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TRACT Optics Reviews 

3,026
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, noting that the glass is crystal clear and performs wonderfully during hunting or long range shooting. Shooters frequently mention that the customer support is outstanding, with knowledgeable staff offering prompt guidance and personalized recommendations for every purchase. Though some customers noted minor cosmetic imperfections on the finish or found that specific optics required time to master for various applications, the overall satisfaction remains exceptionally high. A few people also mentioned that certain accessory details or instruction videos could be made easier to find and navigate.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that optics offer exceptional clarity and durability... See more

Quality

Consumers find quality to be positive, consistently praising the exceptional optics and crystal-clear glass.... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising the team for being... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt, courteous, and highly... See more

Service

Users describe positive interactions with service, highlighting top-notch and prompt assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my experience with Tract! The product quality seems to be fantastic. It looks very well made and performs well beyond its price point in my opinion. Customer support and communicati... See more

Company replied

Rated 5 out of 5 stars

I got you use my new 22 FIRE 4-12X40 BDC scope yesterday for the first time since I bought it. I was extremely pleased with how it handled. The targets where sharply focused, the view was crisp and br... See more

Company replied

Rated 5 out of 5 stars

I already own a tract scope and am very happy with it. My son 12, has been working hard and saving his money and chose to go with tract as well for his first optic, as he likes the quality of my tract... See more

Company replied

Rated 5 out of 5 stars

Overall great experience dealing with the folks at Tract. Jon was quick to respond via chat. I was able to go directly to their warehouse due to how close I live and was able to view and decide which... See more

Company replied


Company details

  1. #1 of 12 best companies in Hunting Store
  2. #1 of 36 best companies in Outdoor Sports Store
  3. #1 of 3 best companies in Shooting Range

About TRACT Optics

Written by the company

TRACT Optics is doing things differently. Period. As an optics company that has been producing high-performance Binoculars, Rifle Scopes, and Spotting Scopes for the past 10 years, we have created a business model that makes your experience our top priority. Our direct-to-consumer model cuts out the middleman providing you a higher quality product value! The founders of TRACT Optics, Jon Allen and Jon LaCorte set out to build the finest line of hunting and shooting optics without making any sacrifices or letting any barriers get in their way.

LEARN MORE ABOUT US

The result is a complete line of superior optics with specifications and features found in products costing hundreds of dollars more. Plus, the TRACT Trust Assurance guarantees the functionality of the product for the duration of its lifetime whether you are the original owner or not. We believe the customer’s experience is our responsibility. “I am sure there are people who think we are crazy for trying to start our own high-end optics company in the already saturated optics market,” said Co-Founder Jon LaCorte, “But this is a different kind of Company with a different way of doing business and in many ways, we think it’s the future of product purchases.”

SHOP BINOCULARS
SHOP RIFLE SCOPES
SHOP SPOTTING SCOPES

TRACT’s comprehensive, educational website will serve as a resource for the optics community through blogs, videos and social media platforms like Facebook and Instagram. Visit Tract Optics or give us a call at 631-662-7354 to learn more!

TRACT Trust Assurance Warranty

A Matter of Trust

A Matter of Trust
The TRACT Trust Assurance was created for you to be able to trust in the products you are buying. We believe in our optical designers, engineers and suppliers so strongly that we warranty our products against defects in materials and workmanship for a lifetime, without any unnecessary paperwork or mumbo jumbo mess.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,026)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

On time, on target, as advertised

September 5, 2026
TRACT Optics logo

Reply from TRACT Optics

Adam - Thank you for the feedback and we appreciate your 5-star rating. Take care, jon

Rated 5 out of 5 stars

Very fast shipping excellent customer…

Very fast shipping excellent customer service and the toric rangefinding binoculars are amazing. Could use a little work on the app for the programming but it works.

