RentalCover.com Reviews 

25,323
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how exceptionally simple it is to fill out online claim forms and appreciate the remarkably fast payout times directly to their bank accounts. People also note that the customer support team is extremely helpful, efficient, and keeps everyone well-informed throughout the entire reimbursement procedure. Some reviewers were not happy with delayed claim settlements, mentioning that document processing can drag on for months without receiving a proper resolution. A few other people also felt that the reimbursement procedures fell short of expectations when trying to recover expensive out-of-pocket repair costs from the provider.

What people talk about most

Claim

Clients share satisfaction on claim, expressing appreciation for the straightforward online process and... See more

Service

Consumers find service to be positive, highlighting exceptionally fast and efficient claim approvals for... See more

Payment

Customers had positive experiences with payment, highlighting the quick payout times, straightforward online... See more

Refund

Customers consistently note positive experiences with refund, highlighting fast approvals and receiving money... See more

Response time

Reviewers mention positive feedback about response time, with consumers frequently highlighting fast claim... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service, I was ripped off by Europcar for damage (2x scratches front & rear bumpers) they said I caused 2 hours after I returned their vehicle & i was on a plane back to my home c... See more

Rated 5 out of 5 stars

Have had insurance cover before. This service was exceptional. Having the accident alone is enough to get through stress.Is so easy to complete the claim nothing is complicated once you get all suppor... See more

Rated 5 out of 5 stars

Our rental car was attacked by a bull elk with us inside of it during the elk rut in Estes Park, CO while on vacation Sept 2026. Scary experience and $3300 in damage. This was the first time we’d ever... See more

Rated 5 out of 5 stars

Made an insurance claim after damaging a tyre in a rental car Europe and had to get it replaced. Submitting the claim was very easy and the customer service representative was very helpful and efficie... See more


Company details

  1. Insurance Agency
  2. also in
  3. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(25,323)

6,256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great suport dealing with rental company!

Had a bit of a dodgy rental company, having charged me the full deposit for a superficial, surface "scratch". In the end I was forced to go though insurance with RentalCover. The claim process was very easy, their assessment and response took under 24hrs. Well worth the money!

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

I m glad I used this insurance company

I m glad I used this insurance company
Claim process was straightforward and relatively quick. Got payment within a week
It will bring peace of mind in case when unexpected situation i.e.animal collision happens.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Trust the process

The process was long but that wasn't your fault, that was the car rental fault in getting the information needed to process the claim but through it all you guys were courteous and very apologetic and that help eases the stress that comes with the wait.Thanks

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Easy claim process and quick payout

My claim was approved and paid out within 24 hours after submission of the bill and documentation through the web form. The claim process is easy, with well-designed forms asking for the appropriate documentation. Excellent service from an insurance company!

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We had some damage that was only discovered when we returned the vehicle, so we couldn't provide a precise explanation of how it happened—it was likely caused by poor road conditions affecting the undercarriage. We submitted the forms electronically and received compensation for the entire amount of the damage within just a few days.

October 30, 2026
Unprompted review
Rated 3 out of 5 stars

Additional Invoice Update & Unanswered Emails - Claim Ref: TWE-2K8D-INS

I am writing regarding my previously approved and closed claim under reference TWE-2K8D-INS.Since the claim portal interface is locked/closed, I am unable to upload new documents directly through the platform. Furthermore, I have sent previous follow-up emails regarding this matter, but I have not yet received a response.Europcar has now officially issued the final compensation invoice and supporting breakdown documents regarding the roadside assistance and service charges associated with the exact same rental incident (RA: 159563367, Vehicle: BG25WXM), amounting to £456.71. As this final charge is fully covered under my policy terms for this incident, please manually update my existing file (TWE-2K8D-INS) with the attached documents and process the reimbursement for this final amount as soon as possible.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

Quickly and Efficiently Handled.

I contacted RentalCover.com when the car I rented on vacation was scuffed by another motorist, while it was parked. The other motorist did not leave any contact so the damage became my issue when I returned the rental car. I got an estimate to fix the car from the agency and filed the claim as soon as I had the information to provide. They are very clear about what is needed and it can be easily uploaded. Once I was charged, I was able to see quickly (within a week) what the settlement was and they sent the payment to my PayPal account. It was relatively easy and efficiently handled.

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service – incredibly fast claim settlement!

I purchased RentalCover protection for my car rental in Italy and unfortunately had to make a claim after accidentally damaging the rear bumper.

The entire claims process was straightforward. I submitted the required documents, and my claim was approved much faster than I expected.

What impressed me most was that the reimbursement was transferred directly to my bank account in Turkish Lira via FAST, and the money arrived almost instantly after approval.

I genuinely didn't expect such a smooth and efficient experience, especially when dealing with an international car rental claim.

Excellent service and a very positive experience. Highly recommended!

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable ease and speed

​After countless car rentals, this was the first time I ever had to submit a claim for a small damage to the vehicle. The issue was handled with unbelievable ease and speed—in less than 24 hours, the reimbursement was already in my bank account!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Insurance

Always wary about using 3rd party coverage but had a minor scrape while on vacation and the claim process was very easy and they made full payment the day after - very happy and would definitely use RentalCover again !

October 20, 2026
Unprompted review

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