Notarize Reviews 

24,981
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick, highly convenient online process and the exceptionally friendly, professional staff who guide them seamlessly through every single step of the procedure. Many people note how remarkably easy it is to complete urgent notarizations right from their mobile devices without ever needing to leave home. However, some reviewers were not happy with document acceptance, mentioning that their completed forms were ultimately rejected by external institutions and customer support refused to issue refunds. A few other people also felt that the platform is a bit pricey for such a short digital procedure.

What people talk about most

Service

People report positive experiences with service, highlighting that the online notary process is extremely... See more

User experience

Clients share positive opinions on user experience, highlighting that the website is simple to use with clear... See more

Staff

Customers had positive experiences with staff, frequently describing the notaries as efficient, thorough, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the service affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time user. Notary,Ms. Campbell, thorough, professional and helpful. Thanks much for your help. Website simple to use. Clear and cogent progression. Will use this service again.

Rated 5 out of 5 stars

I believe my notary’s name is Shelby/Shelley & she is out of TX. She made the process pleasant & quick. She was very personable & had great customer service. I was dealing with a stressful situation a... See more

Rated 5 out of 5 stars

Very quick, friendly and informative. Answered all my questions. Only took me one attempt to verify my identity where trying it through FedEx took multiple attempts and never was successful. Glad I di... See more

Rated 5 out of 5 stars

After trying to find a Notary on fiverr for over one week, I stumbled upon this website. My documents were notarized within 10 minutes. My Notary was a lovely gentleman from Bangladesh, very engaging,... See more


Company details

  1. Software Company
  2. also in
  3. Legal Services
  4. Notary Public

Written by the company

Notarize, the first online notary public service, allows anyone to legally notarize a document from their phone or computer 24 hours per day, 7 days per week. Notarize is valid nationwide and connects customers with licensed online notaries by live video call. Simply create an account or download the app, prove your identity, fill out your document, and sign before a live agent to have it notarized instantly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(24,981)

1,716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Could not access the attached pdf…

I could not access the attached pdf access trail via mobile device. The notarization is not useful to me if I cannot access it. That document needs to be sent separately via email to each person who uses your service.

October 28, 2026
Rated 5 out of 5 stars

First time user

First time user. Made a easy-to-use website and the Notary was very helpful and her guidance was awesome even though she was working late and not feeling well.

October 30, 2026
Rated 5 out of 5 stars

Day Saving fast!

Quick, efficient, and easy to understand.
It turned a day that would have been an ordeal (drive around, print documents, find a notary, scan documents etc) in a 2-minute affair with a videocall.

November 3, 2026
Rated 5 out of 5 stars

Very easy

Very easy. Barbara was very helpful and knowledgeable. The process was so convenient. Thank you.

November 2, 2026
Rated 5 out of 5 stars

Excellent

Excellent, smooth service! I’m so grateful to not have had to leave the house because it would have been impossible to due to massive flooding in my area. Thank you so much!

November 2, 2026
Rated 5 out of 5 stars

Very easy to do!

Very easy to do! I did not have to wait at all and once I was connected, the gentleman walked me through how to get my document printed.

October 31, 2026
Rated 5 out of 5 stars

Simple

Simple, easy and painless! I didnt have to go find a physical notary during business hours.

November 1, 2026

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