September 2, 2026
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Reply from TRACT Optics

Hobie - Thank you for all the feedback (especially to our warehouse team). Feel free to contact anytime if you need help with the Eagle Ballistics app. All the best, jon

Rated 5 out of 5 stars

Best optics company in the shooting sports industry

Great value
Best products
Elite service
Industry leading warranty
Let’s not keep this a secret!

September 4, 2026
TRACT Optics logo

Reply from TRACT Optics

David - Thank you for taking the time to let others know about your overall TRACT experience and we appreciate you spreading the news! Take care, jon

Rated 5 out of 5 stars

Couldnt remember password

Couldnt remember password, quick reset . Got discount but not sure if it was military. Thanks

September 4, 2026
TRACT Optics logo

Reply from TRACT Optics

Gordon - Glad we could be of help and yes, your military discount was applied. Truly appreciate all your support over the years! jon

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Had a small issue with my 4-25x50 scope and Jon was on it immediately. I highly recommend this company and their products.

September 4, 2026
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Reply from TRACT Optics

John - Glad we were able to help and appreciate your willingness to let others know about the level of service we strive deliver. We will be in touch, jon

Rated 5 out of 5 stars

Fantastic optics and support.

Fantastic optics, customer service is excellent and within 20 mins of putting in a order for optic accessories, the items were posted as in the mail. The sweet part, they have branches in Canada and the U.S.
Will definitely be back.
Kelly.

September 4, 2026
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Reply from TRACT Optics

Kelly - Thank you for taking the time to let others know about your overall TRACT experience and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Thank u tract optic for sending me my…

Thank u tract optic for sending me my new tract scope I’ve heard very good things about this optic I can’t wait to use it in
My next session. Thanks again .
Trigger time.

August 6, 2026
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Reply from TRACT Optics

Trigger time - We appreciate getting your initial feedback and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Experience review

Easy to use website. Dont have opinion on optics yet. Haven't used any. Reviews were great though. More people need to know about your products.

September 2, 2026
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Reply from TRACT Optics

Jason - Thank you for the initial feedback on the website and we look forward to serving you again in the future. All the best, jon

Rated 5 out of 5 stars

The company allowed me to have a…

The company allowed me to have a promotional discount that made my purchase just that much better. Thanks Tract!

September 1, 2026
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Reply from TRACT Optics

Charles - Glad we could be of help and appreciate your continued support, jon

Rated 5 out of 5 stars

Warranty process.

I have purchased multiple products from Tract . I had to return a scope for warranty and could not be more impressed with the process . Jon and his team were great and replaced the scope no questions asked. I am a customer for life . Thank you Jon

August 31, 2026
TRACT Optics logo

Reply from TRACT Optics

Kenneth - Thank you taking the time to let others know about our commitment to service and we truly appreciate your ongoing support. Take care, jon

Rated 5 out of 5 stars

Great optics

Great optics, helpful website

August 31, 2026
TRACT Optics logo

Reply from TRACT Optics

Denny - Thanks for the feedback and look forward to serving you once again, jon

Rated 5 out of 5 stars

This is a long term review on Tract…

This is a long term review on Tract 8x42 binoculars. I have had a pair for nine years. I have dropped them out of a 15 foot tree stand at least two times and backed over them with my Kawasaki Mule. I tend to fling them into the back seat of the truck like a frisbee. The optics remain excellent and undisturbed. One of the eye cups is a little scratchy when turned and there is obvious wear on the surface but nothing to prompt me to upgrade. I own some the best camera lenses and rifle scopes in the world. I know good optics. These binoculars are the best value and most used optics I own.

August 29, 2026
Unprompted review
TRACT Optics logo

Reply from TRACT Optics

James - Thank you for taking the time to give a full account of your experience with the TORIC 8x42 Binoculars the last 9 years. Your insight is valuable to those looking to choose the right optic...Thanks again! jon

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website
Great prices on great equipment

August 28, 2026
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Reply from TRACT Optics

David - Thank you for the continued support and appreciate the feedback. Take care, jon

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