The entire ordering experience was smooth, so easy to use, intuitive, beautifully organized and presented. ✨ It made the whole process feel effortless and enjoyable. ✨ Such a pleasure to order a pie... See more
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See what reviewers are saying
I've been a long-time customer of Fabletics, and I've always loved the feel and cut of their products, but lately, their platform and their products have gotten worse. Two items with a new fabric star... See more
Company replied
AVOID AT ALL COSTS, NO RESPECT FOR CUSTOMERS. if this time I can give 0 stars, I would. They don’t even deserve the one. For context, I placed an order for a delivery to my address as I’m handic... See more
Company replied
Experience with website was fine. 3 stars is due to the checkout where the shipping was indicated 'free' until i clicked on the colissimo option which then became NOT 'free' and I was charged 3.95... See more
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Company details
- Activewear Store
- also in
- Couture Store
- Running Store
- Sporting Goods Store
- Sportswear Store
- Sportwear Manufacturer
Written by the company
Cofondée par Adam Goldenberg, Don Ressler et Ginger Ressler en 2013, Fabletics est une marque mondiale de style de vie actif conçue pour tout le monde. C'est la destination ultime pour les meilleurs vêtements de vie et de sport pour femmes et hommes. Avec des millions de modèles classés cinq étoiles, dans des tailles allant de XXS à 4X et des entrejambes courtes à longues, il y en a pour tout le monde - et pour chaque entraînement, quelle que soit la façon dont vous décidez de transpirer !
Written by the company
Contact info
Carrer d'Àlaba, 140 (Piso 7, Oficina 4), 08018, Barcelona, Spain
- 09 70 73 02 40
- support@fabletics.fr
- fabletics.fr
2.8
Average
11K reviews
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The entire ordering experience was so smooth! ✨🤍
The entire ordering experience was smooth, so easy to use, intuitive, beautifully organized and presented. ✨
It made the whole process feel effortless and enjoyable. ✨
Such a pleasure to order a piece from Fabletics! 🤍🤍🤍
September 25, 2026
Unprompted review
Reply from Fabletics France
Hello,
It is a true pleasure to read your comment.
We are delighted to hear that your entire shopping experience on our website was positive!
Stay tuned for new arrivals!✨️
Kind regards,
Tiffanie, Fabletics
AVOID AT ALL COSTS, NO RESPECT FOR CUSTOMERS
AVOID AT ALL COSTS, NO RESPECT FOR CUSTOMERS.
if this time I can give 0 stars, I would. They don’t even deserve the one.
For context, I placed an order for a delivery to my address as I’m handicapped and cannot walk to the lockers. The order gets delivered to a locker anyway. I contact the customer service, they resend the order (instead of shipping it from the locker). I wait another week and guess what? I receive a notification that it is again delivered to a locker, what a joke this company. I guess they really enjoy mocking their customers. Now they’ll reply to this review with ai generated crap to say how sorry they are sorry for this mistake and I should contact their support (which I already did, as useless as the previous one).
Don’t waste your money on this business, they won’t respect you or your choices.
July 7, 2026
Unprompted review
Reply from Fabletics France
Hi,
You are absolutely right to be angry, and we fully understand how you feel. We are truly sorry for everything that has happened. Delivering your parcel to a parcel locker when you had specifically requested home delivery is completely unacceptable, and please rest assured that we will do our very best to resolve this issue.
In order to obtain all the necessary information regarding your user account and this specific case, we will contact you via the official communication channels, as you did not provide any reference to your Fabletics account in your comment. Please bear with us a little longer; we are already working to resolve the issue.
If you have any further questions in the meantime, please do not hesitate to contact us via this link:
https://help.fabletics.com/hc/fr-be
Kind regards,
Paul
Your Fabletics Team
Predatory V.I.P Membership practices
Predatory V.I.P Membership practices, we didn't even know that we were being charged for all these months. No option to cancel. 30 days to cancel V.I.P Membership tells you a lot about this company.
January 11, 2026
Unprompted review
Reply from Fabletics France
Hello,
Thank you very much for your feedback.
We are terribly sorry to hear that our VIP program didn't meet up your expectations.
When purchasing at our website you can choose between the standard price (without reduction) or the discounted (VIP) price. By purchasing at reduced price you become our VIP member.
Our VIP membership is packed with perks we don’t want you to miss out on! From early access to new arrivals to special promotions just for VIPs, and so much more.
The membership in general is free, all you need to do on monthly basis is to skip the month between the 1st and the 5th of the month, at your Fabletics account.
We would like to check you file and have a closer look, so we can offer possible solutions and give you more information.
Unfortunately, since there are no references from your account, we kindly ask you to send us a private message.
We will be happy to further assist you!
Kind regards,
Tiffanie, Fabletics
Used to be good
I've been a long-time customer of Fabletics, and I've always loved the feel and cut of their products, but lately, their platform and their products have gotten worse. Two items with a new fabric started pilling the very first time I wore them, which makes me hesitate to try anything new. Secondly, they have a problem managing their stock. On multiple occasions, they have proposed sales if you purchase a certain number of items. I spent at least an hour putting together a shopping cart with my husband, purchased the cart only to be told the whole order is cancelled, and I can no longer purchase those items at the sale price. It's a weird bait-and-switch tactic that I am tired of, having been taken in three or four times.
