I have been very pleased with the designs & fabrics offered by OGL. Pricing is very fair as well. However, I recently ran into a snag with respect to sizing which required me to return 3-tops. I recen... See more
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As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.
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Excellent customer service and quality clothing. I ordered several pants and shirts and all very cute and comfortable . I had to exchange one pants for a different size and the process was seamless
Reply from Oglmove
I love all the clothes at Oglmove and now 80% of my wardrobe is OGL! The garments are beautifully and sustainably crafted and stylish. Their exchange policy is very generous and easy to deal with. The customer service is excellent.
Reply from Oglmove
Love, love, love the OGL brand! I think ive already purchased half of their product line with todays delivery of the white midi skirt,
white open back brami dress, navy shoulder adjustable midi brami dress and a light blue brami tank top! The Brami tops and dresses are perfect for summer, wether on vacation or at the office with their built in bra! These dresses can be dressed up or down depending on the occassion. I consistently received complemets on every dress I have worn and directed several colleagues to the Oglmove web site to make purchases of their own. The quality fabric, style and comfort of each piece is unmatched as is their exceptional team of customer service representatives! I highly recommend OGL.
Reply from Oglmove
I purchased 2 dresses from OGL Move and they just were not for me. I contacted customer service, and to my surprise, they refunded the entire order and waived shipping. The customer service was incredibly fast and thoughtful. I will buy again from this company!
Reply from Oglmove
Their return policy is different, given that it would be very expensive to ship items back for refund-- instead they offer an exchange for a small fee, and you can keep or dispose of the original item. I liked some of their items a lot, some not so much. The dress I purchased ran small (was tight in the sleeves); the blouse I ordered in the same size fit really well.
Reply from Oglmove
I have purchased from OGL before and love the quality of the clothes and the fact it is a B corp. Though the shipping can take a little bit longer than some companies, it is well worth the wait. I have had a fantastic experience with customer service. My last purchase came with one item that did not suit me. Ava responded to me immediately and made the exchange process beyond easy and generous.
Reply from Oglmove
Clothes are very cute. A couple of items in my first order didn't fit well but OGL's customer support was very responsive and quickly helped me exchange them.
Reply from Oglmove
Rachel is highly efficient and very professional, she does the best for the company and considers the connivence of customers as well.
Reply from Oglmove
This is the first time I have shopped with OGL and I couldn’t be more impressed. The quality and craftsmanship of the articles is outstanding. OGL makes exchanges, returns or replacement incredibly easy. I needed to return an item and Yara was very quick to respond to my emails and quickly and effectively provided me with fantastic options. Love, love, love OGL💗Highly recommend.
Reply from Oglmove
I am very surprised by all these reviews relaying a positive customer service experience. I had ordered two tops. I loved one top, but the other was just not flattering on me. When I tried to return the top, I found out the company is in Hong Kong and doesn’t want to accept returns. They offered me a $25 gift card on a future purchase, but I would be risking purchasing another item that doesn’t work. The clothing was very nice, but ordering clothes I can’t return is too risky.
Reply from Oglmove
I needed to return a darling dress that didn’t fit me and my email to request the return was answered timely and the process was made super simple. I ended up exchanging for another piece that goes with a gorgeous skirt previously purchased from OGL. Their customer service is as good as their product!
Reply from Oglmove
I bought 2 bra-in tops. One fit great and one had to be returned due to a fit issue. I was able to connect with a lovely lady at customer service, Bonnie who expedited my refund for the returned item. I love their clothing and the black racerback tank I got. Both items were excellent quality. I will be ordering more in the future.
Reply from Oglmove
I appreciate that Bonnie’s customer service. She is very responsive and reasonable when the clothing does not look flawlessly on me because of my belly fat.
Reply from Oglmove
Good quality products I also found my favorite pants super comfortable and flattering.
Reply from Oglmove
I am happy with the tops I bought. The customer service is excellent and I was able to exchange an item with great ease.
Reply from Oglmove
I believe all these positive reviews are NOT from verified buyers. The clothing is so poor quality -- fabric is thin, itchy. Stitching is off. Claim there is cotton but no cotton in one of the shirts. Took three weeks to deliver. On other sites, reviewers say the return process is atrocious. One has to return to China. Sustainable practices should be centered around using natural fibers not synthetic. I waste my money and will just throw out the three items I bought because they are so poorly made.
The promised refund is odd. I purchased three items and they are only refunding for two. It is reported that I received a discount for two of the items, which I did not. Also, I paid for worry-free shipping protection -- it took three weeks to receive the items and they are not refunding that.
The customer service agent has been very pleasant and did promise a full refund for all three items. I will be happy to amend my review once I receive my refund.
Reply from Oglmove
Im new to this brand and am very skeptical of purchasing anything on line specially clothes . But when I received the skirt I ordered was blown away with the quality and the very nice fabric. But unfortunately the waist was too tight! I contacted customer service and again was blown away with how quickly they handled my problem, another one is on its way. I will be purchasing again love there style and price range very affordable! Great company 👍
Reply from Oglmove
I was really so shocked about the beautiful buttery feel of the clothes from this site! And when I had to exchange due to sizing, their commitment to the environment, meant that I was able to keep the original clothes and give them to friends while also getting exchanged with new clothes in my correct size! Really love the thoughtful Customer Service and the brands overall commitment!
Reply from Oglmove
The quality is nice for a reasonable price and the return/exchange process is really good! Highly recommend!
Reply from Oglmove
I’ve ordered from OGL 3 separate times and I’ve been happy each time with my experience. One of the shirts didn’t fit me, and they were very responsive when I inquired about the process. I could pay return shipping for a refund, or I could have an item shipped to me for an exchange. I chose the latter and it was nice talking to a real person to get it sorted out.
Reply from Oglmove
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