Andy fixed my problem super quick and the game works as expected. Would recommend, just follow the instructions as mentioned in their guides and there should not be a problem. If you are stuck, you ca... See more
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Review summary
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Reviews shaping this summary
Brilliant,quick and easy ,I had help off EVA who made the whole purchasing and installing really easy ,plus the prices are fantastic
Ive bought off buy games several times now.. great games and great customer service.. so quick to answer questions.. Sam was really helpful.. thanks guys!
I had a problem with a xbox account i bought, and i started the chatbot. Then asked to talk with a human operator... It takes 2 minutes with Andy to resolve my problem, very reactive, love him ! Thank... See more
Company details
Written by the company
BuyGames.PS started as an Ebay store in 2015. Having great success and holding a consistent number of loyal customers we decided to make our own store where we could improve the quality and speed of our services. We are selling exclusively game accounts for PS and Xbox. Unlike many other sellers out there, we had always sold only new accounts and refused to sell accounts that previously belonged to other people, knowing the risk those accounts could be actually stolen or hacked. We are constantly monitoring our services and we are carefully listening to the feedback we get from our customers so we can continuously transform and improve our business. For more questions please consult the F.A.Q on our website or contact the Live Chat Support from our page.
Buy Games the SMART Way!
Instant delivery- You'll be able to Download and Play the game immediately
LIFE TIME GUARANTEE for ALL our Products
Contact info
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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signed out of account, cannot contact support
I've been signed out of the account I bought, and there is no longer an option to contact support in the corner of the website. I emailed them requesting an updated account but they have not responded. The original account credentials do not work anymore for signing in.
September 6, 2026
Unprompted review
Biggest begs on the planet never…
Biggest begs on the planet never implied it would be an account and not a key won't refund me and whole things very sketchy DO NOT BUY
September 7, 2026
Unprompted review
EDY was very quick and helpful.
September 7, 2026
Unprompted review
Very satisfied at the beginning I had…
Very satisfied at the beginning I had problems with the payment and with the access but they helped me a lot now I'm going to enjoy my new game
September 7, 2026
Unprompted review
Eva is goated
September 7, 2026
Unprompted review
Unfortunately
Unfortunately, I am not satisfied with the service. My FC 26 account was blocked, and I was offered a replacement account. However, I had already built my Ultimate Team and collected Coins on the original account, and they confirmed that my progress and Coins cannot be transferred or replaced.
The issue was therefore not really resolved. I would have expected a better solution for the progress I lost.
September 6, 2026
Unprompted review
ANDY is a excellelent supporter ^^
September 6, 2026
Unprompted review
Great customer service
Great customer service! I had an issue and got in touch with a customer support agent named Andy. He guided me through the entire process and resolved my case in under five minutes.
Thank you so much for helping me get access to my account, Andy. I really appreciate the fast and professional support!
September 6, 2026
Unprompted review
A total scam with control over you.
Just so you guys know they changed how things work. They made it that you can no longer get your own verifivation code, this made it that you no longer are able to make the account yours with your own verifivation. they made their self verification-codes webside to somthing else so people are not able to change stuff from websides and phones and only being able to log in with the console. not only that this is a scam, but also they went this low to control the accounts better.
I did have history with them and i bought a lot of games, but now they cnaged their sytem and they became this greedy company, im really disappointed.
September 6, 2026
Unprompted review
My boy from support Andy was quick and…
My boy from support Andy was quick and considerate!
September 6, 2026
Unprompted review
Code Problem
I was having trouble getting a verification code but when requesting a agent, Andy solved the situation really fast.
September 6, 2026
Unprompted review
Helpfull operator
September 6, 2026
Unprompted review
Amazing support from ANDY
Amazing support from ANDY. Everyone I contact the live agent on the site, they’re always so helpful.
Got me back into my account in 2 mins. Thanks Andy !
September 6, 2026
Unprompted review
Best service.
Best service.. quick transfer to agent... Straight and simple..
September 6, 2026
Unprompted review
Had a great experience because the…
Had a great experience because the customer service operator Sam help me restore my password for my game quickly
September 5, 2026
Unprompted review
Very bad service
Very bad service, the support is just laughing at me in the live chat after I write a complain and explain my issue
September 4, 2026
Unprompted review
Reply from Buygames.PS
Hi Vytautas, I am very sorry for the unprofessional behavior you experienced in chat. This does not represent our standard of service. Please reach out to our live support once more and ask to speak with a supervisor so we can address your original issue properly.
thought I was buying a key
thought I was buying a key - not very obvious on the page that its an account. Asked for a refund and they told me where to go. Said they were a Hong Kong based company and couldn't care less about UK law
September 4, 2026
Unprompted review
Reply from Buygames.PS
Hi Alistair, I apologize for any confusion regarding the product format. While digital account sales are final as per our terms, we want to ensure you can play your game. Please ping our live chat so an agent can walk you through the setup process step-by-step.
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