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onlineclinic.co.uk Reviews 

6,301
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 3,062 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and easy ordering process, highlighting swift service and excellent communication. Many appreciate fast and reliable delivery, often noting on-time arrival, sometimes next day, with well-packaged items, contributing to a positive overall user experience. However, some customers noted concerns regarding product integrity upon delivery, with several experiencing melted ice packs or warm products, raising questions about proper storage. A few also mentioned packages left in direct sunlight or at incorrect addresses, and some reported receiving orders with missing components like needles or syringe heads.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery,... See more

Service

People report positive experiences with service, often highlighting its professionalism, helpfulness, and... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers expressing satisfaction... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering system and prompt... See more

User experience

Customers had positive experiences with the user experience, often highlighting the straightforward and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more

Rated 5 out of 5 stars

Have not yet started Mounjaro as have to wait 7 days after stopping Orlistat. I agree with the doctor who reviewed my questionnaire that should be able to get this on NHS, but my complex conditions do... See more

Rated 5 out of 5 stars

First day, very nervous but instructions are clear and precise. Suggest you get a small box and get together cotton wool(if you spot blood, micropore, antiseptic wipes and small scissors (to cut tap... See more

Rated 5 out of 5 stars

Excellent service, delivery within 2 days, emails get answered quickly great company to be with. I rang once with a query and was sorted in minutes so also very helpful doing a great job OLC 👏

Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,301)

3,011 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service! I contacted the clinic to ask if my medication could be delivered earlier because I was going on holiday, and they were very understanding and accommodating. They changed my delivery date without any hassle, and everything arrived on time. I'm very grateful for their quick response and excellent customer service. Highly recommend!

July 22, 2026
Rated 5 out of 5 stars

Good price, good communication.

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare needles. I work in a health centre so have access to alcohol wipes but some people might not. Otherwise, this is cost efficient and easy to communicate with. I think this clinic deserves the good ratings based on my (2 month) experience so far.

July 20, 2026
Rated 5 out of 5 stars

Excellent

Excellent service. Ordered medication online & delivered the next day well packaged. Have used before & will use again

July 20, 2026

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