Okuracookware Reviews 

Just got my Okura cookware, and I’m already loving it! I love that it fits into my healthy lifestyle and makes cooking feel easier. It heats evenly, feels high quality, and the design is beautiful. I’m excited to keep using it and creating more meals with it!

Yesterday I finally received my 12 inches pan after more than 2 weeks of waiting. Well packaged and easy installation. Try pan fry some pork last night, results not as good as I expected-nonstick. After reviewed some of the other comments and replies. I will try to use medium heat tonight and see .

It wasn't the best, although they get back to you quickly when you contact them. Where I feel they failed is they send the instructions etc. for using the pan in an email, never saw it. I let them know that the instructions should always be in the package with the pan. So without the instructions, I have damaged the pan. Would not refund or replace the pan as it was my fault for not seasoning the pan prior to use.

Took a l9ng time to get the purchase. Worth the wait. My husband is our chef. The first item we made was a seared flank steak. The pan did a nice job. We seared on med high with excellent results. We did have to soak the pan, but the fond came off without steel wool. We did have to be slightly more aggressive than a plastic scrubber but the finish still looks fantastic.

So far the pan has preformed as indicated now I hope it will last. So far I’m happy with the pan.

I was very happy with the ordering process and I received the product ( 10” pan ) in a very timely response. So far so good, I bought the pan for cooking meat and it’s really good. No cleaning issues and can’t see anything changing. 😋

Received the ordered pans about the time when they were expected. After opening the packaging, I used one of the pans immediately to test claims. The non-stick claim worked for a seared steak, although found some challenges when cooking pork schnitzels in the pan, making cleanup more of an issue than expected. Overall, looks are fine and quality of the pans is as anticipated. What I really liked was its heat conductivity and how well it performed on an induction cooktop.

I bought the smallest pan to try and thankfully didn't buy the whole set as it was completely useless. Everything sticks. You have to pay for returns, including taxes which, to China, is about 50% of the cost of the pan and then you will only get a refund if they approve it. If I had known they were a Chinese company I would not have bought it as I have had no joy returning anything to China so I am trying to get a refund through PayPal.
DO NOT BUY FROM THIS SCAM COMPANY, THEY ARE A CHINESE COMPANY MASQUERADING AS A US COMPANY WITH A NO RETURNS POLICY.

My pan was received well. It was well packaged and very appealing to the eye. Have used it only once but am very happy with the results.

I love the two pans I bought and received. But it has been so hot that I have not done a lot of cooking. I love the construction and how they ensure non stick.

Return policy is ridiculous, you cant Return if used and it basically sucks. Do not buy, it sticks and it is false advertising.

The pans are sturdy and well made! I can’t wait to use them more! Shipping wasn’t too long considering they came from another country. Stoked!!

It took a while to receive but the pan works wonderfully! No stick, even cooking and easy cleanup! Best that I have ever used!

The pans are fantastic. They are everything that was advertised.

Absolutely the worst customer service experience
Still have not received my order
Many attempts with customer service to no avail
Please do not order
Filling a fraud complaint with my credit card company
Seems like the only way to get any real assistance

Well made pans that live up to the hype. I have places 5 orders and all orders have come in about 12-14 days.

Fantastic customer service, kept me updated on delivery timeline excellent quality of product, well wrapped

Product looks good, I just thought they could be bigger than the picture.

These pans are the best I e ever used. The clean up is a breeze , no sticking of food , very lightweight pans, I have 2 of these now hoping to complete the set soon .

The first time I used the pan, I fried 1 egg and where the egg had no butter, it stuck. It did not stick where butter was. Second use was to fry some wings and there was no sticking at all. I had done recommended pre-wash/dry.