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Company details

  1. Electric Utility Manufacturer

Written by the company

Andel er Danmarks ledende energi- og fibernetkoncern. Vi er også et andelsselskab og en koncern med datterselskaber. Andel er sat i verden for at skabe værdi for vores kunder og andelshavere. Vi skaber velfærd og vækst regionalt og i samfundet med vital infrastruktur og fremtidssikrede energiløsninger.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

70 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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1.6

All reviews

(70)

13 reviews in the last 12 months

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Rated 2 out of 5 stars

a little bit of suspiscous.

May 6, 2026
Unprompted review
Andel logo

Reply from Andel

Dear Asger,
We would very much like to hear more about what you mean by that. You can read more about us at andel.dk, and you are also welcome to write directly to kommunikation@andel.dk.

Kind regards
Amalie

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Rated 1 out of 5 stars

Andel is spreading false information…

Andel is spreading false information about nuclear power.
For some reason Andel uses money on a campaign against nuclear power.
This is not acceptable and is hurting the conversion to green and stable energy.
Andel makes more money on unstable energy. They want to prevent stabile energy from nuclear energy to be build in Denmark
Stay away from all services and products from Andel.

May 6, 2025
Unprompted review
Andel logo

Reply from Andel

Hi Kåre

We are sorry that you see are campaign as false. We have made a great effort to check the facts. You're welcome to read more here about why nuclear power is not the way forward in Denmark: https://vbn.aau.dk/ws/portalfiles/portal/534311584/Fakta_om_atomkraft_V2_FINAL.pdf.

We don't claim to have all the answers - but we want to ask the right questions. And we want to do so on an informed basis with an eye for both facts, economics, the environment and Danes' attitudes towards the future energy supply.

That's why we encourage you with the campaign to "read the fine print" before concluding that nuclear power is a solution in a Danish context.

I hope you find my answer useful.
Sincerely Amalie

Rated 5 out of 5 stars

Great customer experience

Very satisfied with my customer experience. After making a mistake of overpaying the monthly invoice I had absolutely no problem retrieving it back to my account. Professional and kind consultant on the phone also helped me set-up an automatic payment to avoid human mistake in the future. Well done, thank you!

August 7, 2024
Unprompted review
Andel logo

Reply from Andel

Hi Nina

Thank you for your review.

We are happy that you had a good experience with our subsidiary Andel Energi.

You are very welcome the next time you write a review, do it on their trutpilot page so they can see it.

You can find their trustpilot page here: https://dk.trustpilot.com/review/andelenergi.dk

We wish you a good day

Sincerely, Julie

Rated 5 out of 5 stars

I have gotten very good customer…

I have gotten very good customer service from Kim in Andel, very clear and good English and very helpful service.

November 22, 2023
Unprompted review
Andel logo

Reply from Andel

Hi Zeynep

Thank you for your review.

We are happy that you had a good experience with our subsidiary Andel Energi.

You are very welcome the next time you write a review, do it on their trutpilot page so they can see it.

You can find their trustpilot page here: https://dk.trustpilot.com/review/andelenergi.dk

We wish you a good day

Sincerely, Julie

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