Danezon Reviews 

272
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, most reviewers had an average experience overall. Many customers consistently praise the company's customer service, highlighting their prompt and helpful responses to inquiries. Reviewers frequently mention the team's excellent communication and willingness to resolve issues fairly, making the purchasing experience smoother for many. However, some people were dissatisfied with product quality and delivery. Many customers reported receiving items described as replicas or of lower quality than expected, with some noting issues like incorrect sizing. Additionally, several reviewers experienced significant delays in receiving their orders, with some packages taking much longer than anticipated to arrive.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity, with some customers expressing... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive aspects like easy ordering,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing significant frustration over... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its excellence and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While initially thinking I had made a mistake ordering from Danezon due to a long- time waiting for my sweatshirt and having to make three e-mail tries before receiving a response, Danezon came throug... See more

Company replied

Rated 5 out of 5 stars

Unique NFL Fan gear shipped right to your door step! We were not sure what to expect being first time customers. We were blown away by the quality of the products, the colors and the updated style. To... See more

Rated 5 out of 5 stars

The quality of this sweatshirt is amazing. There were some problems since this was a new special order, but the company contacted me multiple times and gave me the option to cancel for a full refund... See more

Company replied

Rated 5 out of 5 stars

I went on line to order the 49ers field t-shirt worn by the staff of the Coaches. After communication with Danezon pertaining to the design of the item I question if the logo was embroidered or sil... See more

Company replied


Company details

  1. Western Apparel Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Online Marketplace
  5. Women's Clothing Store

Written by the company

We are fashion company selling our signature apparel along with movie/tv-series inspired apparel.


Contact info

3.7

Average

TrustScore 3.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(272)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Birthday Present - Delighted

This was a birthday present for my granddaughter. She’s delighted with it, and delivery to the UK was much quicker than their forecast. We thought it might arrive after her birthday but it was a good week before it. All good!

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Best decision ever!

From the time of placing the order to the time I received it Danezon was updating me with status on shipping. Ordering was easy and after receiving my package and seeing how amazing it was made my shopping experience even better. And even after receiving my order they were very communicative. Best purchase ever!

July 2, 2026
Unprompted review
Rated 2 out of 5 stars

Not a close replica

Although the leather is beautifully soft & good quality the replica of the jacket was poor. The zip is the wrong colour (brass not silver) and the text has just been sewn into the leather rather than embossed like shown in all the photos.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from Danezon

What a terrible experience! Do NOT purchase from this site. I purchased something on May 13th, today is June 24th and can not get a clear and straight response on location of products and when they will be delivered! It is completely ridiculous customer service levels. Save your time and money and buy elsewhere.

June 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't buy from Danezon

Don't buy from Danezon. Their products are fake and overpriced. I spent over $100 on what was advertised as an original Adidas Oasis London concert T-shirt, but I received a low-quality, dirty knockoff that looked like it came from Bangladesh. 🤮🤮🤮

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

WHAT WE RECIVED WASN'T WHAT WE EXPECT

I bought this for my daughter for her Birthday expecting to look somewhat like the real thing. It wasn't even close. It took well over her birthday to get it. They also charged the same price as Adidas which the jacket they sent is not worth $5. I understand it can be a replica but they should make it look like one. I found one on Shein today that is a replica and it looks exactly like one. This company just takes you for you money. I do not recommend this website to no one, Just by it straight from the original manufacturer or like Shein people posted the replica when they got and it looked exactly like the original.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

HORRENDOUS. BEWARE

HORRENDOUS , BEWARE

You WILL receive a bill from FedEx for customs taxes that you are not aware of. If you do not pay it, you will be sent to collection by FedEx. It will total 40–50 dollars. This company does not make you aware of this unless it’s somewhere in their “official policy”. It will take 5 to 6 weeks to get your product, you will feel like it’s a scam and you will receive multiple cryptic texts through WhatsApp ensuring you that the product is coming. With respect to its quality, 5/10. Just pay the full price from Nike and stop trying to save a dollar.

