Hometown Waste & Recycling Services Reviews 

1,930
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, smooth scheduling processes, and efficient dumpster delivery services that arrive right on scheduled times. People note that phone representatives are polite, highly knowledgeable, and always ready to answer questions and accommodate last-minute service requests. Reviewers emphasize that the entire process is straightforward, professional, and exceptionally well-managed from start to finish. Some reviewers were not happy with occasional instances of rude behavior and unprofessional communication from management during sensitive interactions. A few consumers also mentioned experiencing unexpected delivery delays that unfortunately disrupted their daily project timelines and caused considerable inconvenience.

What people talk about most

Service

Consumers find service to be exceptionally positive, timely, and professional. Reviewers consistently mention... See more

Staff

Reviewers express high satisfaction with the staff, frequently highlighting their professional and courteous... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting punctual arrivals and... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication and friendly... See more

User experience

People report positive experiences with user experience, finding the entire process smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was very easy to order a dumpster. The ladies in the office were very friendly and informative. I was concerned about having a stamped concrete driveway and any damage the dumpster could cause.... See more

Rated 5 out of 5 stars

I found Hometown Waste & Recycling Services very easy to work with. All the people I communicated with were very friendly, knowledgeable, and helpful. The dumpster I ordered was delivered on time and... See more

Rated 5 out of 5 stars

Had a problem with another company getting me a container then I called Hometown waste and they dropped the 20yard container off at the job in 2 hours after I called. They sent me a text when the driv... See more

Company replied

Rated 5 out of 5 stars

Dumpster was delivered and put exactly where I instructed them..It was on time my driveway was protected in order not to get damaged love that.all in all a good company to do business with. Definitely... See more


Company details

  1. #3 of 10 best companies in Waste Management Service
  2. #1 of 4 best companies in Contractor

Information provided by various external sources

Call 732-525-2555 to rent a local trash dumpster quick and easy. We offer same day roll off container rentals for residential and commercial in New Jersey


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,930)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

This is the second time I have rented a dumpster from Hometown and they are timely quick and efficient!!!which makes working with them seamless!!

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Not a good first experience - stood up

Had a confirmed delivery window of 6am-12pm on a Thursday. No one showed up so I called shorty after noon and was told driver on the way. After waiting another 3.5 hours, called back again and was told driver having issues with another delivery. I had to send my demo crew home early since it was obvious the dumpster was not arriving. Now I have demo debris- drywall, insulation, etc. piling up in the driveway with rain coming. This is my first experience using Hometown and so far not good. I have ordered numerous dumpsters on various projects and I understand things come up but communication is key. Still waiting for my dumpster, hopefully it will arrive Monday morning.

August 3, 2026

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