Awful. I place an order from Fashdes almost a month ago. I received an email confirmation from a “personal shopper.” After that, radio silence. I checked back in a week after and they said it was bein... See more
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I rate 0/5 for this website. Delayed shipping after more than 3 weeks; delayed refunding after more than 3 months; never responding to any emails other than giving those scripted answers; not exist... See more
I had a great shopping experience from start to finish. I especially want to thank Sara from the customer support team for her outstanding assistance. She was extremely friendly, professional, and res... See more
great service, great quality products and personal care! always a good experience shopping here and if there rarely is a problem, they’r always super helpful and friendly! best place to order your sne... See more
Company details
Written by the company
Fashdes is a pioneering e-commerce platform that revolutionizes the fashion industry by making over 300 prestigious fashion brands accessible at competitive prices. Founded by experts with deep roots in e-commerce, Fashdes seamlessly blends the latest fashion trends with cutting-edge technology to deliver an exceptional shopping experience. We are committed to sustainability and ethical practices, ensuring that all our operations respect the environment while providing style enthusiasts with a diverse array of products to express their unique identities. At Fashdes, fashion is just a click away, making style accessible to everyone, everywhere.
Contact info
169 Madison Ave STE 11534, Unit 273 New York, NY 10016, 10016, New York, United States
- cs@fashdes.com
- fashdes.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 2 weeks
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4 Weeks Later- I haven’t received my order!
Awful. I place an order from Fashdes almost a month ago. I received an email confirmation from a “personal shopper.” After that, radio silence. I checked back in a week after and they said it was being shipped via express courier and that I should receive it in three business days. Needless to say, I didn’t receive it. Twenty days since I’d placed the order, I reached out again, and they said that there was a confusion and that my package was left in the warehouse, but they were going to ship it and that day I would email me a tracking number. Again, radio silence. No communication, no tracking number nothing. I reached out again today in hopes that they will answer and send my product. I have no way to cancel it. Save yourself some trouble and never order from here. I would be surprised if they are still in business a year from now if these are their business standards and their customer service experience.
Why take a chance
Why take a chance? Multiple bad reviews. This company has no stock. They buy things and then just sell them to the customer with the profit they make off other people. I had a label created for several weeks and tracking never updated. Finally had to explain to my bank to get my 500 dollars back. Worst experience with a company ever. Unwanted and un needed stress. Shop elsewhere.
I rate 0/5 for this website.
I rate 0/5 for this website.
Delayed shipping after more than 3 weeks; delayed refunding after more than 3 months; never responding to any emails other than giving those scripted answers; not existing email address.
I've disputed my transaction.
Never give your money to this website.
Absolute scammers
Absolute scammers, do not purchase anything from here , they steal your money. I have waited 3 months for a refund and still nothing. Contacted them multiple times and been blocked .
It was great
It was great. They delivered my Saint Laurent bag just on time. Thank you, Sarah!
I had a great shopping experience from…
I had a great shopping experience from start to finish. I especially want to thank Sara from the customer support team for her outstanding assistance. She was extremely friendly, professional, and responsive throughout the entire process. Every question I had was answered quickly and clearly, and she made sure all my concerns were resolved. It's rare to find such dedicated customer service these days. Thanks to Sara's help, the whole experience was smooth and stress-free. I highly recommend this store and will definitely shop here again!
Everything was so good.I am excited for…
Everything was so good.I am excited for next time! Thank you 🙏🏻
Beware of Rigid Return Policy
Nice product, but sizing was off. Pay close attention to their return policy. They are inflexible with the policy and inconsistent with information.
Never buy from them this company is a…
Never buy from them this company is a big no!!!
Just received my order from Fashdes and…
Just received my order from Fashdes and I love it! Customer service was fantastic (Sarah). Any questions or concerns I had she responded to immediately. Will order from them again!
I ordered a Marc Jacob’s purse as a…
I ordered a Marc Jacob’s purse as a Christmas present which originally had shown would be here before Christmas Day. I have since contacted the company several times whom gives me a shipping number saying it is being delivered to California. The correct delivery address was Maryland. This company has been proven to be a total scam and absolute disappointment. I am at a $300 loss, missing gift and still no bag or explanation. This company needs to be held accountable for ripping people off.
Reply from Fashdes
The booties are so chic and…
The booties are so chic and comfortable. I love them. I ordered them for Florida “winter” and they will be perfect.
Reply from Fashdes
Happy with the purchase but DHL…
Happy with the purchase but DHL delivery was problematic. They did not deliver on the requested delivery date of 13 October and attempted delivery early on 9 October when I was not home. They came the next day and faked my signature and dropped the package in an unsafe place. DHL's 800 number was of minimal help as they said it was with the local delivery company. That company did return and pick up the package that was left without signature and ended up redelivering on 14 October. I don't know if I would order again if you use DHL for delivery as they are usually problematic.
Reply from Fashdes
Amazing!!
The website is designed very well and very easy to use. My clothes came in fairly quickly and I love them! They are amazing quality. I would very much recommend this brand to anyone.
I ordered Ferragamo shoe it arrives…
I ordered Ferragamo shoe it arrives really quick.I did a research about the prices before my order and I found this website for best price and fast shipping opportunity.Sarah was so helpful about giving informations about appropriate shoe size of me.Thanks
I ordered a few pieces from this store…
I ordered a few pieces from this store and I’m genuinely impressed. The quality is top notch and exactly as shown in the pictures. Definitely my go to for luxury fashion!
I bought a fendi shoes from hear
I bought a fendi shoes from hear. It was good experiance for me. I can totally advice this website. Thank you (:
East/West Ferragamo Handbag
Item was beautiful but the person didn't like it. Easy returns and great customer services. Will shop again!
Such a great costumer service
Such a great costumer service! I bought an YSL bag and it came in 3 days, Sarah was so helpful and nice her response was so quick
glad to shopped from here
They delivered the bags ı bought without any problems and quickly. The customer representatives were very attentive. I was very pleased with the shopping.
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