September 5, 2025
Reply from Fabletics France
Hello Monica,
Thank you very much for your feedback.
We truly appreciate your loyalty and being with Fabletics for so long and on the other side terribly sorry to hear that you are no longer satisfied with the product quality, since we really strive to maintain it in our products.
We pride ourselves on the quality and innovation of our fabrics, which offer both style and high performance functionality.
Our VIP membership offers you significant discounts on everything you love, and early access to sales and new collections plus weekly drops each Tuesday.
Your opinion is very important to us and we will contact you via private message, so we can discuss possible solutions and give you more information.
Kind regards,
Your Fabletics team
Experience with website was fine
Experience with website was fine.
3 stars is due to the checkout where the shipping was indicated 'free' until i clicked on the colissimo option which then became NOT 'free' and I was charged 3.95 even though the shopping cart indicated 'free shipping' from 49.94euros purchased. It was very misleading.
May 5, 2025
Reply from Fabletics France
Hello,
We appreciate your feedback and we apologize for any misunderstanding.
Clear communication with our customers and your satisfaction is always our priority.
We will contact you via private message, to give you more information regarding the shipping costs, and to clarify the situation.
Kind regards,
Tiffanie, Fabletics
difficile de commander
impossible de choisir un point relais il y a sans cesse des bug au moment de la validation de la commande
March 5, 2025
Reply from Fabletics France
Bonjour Sandra,
Nous vous sommes très sincèrement reconnaissants d'avoir pris le temps de nous informer de votre situation.
En effet, lorsque vous rencontrez de tels problèmes, il ne faut pas hésiter à nous l'indiquer.
Bien évidemment, nous transmettons immédiatement votre message aux services concernés.
Nos équipes sont en permanence à votre disposition pour vous accompagner et vous aider lorsque vous faites face à des difficultés.
Vous pouvez nous contacter par message privé via nos réseaux sociaux. C'est avec plaisir que nous vous assisterons !
La qualité de nos services est un point très important pour notre marque !
Votre bonheur est notre bonheur !
Cordialement,
Milena, Fabletics.
Impossible d'utiliser le point replay…
Impossible d'utiliser le point replay et donc la gratuité de la livraison: pas cool.
February 8, 2024
Reply from Fabletics France
Bonjour Jérôme,
Nous sommes sincèrement désolés des problèmes rencontrés.
Vous décevoir n'était en aucun cas notre objectif car la satisfaction de nos clients est une priorité absolue.
Nous sommes à votre écoute et en ce sens nous ne manquerons pas de revenir vers vous, très prochainement, par message privé.
Cordialement,
Tiffanie, Fabletics
The website is very slow
October 12, 2023
Reply from Fabletics France
Hello Giorgio,
Thank you for taking the time to post your review. We are very sorry to hear that you had a problem using our website and we are taking in consideration very seriously all of your remarks in order to improve the quality of our service in the future.
If you have any additional questions, do not hesitate to contact us:
by telephone at 09 70 73 02 40
by online chat: https://www.fabletics.fr/?action=gmschat.main
in private messages on social networks (Instagram, Facebook)
Sincerely,
Paul, Fabletics
Items never arrived and I was charged €54.95 on top for misleading membership
I made an order for €28, and after two weeks, the items have still not arrived. To make this worse, I was then surprised by a charge of €54 for a membership that you get misled into joining as part of the checkout. I am also finding it difficult on the website to leave the VIP membership or change my card details. It seems at this point at scam. STAY AWAY
September 6, 2023
Unprompted review
Reply from Fabletics France
Hello Robert,
Thank you for sharing your experience considering the purchase on our website. We are very sorry to hear that the principle of our VIP membership was not clear enough to you while making your first purchase.
We tend to inform you that the Terms and Conditions of purchase are presented in a clear and transparent way during every purchase on our website so our members could choose between two different ways of buying our products.
The VIP membership allows to our members to benefit from preferential prices any time without having to pay anything additionally because it is possible to skip every month between the 1st and 5th of the month. In that way, the VIP membership is completely free of charge.
On the other hand, if a charge occurs, the money is not lost. It becomes a member credit that can be used in purchases of a value of 80 euros. Our main goal is to give our members the best possible customer experience.
Considering the fact that we do not have any reference to your account, we are going to contact you so we could get all the information that we need in order to verify your user account. Thank you in advance for your patience.
If you have any additional questions, please do contact us;
by phone on 09 70 73 02 40
via online chat: https://www.fabletics.fr/?action=gmschat.main
in private message on social networks (Instagram, Facebook)
Kind regards,
Paul, Fabletics
impossible de valider un point relay
August 4, 2023
Reply from Fabletics France
Bonjour Mireille,
Nous sommes vraiment désolés d’apprendre que vous ne soyez pas assez satisfaite de votre expérience d'achat sur notre site internet, mais nous ferons de notre mieux afin d’améliorer la qualité de notre service à l’avenir.
