I started small with meals bc i wasn’t sure what to expect. What a pleasant surprise, I’ve enjoyed most of the meals and look forward to them! I skipped a week by mistake and sent a text to unskip th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been using Flexpro since 2022. It has helped immensely with keeping on top of my macros which assisted hugely to my weight loss journey. There is always a great rotation of various meals which all pro... See more
Company replied
One of the ideal prep meals with healthy ingredients & offers in an affordable rates such as 21 meals of order. Their customer service is also excellent. Particularly their representative named "Franc... See more
Company replied
RJ was super helpful with me in helping me to receive information about FlexProMeals and in helping me to save money with my orders in the future. Thanks to RJ I have complete confidence that my mea... See more
Company replied
Company details
Written by the company
FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Contact info
3017 Dodge Road, 66115, Kansas City, United States
- 816-542-4212
- admin@flexpromeals.com
- flexpromeals.com
4.5
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Communication
Love the communication to be able to make sure the meals are what we want and the schedule supports our family needs!
November 3, 2026
Unprompted review
Advertisement
Very helpful with questions I had and…
Very helpful with questions I had and service. The meals are very good and they offer discount packages that makes these meals some of the best values in the prepared food space
November 2, 2026
Unprompted review
France was absolutely wonderful
France was absolutely wonderful! He was incredibly helpful, attentive, &quick to respond to all of my questions. Everything was taken care of in under an hour, making the entire experience so easy stress-free. I truly appreciate his excellent customer service hope I get the pleasure of working with him again in the future. Thank you, France!
October 30, 2026
Unprompted review
Fast and friendly customer service, delicious meals!
I started small with meals bc i wasn’t sure what to expect. What a pleasant surprise, I’ve enjoyed most of the meals and look forward to them! I skipped a week by mistake and sent a text to unskip the day of shipping. They were quick to respond, review my account and get me set back up! France in customer service is very responsive and super friendly and beyond helpful!
October 28, 2026
Unprompted review
Responded and taken action quickly to…
Responded and taken action quickly to correct and assist customer's concerns.
October 29, 2026
Unprompted review
Advertisement
France was very helpful and patient
France was very helpful and patient. My account was behaving oddly and she got it all sorted out and never got impatient with me.
October 28, 2026
Unprompted review
FRANCE WAS AWESOME THANK YOU FRANCEEEEE
October 27, 2026
Unprompted review
Aline was very professional polite and…
Aline was very professional polite and rapid with solving any issues and answering questions I had. I believe FlexPro is setting the standard in customer service for meal delivery companies!
October 27, 2026
Unprompted review
I love the flavor of these meals and…
I love the flavor of these meals and what make the meals ever better is the customer experience! I had order 12 meals and UPS lost them during shipment I reached to flexpro and they responded right away and apologized for the inconvenience and sent another order out to me! France was great! Will continue to order with them!
October 26, 2026
Unprompted review
Advertisement
Aline was so kind and helpful
Aline was so kind and helpful. I was thinking about moving on from this company, but she made me stop considering that! Thank you!
October 13, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your wonderful review, Tiff! 💚 We’re thrilled to hear that Aline made such a positive difference in your experience. We know how important it is to feel heard and valued, and we’re so glad she was able to help restore your confidence in us. Your trust means a lot, and we’re grateful you’re giving us the opportunity to continue serving you. Thank you for being part of the FlexPro Meals family! 😊
I needed to put a hold on my…
I needed to put a hold on my subscription for a month and sent a text to Aline. She responded promptly and took care of it for me. I appreciated the quick service.
October 24, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your kind review, Dean! We’re happy to hear that Aline was able to assist you promptly and make pausing your subscription a hassle-free experience. We understand that flexibility is important, and we’re always here to make things easier for you. We truly appreciate your support and look forward to welcoming you back whenever you’re ready! 😊💪
Meals taste fresh but the app glitches
i ordered the grilled chicken bowls for a two week run and they landed on a Tuesday morning with the ice packs still frozen solid. four minutes in the microwave and the rice actually tastes like rice instead of cardboard. the annoying part was the site kept logging me out when i tried to skip a week so i called and Marcus got it sorted in a few minutes. not exactly cheap but it beats me cooking after a shift.
