RentalCover.com Reviews 

23,872
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online claim process and enthusiastically appreciate how fast the financial payouts are delivered directly to personal bank accounts. Many people note that submitting all the necessary documents is remarkably simple, leading to exceptionally prompt approvals and completely seamless reimbursements. Some reviewers were not happy with communication issues, noting that certain claims could occasionally get stalled or remain completely unanswered for several weeks. A few consumers also mentioned experiencing unexpected high conversion fees or facing frustrating difficulties when trying to obtain timely responses from support teams.

What people talk about most

Claim

Consumers find claim to be positive, highlighting a smooth, fast, and simple process. Reviewers frequently... See more

Service

Clients share positive opinions on service, highlighting efficient and fast claim processes with prompt... See more

Payment

Reviewers mention positive feedback about payment, highlighting fast payouts and straightforward claim... See more

Refund

Reviewers highlight positive aspects of refund processes, noting swift and automated reimbursements within... See more

Response time

Users describe positive interactions with response time, highlighting fast claim handling and quick approvals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Taken the stress from me with paying £1200 excess. Reversing in a car park & hitting a hidden post behind bushes. Fast payout & will most certainly use again for total peace of mind. The process on l... See more

Rated 5 out of 5 stars

We got a chip in the windscreen of our rental car and the rental company charged us for a full windscreen replacement. I lodged a claim with RentalCover in the afternoon, I woke up to find it approved... See more

Rated 5 out of 5 stars

Rental Cover Team have been helpful when contacted via email and the claims process was efficient, fair and fast. Claim was settled after 72hrs and paid inside 24hrs thereafter. Great product and s... See more

Rated 5 out of 5 stars

I had to raise a claim and it was super simple. I sent all the documents requested, fill in all the information required and in a few days the total amount of the claim was paid into my account, befor... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(23,872)

5,984 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RentalCover covered the damages

After submitting our documents (claim, pictures and damage assessment from the rental agancy, our claim was processed and approved within a week and the funds were quickly transferred to our bank account.
The overall process took longer than expected because the rental agency took their time in producing the documents related to the repair of the vehicle (the rental agency A*** at first told me that it would take them 4-6 weeks to come up with an estimate and then came back a few days later that they facilitated it to 5 days and gave me 10 days to submit the claim or else charge my credit card. They proceeded to put on the charges on my CC anyway and declared that “the matter was closed on their end” - ‘excellent’ PR on their part!

Thanks to Rental Cover, I have recovered most of these expenses in a prompt, efficient and very business-like manner.
I would not hesitate using their services in the future.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I was totally let down by Centauro Lisbon and charged a extortionate amount for a tiny scuff on a wheel which was als-most certainly there on collection but not seen due to the size

I made a claim against this charge and it was excepted almost instantly with a apology for the delay of which there wasn't

The payment in full was made the following day

I can't speak highly enough regarding the service

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Never pay for this type of stuff usually

Never pay for this type of stuff, but my wife was travelling with the 3 kids in a foreign country so i figured better be safe than sorry. Turns out she did damage the car quite badly about 2k EUR of damages.

Submitted docs to rentalcover and expecting a lot of push back additional doc requests etc etc. they asked for some additional info, i submitted, and then they approved it shortly thereafter. super smooth. will buy again.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

I received excellent service fromextremely happy with the service…

I received excellent service from RentalCover.

When I returned a rental car that I had rented in Greece, I discovered scratches on the side of the vehicle that had occurred while it was parked.

The rental car provider charged me €520 for the damage. I submitted a claim through RentalCover with all the necessary details. The process was quick, simple, and efficient, and I received my reimbursement within just two days of submitting the claim.

I am extremely happy with the service and would highly recommend RentalCover!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Would use again

Would use again. Needed to claim and the experience was efficient, easy to understand and I received payment swiftly. Thank you Rentalcover

August 20, 2026
Unprompted review
Rated 4 out of 5 stars

Very appreciative

Very appreciative! They really came through after a minor hit and run! Only reason I didn’t give 5 stars was because I couldn’t speak to someone directly through email or phone. But anyways they were easy to get everything handled.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. I made a claim and within 3 days it was approved and paid. Fastest service I have every had. Will use it every time I book a car thru Booking.com

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

No hassle quick refund

Had full coverage and in no time at all got all the money for a scratch on the car. No hassle at all. Great experience from an unpleasant car rental company.

September 4, 2026
Unprompted review

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