ClearMatch Reviews 

25,593
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, patient, and thorough when exploring various insurance options. Consumers state that representatives take ample time to answer every single question clearly, ensuring clients feel secure, confident, and completely well-informed. Furthermore, reviewers note that the overall service and subscription enrollment process is remarkably smooth, efficient, and structured in a timely manner. However, some people mentioned experiencing minor operational hurdles, such as long hold times before connecting, lengthy calls involving redundant questions, or occasionally deciding to stay with their previous insurer instead.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their deep knowledge, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are extremely... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for thorough agents who... See more

User experience

Customers had positive experiences with user experience, reporting that accurate information and helpful... See more

Subscription

Consumers find subscription to be positive, expressing satisfaction with their long-term plans and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company after an internet search and was surprised at how well everything went. The information I received was accurate and made my decisions easy. Destiny was a terrific young lady who was... See more

Rated 5 out of 5 stars

The agent/representative was very knowledgeable. He took time to explain the choices and issues I should consider. we reviewed all my current medications and doctors. He also mentioned options I... See more

Rated 5 out of 5 stars

Excellent clarification and kindness. The agent was very thorough. All our questions were explained, we felt grateful and very secure with their knowledge and ability to find what was perfect for th... See more

Rated 5 out of 5 stars

My experience was very easy and done efficiently and in a timely manner. I had ready all of the information that I felt would be needed. I felt like I was talking with someone that was well qualified... See more


Company details

  1. Health Insurance Agency

Written by the company

At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

26K reviews

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4.9

All reviews

(25,593)

3,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pedro was so kind and helpful

Pedro was so kind and helpful! He considered all that we needed and had a solution in just a few minutes. I look forward to him being our agent and advocate.

November 5, 2026
Rated 5 out of 5 stars

Knowledgeable, professional, and caring

Daniel made this entire process effortless and listened to my needs intently while assisting me with my decision. When I started my conversation, I was stressed and had no idea which Advantage plan I was going to use because my previous plan had gone up in price and did not really seem to care about me as a customer. After the call, I now have complete confidence in my decision and it’s all thanks to Daniel and his professionalism.
I was so pleased with the service. I asked him for his information in case I had to rate shop again in years to come. I just want to say thank you for the wish customer service that made me feel like a long time customer.
I was also pleased to find out. It’s not a once a year process Daniel let me know he would be there throughout the year to make sure everything was working for me.
Thank you

November 5, 2026
Rated 5 out of 5 stars

Staff

Staff was very professional. Returned phone calls and followed up with emails.

October 28, 2026
Rated 5 out of 5 stars

Best experience for health insurance help

Erv Schultz was very helpful in showing me all of my options. He was patient and considerate listening to all my concerns. I have been shopping for an insurance plan and he was the only one who could find a plan addressing all my needs. I will be calling him back with referrals. Thank you Erv

November 4, 2026
Rated 5 out of 5 stars

Awesome Agent Lakesha

My agent Lakesha Stigger's voice is very jovial and reassuring. She is thorough and very knowledgeable about the upcoming changes with Medicare. Thank you Lakesha for all your help. Smile and have a blessed day.
Aloha
Darleen H. (Maui, Hawaii)

November 3, 2026

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