Canyon Coolers Reviews 

5,521
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that placing an online order is fast, straightforward, and completely smooth from start to finish. Customers genuinely appreciate the impressive build quality, sturdy handles, and exceptional ice retention that keep items cold for several days during trips. Many buyers also praise the highly responsive customer support team and rapid shipping times that make all product purchases completely effortless. Some reviewers were not happy with occasional fulfillment errors, unexpected shipping damage, or noticeable cosmetic flaws found right upon delivery. A few people also noted concerns regarding delivery tracking delays or a lack of communication after completing their initial purchases.

What people talk about most

Product

People report positive experiences with product, highlighting solid build quality and durability. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the build is exceptionally sturdy and... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to navigate and the purchasing... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast and on-time shipping with items arriving in... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We won our Canyon cooler at the NW Bronco Round-up in Florence Oregon. The size (35 qt), color (Juniper Green), stack ability, weight, handles, and strap down features are impressive! We swapped out t... See more

Company replied

Rated 5 out of 5 stars

Just purchased an Outfitter 55qt V2 in Azure Blue from The Hike Shack in Prescott! it's fantastic Ideal size for my family of 4s drinks for a 5 day trip to Lake Mead where the temperatures are current... See more

Company replied

Rated 5 out of 5 stars

I have several of Canyon Coolers products and just bought one more! They perform extremely well, even in Arizona in the summer time. There are other companies around but Canyon’s quality, performanc... See more

Company replied

Rated 5 out of 5 stars

Web site was easy to navigate, prices were very competitive, the inside dimensions/outside dimensions didn’t allow for wasted space when packing (very important) compared to the other brands, & a very... See more


Company details

  1. #4 of 12 best companies in Hunting Store
  2. #1 of 11 best companies in Camping Store
  3. #20 of 105 best companies in Hobby Store
  4. #3 of 36 best companies in Outdoor Sports Store
  5. #1 of 1 best companies in Raft Trip Outfitter
  6. #1 of 15 best companies in Sportwear Manufacturer

Written by the company

Born in the mountains, raised on the Colorado River, and surrounded by desert. We take our adventure seriously and build our products accordingly. We make some of the world's best premium ice chests, drinkware and soft coolers. Canyon Coolers will continue to innovate and improve the all the hunting coolers, rafting coolers and camping coolers we make. Notice our straight wall design, saving you space and packing better. Our family friendly cam latches are easier to open and close. Our super thick seal and thick walled insulation means you have the ice retention your family members wish they had. Your adventure matters ! We ship 95% of our orders within 1 business day. We offer free parts for as long as we make the cooler. We will support our customers as long as they have their Canyon Ice chest. Are our cooler like Yeti ? No, we are better by most accounts. We are a small business with big ideas, outdoor recreationalists with a zeal for adventure and we will never stop creating products you can rely on. We are Canyon Coolers and we have the best warranty in the industry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,521)

276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Canyon Coolers delivers exactly what…

Canyon Coolers delivers exactly what they promise-reliable, high-quality coolers that keep drinks ice-cold for hours. The sturdy construction and leak-proof seals make them perfect for picnics, road trips, or outdoor adventures. No more worrying about melting ice or spilled drinks. Just pure convenience and satisfaction. Highly recommend!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

outstanding

had a very minor problem with my cooler, no questions asked sent me a new one and sent the old one back. its how it should be. product is solid, and getting closer everyday to becoming the perfect rafting cooler.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Canyon cooler in Badlands

We won our Canyon cooler at the NW Bronco Round-up in Florence Oregon. The size (35 qt), color (Juniper Green), stack ability, weight, handles, and strap down features are impressive! We swapped out the cooler we were using, to try the Canyon on our journey home. Three days later there was still ice in our new Canyon cooler! Very impressive! This cooler is a must have and would make an excellent gift. Thank you Canyon coolers and NW Bronco Round-up!

August 16, 2026
Unprompted review
Canyon Coolers logo

Reply from Canyon Coolers

Suzy,
Want to hear something funny ? The Arizona Bronco Round Up is also in Florence. Florence Arizona anyway. We sponsor that one annually. I'm so glad you love the cooler. I built out my own long travel Wildtrak Bronco in the driveway and take it to KOH and Baja every year. Love it.

Stay cool and keep your wheels right side down,

Jason Costello
Founder
Canyon Coolers

Rated 5 out of 5 stars

Coolers and warranty second to none

I am so impressed by both my product and the warranty service. I got the prospector 103 for my raft, even with the kids opening and closing the lid all day in 95° weather it keeps ice and food cold for days. Then I goofed up and forgot to latch the lid while it was in the trailer, the wind caught the lid and impressively did not tear it off, but the cooler suffered only a small crack to the lid, cooler still worked fine. I submitted a warranty and the company sent a brand new cooler with prepaid return shipping for the one I broke. They really do have the best warranty in the industry or anywhere for that matter! If you want the best products for your adventures go with Canyon Coolers, you will spend a little more upfront but they will last a lifetime and the company actually stands by what they make. Buy with confidence.