June 3, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Michael,

Firstly, please rest assured that we are not involved in any fraudulent activities, nor do we intend to mislead our valued customers. We take customer concerns very seriously and always strive to resolve issues in a fair, transparent, and professional manner.

At Danezon, we operate with complete integrity and are committed to providing clear and honest communication. We sincerely regret that your experience did not meet your expectations, and we appreciate you taking the time to share your concerns.

We want to clarify the tax you paid for the delivery of your order. However, the additional shipping costs you mentioned are related to FEDEX customs charges or duty tax, which are applicable to all international shipments. Even though we ship our products free of cost to facilitate our customers, every region still has its own Custom Policy and some regional charges.

We would also like to clarify that the shipping delays experienced with your order were not intentional. As previously explained, the delays were caused by courier-side issues and ongoing disruptions affecting certain international shipping routes, including circumstances related to the Middle East region. Unfortunately, such factors are beyond our direct control, though we continuously worked with the courier to monitor and expedite shipments wherever possible.

After discussing your case with our senior management team, and as a gesture of goodwill, we are willing to proceed with a $50 refund to help offset the customs charges you incurred.

The refund will be processed back to your original payment method within the next few business days.

We truly hope this gesture demonstrates our commitment to customer satisfaction and our willingness to work toward a positive resolution.

Thank you again for your time, patience, and understanding. We look forward to resolving this matter peacefully.

Warm regards,
Team Danezon.

Rated 2 out of 5 stars

Delayed Shipping - No communications

I placed my order with Danezon on April 21 with the understanding that it would ship within 15–20 days. Unfortunately, it took nearly six weeks before I received a shipping confirmation, which was only sent yesterday.

Delays can happen, but this was significantly longer than the stated lead time, and the communication regarding the delay could have been better. If the actual production or shipping timeline is closer to six weeks, that should be communicated upfront so customers can make informed decisions.

At this point, I have not yet received the product, so I cannot comment on its quality. I will update my review once the order arrives. For now, my concern is solely with the shipping timeline and expectation setting.

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Selling counterfeit goods.

They sent me a phony sweatshirt- and ai sales team denied that was. Item is totally a knock off and they did not even add a tag inside to attempt to pass it off as an original adidas sweatshirt. The letters were heat transferred and will surely peel after a wash or 2. They wanted me to pay for the shipping back. I am contesting the order. BUYER BEWARE. THESE GUYS ARE NOT LEGIT!

May 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Ripped off & scam

Extra information requested:
The order placed from 27th February to 24th April could not be fulfilled.
Requested a refund due to the uncertainty of when the order would be delivered.
Why requested more detailed information to better comprehend the issue?
What is the issue that are unable to understand?

I have found the service to be highly misleading and fraudulent. I would advise against any trust or orders from this platform. I have been waiting for three months, only to receive a deceitful and phony explanation for my complaints. I have incurred a loss of $8 from the refund process, which was converted from USD to CAD.

April 24, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Wong,

Thank you for sharing your concerns.

Firstly, please rest assured that we are not involved in any fraudulent activities, nor do we intend to scam our valued customers. We take your concerns very seriously and are committed to resolving this matter promptly.

Secondly, we want to clarify that we operate with complete integrity and transparency. Our primary goal is to provide excellent service and products to our customers.

We would like to respectfully clarify that a full refund has already been processed from our end, and we had also clearly communicated the reasons for the delay, which were due to courier and logistics issues beyond our control.

We understand that the currency was converted from CAD to USD, and due to exchange rate differences, a slight variation may have occurred. Kindly note that this conversion is handled by your bank or payment provider and is not controlled by us.

Since the matter has already been resolved from our side, we kindly request your cooperation.

We truly value your understanding and appreciate your time.

Best regards,
Team Danezon.

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