Angi Reviews 

6,990
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 543 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about relentless phone spam and constant calls at all hours after sharing their contact information with the company. People also experienced frustrating issues with customer support, mentioning that representatives were unhelpful, difficult to reach, and unresponsive when problems arose. Some reviewers were happy with the actual local professionals they managed to hire through the platform. Consumers noted that these specific contractors delivered prompt, polite, and reasonably priced work, successfully completing various home improvement projects. Other users mentioned that reliable workers arrived on time and finished household tasks efficiently.

What people talk about most

Service

People report ambiguous experiences with service, noting significant frustrations alongside some positive... See more

Staff

Reviewers mention ambiguous feedback about staff, with many expressing severe frustration over unprofessional... See more

Customer service

Customers had negative experiences with customer service, reporting that support staff provided no real help... See more

Price

Clients share negative opinions on price, reporting frustration with unexpected charges and high costs. For... See more

Customer communications

Users describe negative interactions with contact, reporting persistent and unwanted calls from sales teams... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We contacted Angis list and selected THREE people to submit quotes based on their reviews. Over the next 5 days we received at LEAST 18 DIFFERENT VENDOR CALLS. Many from companies that have negative... See more

Company replied

Rated 2 out of 5 stars

Generally, Angi provides good referrals, that is, good contractors, when they send those that apply to my project (as they call it). But too often they send referrals irrelevant to my needs, such as... See more

Company replied

Rated 2 out of 5 stars

I decided to give Angie's List a try for getting a house painter. They gave my name to five different painters and most of them got in touch with me right away. I was happy with the painter I chose. T... See more

Company replied

Rated 2 out of 5 stars

I had a contractor back out due to workload, so I turned to Angi's list. The plus: After checking the boxes for 5 options, I was contacted immediately by a contractor, met with him the next day... See more

Company replied


Company details

  1. Home Services

Written by the company

Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.


Contact info

2.2

Poor

TrustScore 2 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(6,990)

507 reviews in the last 12 months

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Rated 1 out of 5 stars

Angi.com got bad reputation

Thorough Angi.com application for project of demolition and installation new baseboard, we were looking for a professional ,they’re provided our phone number to a carpenter, who contacted us to set up estimate ,which was done in the same day . Carpenter came , gave us estimate of $1600 and asked 50% deposit , it was on July 18th 2026. July 26,2026 we asked carpenter to start the job, he stated that he is not able to come and asked us to hire someone else to do demolition ,after all money we gave him as deposit. My husband offered him that if not able to come ,return our money and quit. Next day carpenter said ,sign my agreement to receive your partially deposit money and $300 to leave him as traveling ,gas , material fee.We asked carpenter for a proof of purchase , he didn’t provide one. He never came for a job,did not do any job for us and kept our money for him himself. His estimate paper didn’t showed any required fee at all. Angi. Com didn’t helped to recover our $ 300.00. That’s is robbery to me. They supposed to be removing this kind of contractor or compensate loss to the customer. What kind of policy they have?Promote us a thief?
From now on we never going to use Angi. Com site ever. We do not trust them anymore!

July 27, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Irina, thank you for your feedback, and we apologize for any frustration or inconvenience this may have caused. Please send your contact information to homeowner@angi.com so that we can locate your account and follow up with you. Best, Estefany AngiSupport.

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Rated 1 out of 5 stars

Angi's list sent contractors to my home…

Angi's list sent contractors to my home who were forced to stop their work due to not having permits. The contractor never returned leaving me with a demolished sidewalk and basement staircase. The only resolution they offer is to send me a settlement check, after I told them Im on SSI and have income limitations. What they are asking me to do is unlawful and Im not risking my income to do that. They refuse to pay the contractors themselves.

April 3, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Karen,

Thank you for your review. We apologize if the app was not more helpful for your project needs. Please contact our Customer Care team at 888-811-2644 or send us an email at homeowner@angi.com, and we'd be more than happy to address any specific questions or concerns you might have.

