Proof Reviews 

3,966
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,725 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how fast, incredibly convenient, and easy it is to get important documents notarized online at any time of day or night. People really appreciate the professional, patient, and friendly staff who gladly guide users smoothly through every single step of the process. Some reviewers were not happy with technical difficulties, mentioning that trying to take photos, downloading files, or navigating the system could sometimes become quite frustrating. A few other people also felt that customer service fell short when dealing with unexpected errors, editing mistakes, or slow support responses.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the fast, efficient, and... See more

User experience

Consumers find user experience to be positive, describing the overall process as quick, efficient, and very... See more

Staff

Users describe positive interactions with staff, frequently highlighting that notaries are friendly,... See more

Website

Customers consistently note ambiguous experiences with website navigation, as many reviewers highlight that... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many people praising fast assistance, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So quick, one flat fee of $25 for one signature. Super easy even for some elderly. If you can pick up a face time call for instance, then you can navigate this. Super cool. ID verification picture... See more

Rated 5 out of 5 stars

Loved the on-demand notary. It was super convenient when I was moving out of my apartment. There was so much going on on move-out day--moving and cleaning took longer than expected. So, being able to... See more

Rated 5 out of 5 stars

I had to get a document notarized and normally I would go to my bank for notary services frer of charge but the wait time is unbearable. It took less than 10 minutes to get my document notarized and i... See more

Rated 5 out of 5 stars

FAST, easy, and affordable! Usually you get two out of three: fast and good quality, but expensive or fast and cheap, but bad quality. This was an awesome experience that I didn't even know was an opt... See more


Company details

  1. Software Company
  2. also in
  3. Legal Services
  4. Notary Public

Written by the company

Proof (formerly Notarize) is the first identity assurance platform, built to help businesses and consumers operate with more trust online. Together with Notarize, the largest online notary network, Proof connects signers with notaries who can verify their identity and notarize important documents – 24x7.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,966)

1,665 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy.

At first, we had an audio issue, but it was resolved quickly and efficiently. The service is comprehensive, quick, and easy.

November 5, 2026
Rated 3 out of 5 stars

Capturing the QR code

Capturing the QR code on my phone was very frustrating. It took many, many attempts before I was successful. A different method would be much appreciated.

November 4, 2026

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