take only what you need as many times as you need to - until the funds run out of course! The 3% escalating fee is very reasonable to work with.

June 3, 2026
Tongo logo

Reply from Tongo

Thank you for the review! We're glad you appreciate our flexibility and fair pricing of Tongo. We look forward to supporting your business whenever you need us!

Rated 5 out of 5 stars

First time user

First time user. It was so fast and smooth. I'm just so glad that my coworker told me about this.

May 29, 2026
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Reply from Tongo

Thank you for sharing your experience! Referrals from happy customers mean a lot to us, so we're especially grateful that your coworker recommended us. We appreciate your trust and look forward to being here whenever you need us.

Rated 5 out of 5 stars

Receiving an advance was quick and…

Receiving an advance was quick and easy. tongo assisted me when life hit hard.

April 15, 2026
Unprompted review
Tongo logo

Reply from Tongo

Thank you for your review, Skip! We're glad we could provide a quick and easy advance when you needed it most.

Rated 5 out of 5 stars

Great experience!

Great experience! The process was straightforward, favorably priced and expedited quickly!

May 26, 2026
Tongo logo

Reply from Tongo

Thank you so much for your kind words! Providing efficient and reliable service is always our goal, and we appreciate your feedback.

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