Vu que vous avez laissé la référence à votre commande dans le commentaire, nous aurons la possibilité. d’examiner votre dossier et nous vous contacterons avec plus d'informations dans les plus brefs délais.
Si vous avez besoin de notre aide entre-temps, veuillez nous contacter soit:
• par téléphone au 09 70 73 02 40
• par chat en ligne: https://www.fabletics.fr/?action=gmschat.main
• en message privé sur les réseaux sociaux (Instagram, Facebook)
Cordialement,
Paul, Fabletics
You’re saving 404,85 € on this order as…
You’re saving 404,85 € on this order as a VIP Member!
Ben non ! je récupère juste une partie des abonnements VIP prélevés.
Le site bug toutes les 3 min
June 6, 2023
Reply from Fabletics France
Bonjour Laurence,
Nous sommes vraiment désolés d'apprendre que vous ne soyez pas assez satisfaite de votre expérience d’achat. Nous tenons à vous mentionner que le programme Vip est conçu d’une manière qui permet aux nos clients un accès exclusif aux offres et promotions spéciales incluant des prix préférentiels. La satisfaction de nos membres est notre priorité.
Le crédit membre est utilisable sur les achats comprenant soit un article, soit un ensemble allant jusqu’à 80 euros. Notre objectif principal est de répondre au mieux à vos attentes.
En ce qui concerne vos remarques concernant le fonctionnement de notre site en ligne, nous les prenons très au sérieux afin de pouvoir améliorer la qualité de notre service.
Vu que vous avez laissé la référence à votre commande, nous allons vérifier les conditions sous lesquelles vous l’avez effectuée et nous vous contacterons par courriel avec plus d’informations dans les plus brefs délais. Merci d’avance pour votre patience.
Cordialement,
Paul, Fabletics
Reply from Fabletics France
Bonjour Angie,
Merci pour ce superbe retour et votre bonne note ! 🤩
C'est un plaisir de vous voir satisfaite, nous sommes heureux que vous ayez choisi nos produits et nous vous remercions de votre confiance ! 🙏
Passez un merveilleux début de semaine ! 🌻
Cordialement,
Kalina, Fabletics
Reply from Fabletics France
Bonjour,
Merci pour ce super commentaire ! ✨
Nous travaillons dur pour répondre à vos attentes et sommes heureux d'apprendre que nous avons atteint notre objectif !🌹
Cordialement,
Hélène, Fabletics
Toujours très bon leggings et brassere
Toujours très bon leggings et brassere. Thank you Fabletics, I'm loving sports more everyday
February 28, 2023
Reply from Fabletics France
Bonjour Nancy,
Nous vous sommes très reconnaissants pour votre fidélité et d’avoir apprécié votre expérience d’achat sur votre site internet ainsi que la qualité de nos articles!
Cordialement,
Paul, Fabletics
qualité au top
December 2, 2022
Reply from Fabletics France
Bonjour Najoua,
Merci infiniment pour ce bel avis ! Nous sommes très heureux de vous lire et votre retour nous encourage à continuer dans ce sens !
Cordialement,
Hélène, Fabletics
Site et application pas fluide
November 19, 2022
Reply from Fabletics France
Bonjour Nelly,
Merci d’avoir pris le temps de partager votre expérience avec nous.
Nous faisons tous les efforts nécessaires pour maintenir et d'améliorer notre site et les services que nous fournissons. Nous prenons note de votre remarque et la faisons remonter aux équipes concernées. Votre opinion est très importante pour nous et nous aide à améliorer nos services.
Cordialement,
Hélène, Fabletics
Reply from Fabletics France
Hi Roda,
Thank you so much for your feedback. We are happy to hear about it!
Kind regards,
Macha, Fabletics
Articles d'excellente qualité.
November 6, 2022
Reply from Fabletics France
Bonjour Claire,
Nous sommes ravis que la qualité de nos produits vous convienne!🙂
Cordialement,
Macha, Fabletics
tres bonne qualite et grand…
tres bonne qualite et grand confort!!!!! merci ; mme roman germaine.
September 3, 2022
Reply from Fabletics France
Bonjour,
Merci pour cet agréable retour. Nous sommes heureux que vous ayez choisi nos produits et nous vous remercions de votre confiance !
Cordialement,
Hélène, Fabletics
You sent me a product with a big stain
You sent me a product with a big stain.
And your returns are not treated anymore. Each time, we have to contact customer service to get it confirmed and get a new product instead. This is difficult to deal with
September 1, 2022
Reply from Fabletics France
Hi Mohammed,
Thank you for taking the time to bring this issue to our attention. We are sincerely sorry to hear that you received a damaged item and that you had a problem returning this item to us. We strive to provide the best and quick service and self-service to our members. The return can also be made from your side on the Fabletics account by following the necessary steps but if the problem occurs our customer support is at your disposal to assist you in returning the item in question. Nevertheless, we noticed that you've contacted our customer support. We take your comment seriously and our relevant departments will be notified about this issue in order to prevent this problem from happening again.
We wish you a pleasent day,
Kind regars,
Hélène, Fabletics
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