BlaBlaCar Reviews 

BlaBlaCar allows drivers to cancel rides at the last minute without giving passengers who have been stood up the opportunity to leave a review - this means that reviews on the app are incomplete.

The algorithm is broken and discriminates between certain countries. When driving from Poland to Germany, the maximum allowed price doesn’t even cover fuel costs, whereas when driving from Germany to Poland, it does.

On top of that, some users are allowed to set higher prices than others on exactly the same route. BlaBlaCar may justify this by referring to engine size, but this makes no sense. For example, if a car with a bigger engine takes 4 passengers, with 3 squeezed into the back seat, while a smaller car takes only 2 passengers, the 4 passengers in the bigger car still end up paying more than the 2 passengers in the smaller one because of BlaBlaCar’s pricing limits. The logic simply doesn’t add up.

Fácil y seguro.

Always a great experience.

Сurrently based in Ukraine and have been using BlaBlaCar for quite a long time. I have not had the chance to try it in other countries yet, but hopefully I will someday. I genuinely think this is one of the coolest services of our time. The idea itself seems so simple, but it is actually incredibly useful and unique in its own way. Huge respect to the company for turning such a great idea into reality and making it work with so many useful features. It really makes traveling easier and more affordable. Just make sure to choose verified drivers, check their reviews, and have a safe trip everyone! Big thanks to the BlaBlaCar team for such an awesome service

Excellent booking

I’ve been using BlaBlaCar regularly, and my experience has been very positive. The app is easy to use, offers affordable travel options, and makes comparing and booking journeys convenient.

I especially appreciate being able to book Renfe train tickets directly through the app. I recently booked my round-trip train journey without any issues, and the whole process was smooth, quick, and straightforward.

A reliable and convenient platform for travelling around Spain. Highly recommended! ⭐⭐⭐⭐⭐

Very easy to use! Made learning fun! And great price!

Good service

It was a good experience. But driver should announce also in English that for how much time bus will stop.

Always good and easy experience, the App is super User friendly

We had reservations for BlaBla Car Bus returning to Porto, Portugal from Santiago de Campostella on September 30, 2026 at 16:45. Our hotel private transfer brought us to bus station at 1430. We determined the bus lane 20 was where we would wait which we did for over 3 hours. The BlaBlaCar Bus never arrived and the information on bus terminal board disappeared. There was no notice as to the status if the bus. We ended taking a FLIX bus back to Porto! You are better off Take a locally represented bus in SDC which has a window at the station for help and local dispatcher.

The site in firefox doesn't work properly.
The SMS verfification for german Mobile number doesn't work.

It#s a real pain trying to use the site!

Easy and pricy alternative transportation

Never use blablacar. This was the first time with this company. Their bus was completely unrecognisable and unbranded. It was a black bus with a small logo that was not visible at all. We got here early enough and looked for it only to not be able to find it. When we tried to contact their customer support they were unhelpful and blamed me for not being able to find it. All other bus services like flixbus etc are easily recognisable. There was also a delay and the tracking app offered no indication of it at all. Instead of refunding or helping us out more they only gave a small voucher. This bus is not of a good standard at all.

I was unable to board because the vehicle provided was completely unbranded (a plain black bus) with absolutely no visible BlaBlaCar signage, logo, or route indication. Furthermore, there were no announcements or updates made at the station to inform passengers that this specific black bus was the BlaBlaCar service.

**The worst travel experience – absolutely disappointing!**

I had a terrible experience with BlaBlaCar Bus and would never recommend it. The female driver was extremely rude and condescending. While we were queuing, she kept ignoring us. When we showed her our ticket, we accidentally presented the before change ticket instead of the current one, as we had a change. The tickets had been purchased together, yet she repeatedly insisted it was the wrong ticket and spoke to us in a very disrespectful manner. Her behaviour came across as racist, and we felt we were being treated unfairly.

Things got even worse when we changed buses in Belgium. Despite having paid for reserved seats for the entire journey, we arrived on a bus where previous passengers were already occupying our seats. The bus was only half full, but we still had to find different seats. To make matters worse, when we found an empty seat at the back, it was wet, and water was dripping from the ceiling through the bus's air conditioning system.

This entire journey was stressful, uncomfortable and completely unacceptable. Between the driver's attitude, the way we were treated and the poor condition of the bus, this was far below the standard any paying customer should expect.

I would not recommend BlaBlaCar Bus based on this experience. The company needs to take customer service, discrimination concerns and passenger safety and comfort much more seriously.

User friendly

The language options being paired with currency is ridiculous. If I want to use English, I have to pay in pounds, regardless of the fact I’m not British. This leads to paying exchange rates solely because I don’t speak the language of the country I’m currently in. Pretty poor service

**Very disappointing experience – lost camera and lack of support**

I am extremely disappointed with my recent BlaBlaCar Bus experience and the way my situation was handled.

Only around **10 minutes after leaving the bus**, I realised that my camera was missing. The camera was less than one year old, and contained important and irreplaceable personal memories and data.

I immediately tried to get help from the driver and the people around the bus, but unfortunately the driver and staff were **rude and unable to communicate in English**, which made an already stressful situation even more difficult.

I also went to a nearby BlaBlaCar office hoping they could contact the driver and help me locate the camera. However, I was told that they had **no direct contact with the driver and could not help me at that time**. I was simply told to submit a contact form. When you have just realised that you may have lost an expensive and important personal item on a bus that has just left, being told to fill in a form without immediate assistance is extremely frustrating.

I was travelling with my **parents, both over 50 years old**, and we also experienced a serious seating problem during the journey. **Three out of our five seats were damaged 100%**, making the journey particularly uncomfortable for my parents. They are still experiencing body pain afterwards.

The total cost of our five seats was **€379**, but BlaBlaSupport offered a **€94.98 travel voucher**, explaining that this represents 25% of the total ticket value. I have asked them to reconsider this given that three of the five seats were affected and considering the circumstances.

Regarding my camera, BlaBlaSupport has told me that the maximum compensation is **€150**. I have asked them to reconsider and to provide the official certificate of loss.

I do appreciate that BlaBlaSupport is now following up with the bus operator and lost-and-found, and I hope the camera is eventually found. However, the **initial lack of assistance, communication difficulties, and limited compensation offered afterwards** have left me very disappointed.

I am sharing my experience honestly because I expected much better support in a situation involving a valuable personal item and elderly family members. I hope BlaBlaCar takes this feedback seriously and improves its support

Excellent passengers but trying to change the pick up points proved impossible on the app.