Rated 3 out of 5 stars

I hired somebody off of Angi’s list the…

I hired somebody off of Angi’s list the person completed the job. I left them a review and Angie’s list hasn’t stopped calling me about it and I don’t know why I’ve asked him to stop numerous times. I will not use Angie’s list again if they’re gonna keep harassing me.

July 31, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Denise, we apologize for any unwanted communication you've received. Please send your contact information to homeowner@angi.com, and we’d be happy to unsubscribe your email and place you on our Do Not Call list. You can also give us a call at 888-811-2644. Best, Klaidy CX Team

Rated 1 out of 5 stars

They trick you into a year long…

They trick you into a year long subscription without mentioning it. Terrible customer service and terrible leads. SCAM!

July 30, 2026
Unprompted review
Angi logo

Reply from Angi

Hi there Austin,

We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please contact us at 888-819-2644 so that we can learn more about your specific situation and address your concerns.

Rated 1 out of 5 stars

Never really had a "professional" scheduled for my project.

When originally contacted Angie, given an immediate response and a scheduled date 2 days in future. Led to believe "professional hired had to cancel due to emergency," and rescheduled to a date another two days in future. On that date, Angie asked to postpone appointment for further 3 days as "they had trouble" with getting a professional! They neglected to confirm or deny they never had a "professional" scheduled at any point in time. Blatant liars! Will never contact Angiescam in the future.

July 16, 2026
Unprompted review
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Reply from Angi

Hi William,

Thank you for sharing your feedback

We’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to us by phone at (855) 975‑7133 or by email at support@book.angi.com, and our team will be glad to assist further.

We're here to assist you

Best,
Klaidy CX Team

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Rated 1 out of 5 stars

Several reschedules to put a table…

Several reschedules to put a table together and on the day and time they were supposed to show up (2 days late) they canceled at the time they were supposed to show up. I had been waiting and had canceled my plans for the day. Now I’m stuck with huge boxes and no way to put the table together.

July 31, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Cara, we want to apologize for the
challenges you have experienced with getting your booking completed. Please send your contact information to homeowner@angi.com so that we can locate your account and follow up with you. Best, Ammi AngiSupport.

Rated 1 out of 5 stars

They sent somebody else to my house who…

They sent somebody else to my house who was not a license contractor , look like a thug , no license nothing and lied and said he was the worker who they had come .

July 30, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Tameka,

Thank you for bringing this to our attention.

We are very sorry to hear that your experience has been anything but positive. We’d welcome the opportunity to discuss this further. If you’d like, please reach out to our Customer Care team at 888-811-2644.

Best,
Klaidy CX Team

Rated 5 out of 5 stars

Ambush Pest Control

Ambush Pest Control. Mike was excellent. Knowledgeable, caring and gave me a yellow jacket trap for free! No charge for coming out either. I got a great education on bees too. Thanks Mike. Use this company!

July 30, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Christine,

Thanks so much for sharing with us your positive experience with this pro!

We are pleased to hear that Ambush Pest Control did such a great job. Be sure to also share your feedback with him directly on his Angi profile.

We're here to help

Best,
Klaidy CX Team

Rated 1 out of 5 stars

Could not find a pro in my area waited…

Could not find a pro in my area waited 24 hours then canceled. Cannot get a refund no option for a refund. I purchased through Walmart to install a window unit upstairs. Do not purchase.

July 23, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Sandie,

We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at support@book.angi.com with your contact info so that we can locate your account and follow up.

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Rated 5 out of 5 stars

I only have good things to say about 55…

I only have good things to say about 55 Towing’s ‘Excellent Service’. Their driver Ron, was professional, prompt and courteous. Towed my car 70 miles, texted me when the car was dropped off and sent photos of the car at the drop off point. Also, their price is very reasonable, compared to other tow companies.
I Highly recommend 55 Towing.

