David Imes

CANYON COOLERS WHAT WARRANTY!!!!!!!!!
Got a 35v2 an 55v2 both are the marble color. They are good looking coolers,like the look an latches. Bought them about the same time... Problem is they dont hold ice worth a crap...To look at them they look like brandnew coolers, i only used them maybe 4 or 5 times. Gasket,latches an drain plug are all good. Now I live in the eastern part of the US... Hot & humid weather, not hot an dry like in Arizona. Now just this July 4 i tried the 55 out again....prechilled it with 2gal.jugs of ice for Probably 4 to 5 hrs before putting water 12 pack of beer an a 20lb. Bag of ice....the temp was in low to mid 90's with very high humidity. That 20lb.bag of ice did not last 5hrs. an my 35 is the same way....What the F so im madd .Got 500$ worth of plastic an foam...Called Canyon coolers, emailed them...LIFETIME GARRENTY..... Explained what happened an asked if it could be the foam for some reason because its both coolers....bad batch or something like that...They said I need to go to cooler school an since my coolers are a over a year old even though there like brand new, I sent them pictures of them. They were not going to WARRANTY them... this company bunch of Scammers... What good is a cooler like these 2 that when its hot out you can't keep stuff cold. Sure they might do the job when it 70° out but when you pay this kinda money for a what I thought was a good product an maybe they are, maybe its just my 2 coolers but I'll never know.. Never buy a Canyon product again