Taskrabbit US Reviews 

58,668
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,089 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being competent, professional, and pleasant, often going beyond expectations. People found the service to be efficient, reliable, and easy to use, making the process of finding and hiring Taskers straightforward and smooth. Many reviewers were happy with the quality of the work performed, noting Taskers were skilled and delivered excellent results. However, some customers also noted concerns regarding pricing, mentioning high hourly rates and unexpected fees. A few other people also felt that the platform sometimes had issues with Tasker availability, cancellations, or poor work quality, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, punctuality,... See more

Service

Users describe positive interactions with service, highlighting that many taskers are punctual, respectful,... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of finding and selecting Taskers... See more

Price

People report negative experiences with price, often citing high and unexpected fees. Customers mention... See more

Product

Customers had ambiguous experiences with product installations and assembly. Some reviewers were pleased,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Tasker was terrific (once I was finally able to get in touch with him). Unfortunately, it was almost impossible to reach him just to move the appointment back one hour and I was on the verge of... See more

Rated 4 out of 5 stars

The Tasker was very competent and did great work. Easy process to hire and schedule. But when I went back to re-hire the tasker 3 days later, he was no longer available. I couldn't get an explanation... See more

Rated 4 out of 5 stars

Updated: I woke this morning w every penny deposited by Stripe from Taskrabbit. Not 5 stars because I gave a day up for this issue. 7/16 Taskrabbit has not paid me for six months over $2k I have... See more

Company replied

Rated 5 out of 5 stars

repersentative kept in touch prior to arrival to let me know he was on his way. Removed shoes before entering and was very professional and pleasant. Did a great job hanging all my pictures.


Company details

  1. #2 of 2 best companies in Flat Pack Assembly
  2. #6 of 9 best companies in House Cleaning Service
  3. #12 of 23 best companies in Moving Company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

59K reviews

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4.2

All reviews

(58,668)

12,758 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Two hour minimum is crazy.

The minimum time requirement of two hours is excessive. I am astonished that the tasks I required assistance with, which took less than an hour on both days, each resulted in a charge exceeding $140.

July 18, 2026
Rated 4 out of 5 stars

Helpful

Serviceand professional skill level of the tasker. Background checks made me feel safe.

July 18, 2026
Rated 3 out of 5 stars

Couldn't tip

I tried over the course of a day to tip my Tasker but I kept getting an error page. It allowed me to rate them but not leave a tip.

July 18, 2026
Rated 5 out of 5 stars

TaskRabbit is A+++

The Tasker was knowledgeable and friendly. I was so pleased to have the help from taskrabbit. The price was fare and I felt grateful for the availability to schedule at a time that worked for me.

July 18, 2026
Rated 5 out of 5 stars

5 stars!!

So easy to book, and my TaskRabbit guy was so friendly and communicative! He did an excellent job assembling my furniture and even disposed of the packing when he was finished. 100% would use this service again.

July 16, 2026
Rated 5 out of 5 stars

Great cleaning and sweet personality

Maria was wonderful, she did a great job, and she was able to even stay longer than we anticipated to finish the cleaning, which was very appreciated. She went above and beyond, for example, she noticed my sponges were old and left us with a nice new one. Such a sweet personality as well :)

July 16, 2026
Rated 5 out of 5 stars

Our tasker was professional

Our tasker was professional, efficient, and very competent. In fact, we have booked another task with him. However, when I tried to use my desktop computer to review and tip him, I got an error message repeatedly. I sent a note stating this and that I wanted to tip him, but couldn’t, and I never got a response. I saved the error message on my desktop.

July 18, 2026
Rated 5 out of 5 stars

The first person I booked with canceled…

The first person I booked with canceled the appointment. TR suggested Duke. I didn’t realize the original day I requested changed and when he noticed he made sure to check his schedule to accommodate me. I really needed my ac unit put in for health reasons and was stressed that I would have to wait longer but he came through for me.Duke was great and very professional! I will definitely be rebooking with him! Responds fast.

July 18, 2026

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