July 23, 2026
Unprompted review
Angi logo

Reply from Angi

Hi there,

Thanks for the great feedback! We are happy to hear that you had such a positive experience with this professional. Be sure to leave a review if you haven't already, either through the app or by calling us at 866-986-5478.

Rated 1 out of 5 stars

Wish I could put 0 stars

Wish I could put 0 stars. Super unprofessional. I had a Wayfair furniture assembly booked for 3 weeks for 1 pm today. The "pro" called me at 10:15am to tell me he was 10 mins away. I told him our apt was at 1pm so please come then as I was not home. Then he waited until 12:30pm to cancel our appointment. When I spoke to customer service they wanted to give me a new date, but I decided to cancel the service altogether and get a refund. Otherwise there was no financial compensation for him wasting my time today and I do not trust their service or the professionalism of their employees. There should be some sort of compensation for that. All they could promise was to not have the same "pro" to come back again - that would be horribly awkward. "Pros" should not be allowed to call 3 hours in advance and say they are 10 minutes away.

July 29, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Meg, we are sorry for the challenges you have experienced with getting your booking
completed. We’d welcome the opportunity to discuss this further so we can assist you accordingly. If you’d like, please reach out to our Customer Care team at 888-811-2644.

Best, Ammi AngiSupport.

Rated 1 out of 5 stars

Well after a few more weeks with Angi…

Well after a few more weeks with Angi we are still disappointed with them as contractors. We finally got to talk to the person that was supposed to be over us if we needed any help. All he could tell us was still a lot of lies and even said he didn’t know who he worked for. I asked to get my money back we paid them which was 420.00 and was told that we signed a 12 month contract with them which we didn’t. He finally gave us a credit for 350.000 for the next month and said we still owed them 70.00 for the next month and we paid 35 for a lead in our area and they wouldn’t return that so we got one job from them for 455.00 and everything else was fake leads or out of our area. I finally got him to give us the 350.00 credit which went to the next month he would not give the money back to us and then I got a call from customer care which is a joke to because he said that he would give us the 420.00 credit after the first guy said they couldn’t do that but he did and said that he would start sending us leads again and that was last week and we have only gotten 3 leads so far and none of them has been good leads. So I would not recommend Angi to any contractor they will take your money and tell you that you signed a contract when you didn’t and then they will tell you that you owe them more money.

July 23, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Junior

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Rated 5 out of 5 stars

My review of the landscaper hired through Angi

Where I can leave a praise for a landscaper I hired to install the rock bed along the back wall of my house. Nicolas from Nick and Bros LLC did a superb job. He was quick and careful to listen to my wishes. The job was accomplished in 3 hours including necessary trip to the garden store for more rock material and edging. The project was finished in 2,5 hours at a reasonable cost. Nick is very pleasant person and very careful to leave the place clean after finishing the job.

July 26, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Marlena,

Thanks so much for sharing your feedback about this pro!

We are so pleased to hear that Nick and Bros LLC did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.

Enjoy the rest of your day

Best,
Klaidy CX Team

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Rated 1 out of 5 stars

SCAM, Frustration, NOT RECOMENDED, CAUTION

My experience with Angi/HomeAdvisor has been extremely disappointing and frustrating.

I created an account and canceled it the SAME DAY. Despite canceling immediately, I was charged $980. It has now been THREE MONTHS, and I still have not received my refund.

What makes this situation even worse is that instead of returning the $980 they owe me, I received a “FINAL NOTICE” claiming that I owe them an additional $1,000 and threatening collections, additional fees, litigation fees, and possible negative credit reporting.

For three months, I have been waiting for my refund, and this issue still has not been properly resolved. Now I am being threatened with collections over another $1,000 balance that I dispute.

From my experience, the billing and cancellation process has been completely unacceptable.

Based on my experience, I would NOT recommend Angi/HomeAdvisor to other contractors. I signed up expecting a service that would help grow my business. Instead, three months after canceling the same day I opened the account, I am still waiting for my $980 refund while being threatened with collections for another $1,000.