October 5, 2026
Unprompted review
Reply from FlexPro Meals
Thank you for sharing your experience, William! We’re glad your meals arrived fresh and that you’re enjoying the convenience and taste, especially after a long shift! We truly appreciate your honest feedback and will continue working to make the ordering experience smoother. Thanks for choosing FlexPro Meals and letting us take cooking off your plate! 💪😊
Customer service wise they are willing…
Customer service wise they are willing to help and answer emails and phone calls. The food is good and they have always done what they say
October 23, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your kind words, Joseph! We’re happy to hear that you’ve enjoyed our meals and that our team has consistently delivered on our promises. Providing great food and reliable customer service is what we strive for every day. We truly appreciate your trust and support, and we look forward to continuing to serve you!
Advertisement
I just tried my first meal from this…
I just tried my first meal from this company. They are absolutely delicious. Their customer service between one and Jorge is outstanding
October 20, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your wonderful review, Marianne! 💚 We’re thrilled that your very first FlexPro meal was such a delicious experience! It’s also great to hear that Jorge and our customer service team made a positive impression. We’ll be sure to share your kind words with them! We truly appreciate your support and can’t wait for you to enjoy more of our meals! 😊
Aileen helped me today verifying a text…
Aileen helped me today verifying a text scam. Thx much as I wasn’t sure.
October 17, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your kind review, Ben! 💚 We’re glad Aileen was able to help you verify the suspicious text message and give you peace of mind. Your safety and trust are important to us, and we’re always happy to help whenever something doesn’t seem right. We’ll be sure to pass along your appreciation to Aileen! Thank you for trusting the FlexPro team! 😊
Lana has been helping me a lot with my…
Lana has been helping me a lot with my order she's always responding when she's off so any questions ask for Lana positive u won't have no trouble
October 1, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your kind words and wonderful review! 💚 We’re delighted to hear that Lana has been so helpful and attentive with your orders. She truly cares about making sure our customers have a great experience, and we’ll be sure to share your appreciation with her! We’re lucky to have her on our team. Thank you for being part of the FlexPro family! 😊
I love Flex Pro Meal
I love Flex Pro Meal! It is so delicious and it helps me to stay on my macros. France was very helpful as well. Couldn’t be more happier
October 14, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your wonderful review, Paula! 💚 We’re thrilled to hear that you’re loving our meals and that they’re helping you stay on track with your macros while enjoying delicious food! We’re also happy to know that France provided you with excellent customer service. We’ll be sure to share your kind words with her! Thank you for being part of the FlexPro family! 😊
Advertisement
Food is Amazing
Food is Amazing! Variety is incredible too. I also experienced great customer service with Aline. Highly recommend their food to my patients!
October 13, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for the amazing review, Jon! 💚 We’re thrilled that you’re enjoying the variety and quality of our meals! It’s also wonderful to hear that Aline provided you with excellent customer service. Knowing that you trust FlexPro Meals enough to recommend us to your patients truly means a lot to our entire team. We appreciate your support and look forward to continuing to serve you! 😊
Reply from FlexPro Meals
Thank you so much for your kind review, Christina! 💚 We’re happy to hear that you found our team helpful and responsive. Providing quick and reliable customer service is always our priority. We truly appreciate your support and thank you for being part of the FlexPro family! 😊
I love my FlexPro meals
I love my FlexPro meals. I also enjoy the personal concierge service at no additional charge. Aline was just a text away and assisted me quickly and efficiently.
October 13, 2026
Unprompted review
Reply from FlexPro Meals
Thank you so much for your wonderful review, Brian! 😊 We’re thrilled to hear that you’re loving your FlexPro Meals and enjoying our personalized concierge service! It means a lot to know that Aline was able to assist you quickly and efficiently. We’re always just a text away whenever you need us. Thank you for being part of the FlexPro family! 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.