I have been very pleased with the designs & fabrics offered by OGL. Pricing is very fair as well. However, I recently ran into a snag with respect to sizing which required me to return 3-tops. I recen... See more
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As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.
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I have had an excellent experience with OGLmove. My first order was great. It fit perfectly and the material was super comfortable and of nice quality. I ordered a second time and one of the items I ordered was too small. I was worried about returning but it went very smoothly
Reply from Oglmove
Customer service was quick to address my concern, and offered fair options to solve it. I trust OGL to offer quality clothing, and they have never disappointed.
Reply from Oglmove
I really love the quality and style of OGL and I could not be happier with my experience.
I recently had an exchange, and the process was seamless and quick.
Great customer service and fast delivery
Reply from Oglmove
Beautiful quality, stylish clothing that is offers unique comfort with built in bras. Customer service is incomparable to any other online clothing line. Returns and exchanges are easy and rewards for customer loyalty is amazing. So happy to have this clothing line! I have ordered multiple items and will continue!!
Reply from Oglmove
First of all the shipping took a long time more than they had disclosed on the website. I ordered a dress that was two pieces and both pieces arrived separately, which was annoying. The material was really cheap and so I decided to return it and it takes forever for them to agree to the return which they finally did and they don’t return your money unless you provide a tracking number and if you don’t get the number to them, they won’t return your money even though it was sent and they have the package returned. Complete hassle would not recommend.
Reply from Oglmove
Bonnie was truly helpful.
After my exchange request became delayed, Bonnie stepped in and made sure everything was taken care of. She was responsive, professional, and followed through until the issue was resolved.
While the process took longer than I had hoped, I really appreciated Bonnie's willingness to help and her commitment to making things right. Good customer service can make all the difference, and she did exactly that.
Thank you, Bonnie, for your assistance and for ensuring my exchange was completed. It was truly appreciated.
Reply from Oglmove
Excellent customer service. I had to exchange a pair of pants and they handled it very quickly and efficiently.
Reply from Oglmove
High quality clothes and good customer service. Each time I have questions or an issues the company has been diligent to work with me to resolve the issue. Seems to be a great company.
Reply from Oglmove
Their customer service is great! Thanks Bonnie to help me with the issues in my order! I highly recommend this brand!
Reply from Oglmove
I’m a big fan of OGL for while now, and their quality always impresses me. They also have one of the best customer service. 💗💗💗
Reply from Oglmove
I discovered The OGL brand on Instagram. Often, I take what I see on social media with a grain of salt, but the clothing looks so lovely and the built in bras sold me! I had to give it a try. I'm so happy I did. It has now become my favorite line of clothing. The items are comfortable and beautiful. One of the items I purchased ran a little small. The company is very generous and accommodating with their return policy. This is another reason I will continue to support this company.
Reply from Oglmove
New customer here and I can’t say enough good about my experience with OGL customer service! I had ordered a couple dresses in two sizes to ensure fit and after finding one that I loved, I wanted to return the others. Customer service was prompt, offered me a couple options for exchanging or returning the items and assisted in picking out more items after I decided to exchange. I only had to cover the cost of shipping and was told to keep the items I had initially ordered that were no longer needed. Absolute fabulous customer service! Will definitely be a return shopper! 5 ⭐️ service
Reply from Oglmove
I placed a large order before my cruise and was delighted when OGL expedited some of the pieces to ensure the perfect fit. Yvonne, my stellar representative, went above and beyond to make sure I received the rest of my order on time for my vacation. Every item fit flawlessly on my imperfect body, and the website was incredibly helpful if you're confused about sizing—like I was. The quality is truly wonderful. I appreciated the personal touch and extra effort from the OGL team. Thanks again, Yvonne, for your thoughtful suggestions and assistance!
Reply from Oglmove
I always enjoy wearing OGL's clothes. But their customer service is even better. I ordered a set but the pants were too tight and I was able to get a larger size exchange super easily! The whole fit looks super cute too. Thank you.
Reply from Oglmove
The Support Team is exceptional. During my first order (which was a fairly large order), OGL offered to send a portion of the order through Express Shipping so I can try the fit and quality of the items before committing to the rest. I received the first package and the team reached out to see how I felt about the fit. I informed them a few pieces were too large. After confirming or requesting a size change for the rest of the order, they kindly and quickly accommodated the exchange, then sent out the second package.
Once I received my full order, I had a few pieces from the first package that didnt fit right. When I submitted a Exchange ticket, OGL offered to let me keep the items and sent me the correct sizes I needed (for a small shipping fee).
I cant express how much I love the style, quality, and fit of every piece I ordered. The service of the Customer Support team is beyond any expectations. It truly feels like the company cares for their quality, their commitment, and their customers.
I will definitely be a long time customer (and I hope to convert family and friends to followers of this brand, too).
Reply from Oglmove
Amazing clothes, OGL has become my favorite and only brand. Kind, understanding and very efficient customer service from OGL's team as well. Love it all ❤️
Reply from Oglmove
I had made a previous purchase & loved it, my second one...not so much . The company responded quickly and went above and beyond to make things right!
Fantastic customer service
Reply from Oglmove
I love their clothing but their customer service is even better. The quality of their clothing is top notch and beautiful. I am a customer for life!
Reply from Oglmove
I've been seeing ads for OGL and positive reviews. I finally invested in a few items and I absolutely love them! The sewn in bra pads are fantastic- it will save me so much time. The items are beautiful and very comfortable. I also had to do an exchange and it went extremely well! I'll be a loyal customer from now on!
Reply from Oglmove
The absolute worst customer return service I have ever experienced online. They can keep their sustainable clothing there are many many other companies that sell this type of clothing and fabric. Will never purchase from them again. If I could give them a rating number it would be negative 0
Reply from Oglmove
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