July 29, 2026
Unprompted review
Canyon Coolers logo

Reply from Canyon Coolers

Dusty,
Thanks for sharing the love. Im glad we got your cooler back in action. We have the best clients on earth and we are happy to be of service.

Stay Cool,

Jason Costello
Founder
Canyon Coolers

Rated 1 out of 5 stars

CANYON COOLERS WHAT WARRANTY!!!!!!!!!

CANYON COOLERS WHAT WARRANTY!!!!!!!!!
Got a 35v2 an 55v2 both are the marble color. They are good looking coolers,like the look an latches. Bought them about the same time... Problem is they dont hold ice worth a crap...To look at them they look like brandnew coolers, i only used them maybe 4 or 5 times. Gasket,latches an drain plug are all good. Now I live in the eastern part of the US... Hot & humid weather, not hot an dry like in Arizona. Now just this July 4 i tried the 55 out again....prechilled it with 2gal.jugs of ice for Probably 4 to 5 hrs before putting water 12 pack of beer an a 20lb. Bag of ice....the temp was in low to mid 90's with very high humidity. That 20lb.bag of ice did not last 5hrs. an my 35 is the same way....What the F so im madd .Got 500$ worth of plastic an foam...Called Canyon coolers, emailed them...LIFETIME GARRENTY..... Explained what happened an asked if it could be the foam for some reason because its both coolers....bad batch or something like that...They said I need to go to cooler school an since my coolers are a over a year old even though there like brand new, I sent them pictures of them. They were not going to WARRANTY them... this company bunch of Scammers... What good is a cooler like these 2 that when its hot out you can't keep stuff cold. Sure they might do the job when it 70° out but when you pay this kinda money for a what I thought was a good product an maybe they are, maybe its just my 2 coolers but I'll never know.. Never buy a Canyon product again

July 4, 2026
Unprompted review
Canyon Coolers logo

Reply from Canyon Coolers

David,
Sorry about your experience.I understand you indicated an inadequate amount of ice was used and you kept the lid open of all things. Please fill both coolers to the top with ice, close the lid, and report back to us after several days. If the coolers have a good seal they will work just fine. I will personally review your claim again. Please look at our Ice Academy content for some tips. Id advise you to stop abusing the staff. You can talk to me personally, after your next test.

Sincerely,

J. Costello
Founder
Canyon Coolers

Rated 5 out of 5 stars

New purchase

New purchase, but i've already put it through the paces of 5-7 day of ice.
Already exceeding my expectation as this will be on the boat Cooler for weekend fun.
5 star earned.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

World Class Customer Service

I ordered the 85 Pro cooler and it was delivered to my home with a defect. Sent pictures to customer support where I was given the option to fix, or have a new one sent to me…I was even offered a partial refund and received a call from John in support.

Hard to beat that level of customer service and will gladly reference anyone to Canyon

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Just purchased an Outfitter 55qt V2 in…

Just purchased an Outfitter 55qt V2 in Azure Blue from The Hike Shack in Prescott! it's fantastic Ideal size for my family of 4s drinks for a 5 day trip to Lake Mead where the temperatures are currently 90+! this maintained a 16lbs bag of ice for 4 days! and that includes kids going in and out daily! this is my second canyon cooler and I would highly recommend them to anyone looking to make the leap to a quality cooler that works!!

May 13, 2026
Unprompted review
Canyon Coolers logo

Reply from Canyon Coolers

Hike Shack is the best. Amanda is the real deal. Thanks so much for the awesome review.

Stay Cool,

Jason Costello
CEO
Canyon Coolers

Rated 5 out of 5 stars

Amazing

Amazing. Amazing. Amazing.

September 4, 2025
Canyon Coolers logo

Reply from Canyon Coolers

Thomas,
We have the best clients on earth. Thanks for being one of them.

Rated 5 out of 5 stars

Built like a tank

The rotomolded construction is burly, the ice retention kept everything cold for over 5 days in our test, the straight wall design makes packing easier. Great cooler

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive cooler at a great price

Today we went to the store to purchase a Yeti cooler, but after comparing the Yeti to the Canyon we purchased the Canyon 55. Several features impressed us: seal of the closure; inside space, side walls are vertical and not slanted; warranty; and lastly price.

April 9, 2026
Unprompted review
Canyon Coolers logo

Reply from Canyon Coolers

Did you find the hidden GPS coordinates yet ? On our latest re-design my goal was to create a product so obviously good it could stand next to top tier brands and it could compete without the client even having heard of us. Needless to say your awesome review made us warm and fuzzy. Thank you so much for the review and for supporting small business !

Stay Cool,

Jason Costello
Founder
Canyon Coolers
Flagstaff Arizona

Rated 5 out of 5 stars

Great products

Great products. Cooler Surpasses description in keeping things cold. Delivery was fast,

May 23, 2025
Rated 5 out of 5 stars

Five stars

Five stars. Had a broken latch and the company got a new one online. Great service and the cooler is great

March 4, 2026

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