July 27, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Wal,

We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.

Rated 1 out of 5 stars

Never Again

I have been an Angi member for many years. But I have canceled my annual membership after being charged $163 for someone -- not a locksmith -- to replace three gate locks. I also paid the worker $100 for replacement locks.

The work was done to my satisfaction, but the $163 fee was not acceptable.

I have hired others through Angi and was never charged. I paid the company that did the work directly.

I will not use Angi again.

July 24, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Ann,

Thank you for your feedback

We appreciate your feedback and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at homeowner@angi.com.

We're here to help

Best,
Klaidy CX Team

Rated 1 out of 5 stars

Over charging for leads big time

Over charging for leads big time. They want 25-40% of the total cost of a pressure washing job. They also charge for crap leads and give you no control over what leads you’re receiving.

July 23, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Travis,

Thank you for your feedback

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We're here to help

Best,
Klaidy from Angi

Rated 5 out of 5 stars

ASM Home Improvement is Excellent

I want to commend Anthony of ASM Home Improvements…it was one of the best experiences with a home service company ever. We contacted Anthony for a price to knock down and construct new deck with one side open and a platform (for my little 5’ pool)…he was reasonable, did excellent work and he has three hard working and dependable workers led by Jose who also was a pleasure to work with..They completed the job in 4 days and I miss them already..

July 24, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Jeanne,

Thanks so much for sharing your feedback about this pro!

We are so pleased to hear that ASM Home Improvements did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.

Enjoy the rest of your day

Best,
Klaidy CX Team

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Rated 1 out of 5 stars

Terrible company

This company is so shady. They would send leads that were fake and charge for it. There supposed service lead to little if any actual business. If you dispute it they are a joke to deal with. I would steer far away from this company.

July 20, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Bill, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns. Best, Klaidy from Angi

Rated 1 out of 5 stars

Angi's is a headache.

Angi's is nothing more than an advertising website that captures your information and begins an avalanche of unwanted e-mails and text messages that takes over a week to remove.

I had never tried the site in 30 years, but decided to after moving to a remote region of the U.S. It offered nothing. Just spam and one, unknown contractor from eight states away that responded once and never heard from again.

Just stay away and save yourself a lot of time and headaches. I tried it out of curiosity, but then I remembered that 'curiosity killed the cat.' It definitely didn't do me any good either.

May 30, 2026
Unprompted review
Angi logo

Reply from Angi

Hi John,

We apologize for any unwanted communication you've received. You can opt out of emails by unsubscribing at the bottom of the email you received, or by turning off emails through the app. Simply click the "More" option at the bottom of the screen, then select "Messaging Notifications" to turn off the text and/or email options.

Rated 1 out of 5 stars

These people contacted me almost every…

These people contacted me almost every day trying to convince me to join their platform. They promised me the best conditions and claimed that I would be very busy because there were many tile-related projects and requests in my area.

Eventually, I had some free time and decided to give it a try. I paid $285 for an annual subscription. After that, they started charging me an additional $100–$130 for each lead they sent me.

The problem was that these leads turned out to be completely useless. Some people never responded at all. Some said they were interested by mistake, even though they had no plans to do any tile renovation. Others were only trying to get a price estimate, knowing that the same request would be sent to 4–5 other contractors at the same time, and Angi would charge each contractor immediately.

By the end of one week, they charged me an additional $235 for these so-called leads. I even drove to some customers’ homes, spent my time providing estimates, and offered prices about 40% lower than my normal rates, but they showed little to no real interest.

After many conversations with their top managers, I came to the conclusion that this company is struggling and is trying to bring in as many contractors as possible by making unrealistic promises. They refused to provide any refunds and their communication with me was very disappointing and unprofessional.

I do not recommend this platform to anyone. It was a complete waste of my time, money, and energy. This has been one of my worst experiences dealing with a major company in the United States.

July 23, 2026
Unprompted review
Angi logo

Reply from Angi

Hi Vitalii,

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

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