Fashdes Reviews 

548
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Awful. I place an order from Fashdes almost a month ago. I received an email confirmation from a “personal shopper.” After that, radio silence. I checked back in a week after and they said it was bein... See more

Rated 1 out of 5 stars

I rate 0/5 for this website. Delayed shipping after more than 3 weeks; delayed refunding after more than 3 months; never responding to any emails other than giving those scripted answers; not exist... See more

Rated 5 out of 5 stars

I had a great shopping experience from start to finish. I especially want to thank Sara from the customer support team for her outstanding assistance. She was extremely friendly, professional, and res... See more

Rated 5 out of 5 stars

great service, great quality products and personal care! always a good experience shopping here and if there rarely is a problem, they’r always super helpful and friendly! best place to order your sne... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Fashion Designer

Written by the company

Fashdes is a pioneering e-commerce platform that revolutionizes the fashion industry by making over 300 prestigious fashion brands accessible at competitive prices. Founded by experts with deep roots in e-commerce, Fashdes seamlessly blends the latest fashion trends with cutting-edge technology to deliver an exceptional shopping experience. We are committed to sustainability and ethical practices, ensuring that all our operations respect the environment while providing style enthusiasts with a diverse array of products to express their unique identities. At Fashdes, fashion is just a click away, making style accessible to everyone, everywhere.


Contact info

3.1

Average

TrustScore 3 out of 5

548 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 2 weeks

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3.1

All reviews

(548)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

4 Weeks Later- I haven’t received my order!

Awful. I place an order from Fashdes almost a month ago. I received an email confirmation from a “personal shopper.” After that, radio silence. I checked back in a week after and they said it was being shipped via express courier and that I should receive it in three business days. Needless to say, I didn’t receive it. Twenty days since I’d placed the order, I reached out again, and they said that there was a confusion and that my package was left in the warehouse, but they were going to ship it and that day I would email me a tracking number. Again, radio silence. No communication, no tracking number nothing. I reached out again today in hopes that they will answer and send my product. I have no way to cancel it. Save yourself some trouble and never order from here. I would be surprised if they are still in business a year from now if these are their business standards and their customer service experience.

September 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Why take a chance

Why take a chance? Multiple bad reviews. This company has no stock. They buy things and then just sell them to the customer with the profit they make off other people. I had a label created for several weeks and tracking never updated. Finally had to explain to my bank to get my 500 dollars back. Worst experience with a company ever. Unwanted and un needed stress. Shop elsewhere.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

I rate 0/5 for this website.

I rate 0/5 for this website.
Delayed shipping after more than 3 weeks; delayed refunding after more than 3 months; never responding to any emails other than giving those scripted answers; not existing email address.
I've disputed my transaction.
Never give your money to this website.

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers, do not purchase anything from here , they steal your money. I have waited 3 months for a refund and still nothing. Contacted them multiple times and been blocked .

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a great shopping experience from…

I had a great shopping experience from start to finish. I especially want to thank Sara from the customer support team for her outstanding assistance. She was extremely friendly, professional, and responsive throughout the entire process. Every question I had was answered quickly and clearly, and she made sure all my concerns were resolved. It's rare to find such dedicated customer service these days. Thanks to Sara's help, the whole experience was smooth and stress-free. I highly recommend this store and will definitely shop here again!

June 8, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a Marc Jacob’s purse as a…

I ordered a Marc Jacob’s purse as a Christmas present which originally had shown would be here before Christmas Day. I have since contacted the company several times whom gives me a shipping number saying it is being delivered to California. The correct delivery address was Maryland. This company has been proven to be a total scam and absolute disappointment. I am at a $300 loss, missing gift and still no bag or explanation. This company needs to be held accountable for ripping people off.

December 30, 2025
Unprompted review
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Reply from Fashdes

Dear Jay,

We are sorry to hear about your experience. Following our investigation, we confirmed that your shipment was mistakenly delivered to an incorrect location due to a routing error caused by the courier company.

To resolve the situation and avoid any further inconvenience, a **full refund** was issued to you.

We sincerely apologize for the frustration this incident caused. Please be assured that we have shared the necessary feedback with the courier company and implemented additional internal checks to prevent similar situations in the future.

Should you need any further assistance, please do not hesitate to contact us.

Kind regards,
**Fashdes Customer Support**

Rated 5 out of 5 stars

The booties are so chic and…

The booties are so chic and comfortable. I love them. I ordered them for Florida “winter” and they will be perfect.

October 20, 2025
Unprompted review
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Reply from Fashdes

Thank you so much for your kind words! We’re thrilled to hear you love the booties and that they’re a perfect match for the Florida winter. Enjoy wearing them and feel free to reach out anytime — we’re always here for you!

Rated 4 out of 5 stars

Happy with the purchase but DHL…

Happy with the purchase but DHL delivery was problematic. They did not deliver on the requested delivery date of 13 October and attempted delivery early on 9 October when I was not home. They came the next day and faked my signature and dropped the package in an unsafe place. DHL's 800 number was of minimal help as they said it was with the local delivery company. That company did return and pick up the package that was left without signature and ended up redelivering on 14 October. I don't know if I would order again if you use DHL for delivery as they are usually problematic.

October 13, 2025
Unprompted review
Fashdes logo

Reply from Fashdes

Thank you for your honest feedback — we’re glad to hear you’re happy with your purchase, but we’re truly sorry to learn about your delivery experience.

We take shipping issues seriously and will be sharing this with our logistics team and DHL to prevent similar problems in the future.

Faking a signature and leaving a package unattended is absolutely unacceptable, and we understand your frustration. We truly value your trust and hope to serve you better next time.

If you ever place another order, feel free to contact us beforehand — we’ll do our best to assist you with any shipping preferences.

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Rated 5 out of 5 stars

Amazing!!

The website is designed very well and very easy to use. My clothes came in fairly quickly and I love them! They are amazing quality. I would very much recommend this brand to anyone.

July 10, 2025
Unprompted review
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