Sandra was amazing at helping me understand a few things to do with hearth annd how to incorporate certain things! Quick work while letting us know what’s going on!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Software Company
- also in
- Alternative Financial Service
- Contractor
- Fence Contractor
- Payment Service
- Roofing Contractor
Written by the company
Hearth empowers residential contractors with modern financial tools to increase profitability and streamline their operations.
Contact info
5812 Trade Center Dr #100, 78744, Austin, United States
- 830-201-3188
- hello@gethearth.com
- gethearth.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gustavo helped me set up my account and…
Gustavo helped me set up my account and was very helpful and patient getting me started. Excellent customer service
Vee has been great
Vee has been great! Glad to be with Hearth, so that I can begin offering finance options.
-Roof Improvement Pros LLC
Great customer service with prompt…
Great customer service with prompt response
Betty was friendly and helpful
Betty was friendly and helpful. She guided me directly to the information I was seeking.
Harper set up assistance
Mariela was extremely helpful in getting us started with the Harper app. She gave clear easy to follow directions and steps to follow and was patient and didn’t rush our session. We are excited to get started using Harper.
Karla was very instructive and patient…
Karla was very instructive and patient with me as I was navigating the Herath system for my first time
Betty es toda una profesional
Betty es toda una profesional, me ayudó en mi proceso de la tarjeta de crédito, es maravillosa, gracias
Kevin was tremendous to work with
Kevin was tremendous to work with! He was very knowledgeable, easy to work with and was very communicative every step of the way to solve our issue!
Betty was great
Betty was great, fast, helpful, friendly, got the assistance I needed with one quick call
Vee was very patient with me through…
Vee was very patient with me through the process. Very friendly and knew just how to help me through the process.
I can’t say enough good things about…
I can’t say enough good things about Brea at Hearth! From the moment we got on the phone, she was absolutely fantastic. Professional, knowledgeable, friendly, and genuinely interested in helping. It’s rare these days to come across someone who makes you feel like more than just another customer.
As a business owner myself, I know how important great customer service is, and Brea absolutely knocked it out of the park! She took her time, answered my questions, and made the entire experience easy and enjoyable.
Hearth is lucky to have someone like Brea representing their company. Employees like her are what turn customers into lifelong fans. If I could give her 10 stars, I would!
Thank you, Brea, for going above and beyond. Keep doing what you’re doing. You’re a rock star!
Nino helped me with all my needs
Nino helped me with all my needs, Im now even more committed to using the hearth crm for all facets of my business.
Nana was fantastic
Nana was fantastic. She was more than helpful and really focused on whether I was not just using the software properly but also how to best take care of my customers.
Karla is knowledgeable and pleasant to…
Karla is knowledgeable and pleasant to work with.
Sandra was so helpful
Sandra was so helpful. Got me set up and it was smooth!
Hearth is awesome !!
Hearth really explains how their platform works !! Haden, Mauricio and Sandra were so knowledgeable and helpful!! We are looking forward to working with hearth to provide our customers with payment options to make their dream project a reality!!!
Extremely helpful
Nana was a very helpful in getting me set up and making sure I understood the website as well as the process of onboarding. She had great customer service skills and made everything super easy and understandable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.