Just received my platinum card last week, all working fine. Highly recommend marbles, card has a great app, which is easy to get around and find what you're looking for. Been using marbles for 3 years... See more
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Review summary
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Great product. Got a card with a decent credit balance and notifications through the app are frequent and timely. Keeps me up-to-date with when my payments are due and I am able to use it at home and... See more
Company replied
Brilliant credit card so easy to manage on line either on mobile app.,or staff in office,helped me thick and thin,always listen and feel your requirements,my top card to use everyday, happy customer..... See more
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Company details
Written by the company
Designed to help you build confidence and feel in control of your finances, marbles is a credit card for people who want a clear and manageable way to keep track of their account and develop responsible credit habits over time. It fits around your life and gives you the tools you need to understand your spending. It also helps you manage repayments and keep track of your balance easily. With support available at every step, you can stay in charge of your account and manage your credit with confidence. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management.
Contact info
marbles Customer Services PO Box 136, S98 1HB, Sheffield , United Kingdom
- 0333 220 2692
- marbles.com
4.7
Excellent
8K reviews
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You gave me an opening credit and then…
You gave me an opening credit and then you cut it by more than half even though I’ve never missed a payment and always used my card responsibly. Not happy.
July 15, 2026
Reply from marbles
Hi Mr Smith,
I am sorry that your account was selected for a credit limit decrease. Under responsible lending guidelines, we regularly monitor and review customer’s credit limits to see if they are still suitable for them and their finances. We do this by looking at your account management and information shared by the Credit Reference Agencies. We do review the accounts on a regular basis, so when we are able to offer an increase again, we will let you know at the time.
To discuss this further, please reach out to our Customer Service team on 0333 220 2692 or via chat in the app (More > Help & Support > Contact Us > Contact Details). The team will be able to review your account further and advise on the next best steps.
Best,
Stephanie.
My Marbles card is just perfect!
My Marbles card is just perfect for me, it arrived fairly quick, ive had no issues what so ever since receiving my card. The app is very easy and simple to use, i've set up a direct payment so I haven't even got to think about paying Marbles each month, its all taken care of. I have not needed to use the customer service at all so I cannot comment on that. If you are looking for a credit card, Marbles is the card for you!
July 15, 2026
Reply from marbles
Hi Maria-Anne,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Reply from marbles
Hi,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Jim 🏴
I have a great relationship with Marbles the company is great to deal with
July 22, 2026
Reply from marbles
Hi Jim, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
The card is good I've used it a lot the…
The card is good I've used it a lot the only issue I have is that I travel a reasonable amount and when I try to use the contactless payment abroad it doesn't work which is very frustrating apart from that I'm pleased with the card.
July 22, 2026
Reply from marbles
Hi Andrew, thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this. Thanks, Michelle.
Very good thank u
July 13, 2026
Reply from marbles
Hi Abdel,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Reply from marbles
Hi Melencio,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
To b honest marbles gave me a credit…
To b honest marbles gave me a credit card very thankfull of that they have even gave me an increase very good service there reliable but also i pay my monthley payments on time never fail to do that so it helps my credit rating as well thankyou they leave you alone dont bother customers very glad i choose marbles and they allowed me a credit card its like team work very happy with them
July 13, 2026
Reply from marbles
Hi Richard,
We know that looking for a credit card if you've got a limited or difficult credit history can feel frustrating and stressful, making it harder to get back on track. I’m glad we’ve been able to help you by saying Yes 😊 Thank you for choosing our card!
Best,
Stephanie.
Reply from marbles
Hi Andy,
We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊
Best,
Stephanie.
Reply from marbles
Hi Jaya,
Thank you for leaving a review. We're happy to hear that you've had a positive experience with Marbles.
Best,
Stephanie.
Extremely high interest rate that…
Extremely high interest rate that always seems to take you over your limit, then they add £12 interest
Go with Zable much better rate
I speak about Marbel credit card in my Tiktok which i have a very large platform.
Avoid them at all cost.
Zabel is the best
July 14, 2026
Unprompted review
Reply from marbles
Hi Elzabeth, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Thanks, Michelle.
Excellent service
July 12, 2026
Reply from marbles
Hi Mohammad,
Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us.
Best,
Stephanie.
Reply from marbles
Hi Paul,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Reply from marbles
Hi,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
Great card
Simple easy application , great app, just waiting on my card to arrive , would reccomend this card 100%
July 18, 2026
Unprompted review
Reply from marbles
Hi Mr. McKenna, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan
Reply from marbles
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Reply from marbles
Good Morning
Thanks for taking the time to share your review, we're thrilled to hear you're loving everything!
- Kenith
I am so delighted with Marbles credit…
I am so delighted with Marbles credit card and love the app
July 11, 2026
Reply from marbles
Good Morning
Thanks for taking the time to share your review, we're thrilled to hear you're loving both the card and hope, and we hope you continue to do so!
- Kenith
My experience
For Me if I'm honest is having an affordable credit limit .knowing customer service department is there for me if I have any questions or queries. What mor can you ask for.
July 11, 2026
Reply from marbles
Good Morning
Thanks for taking the time to share your review, it's great to hear you're happy with everything and we're thrilled to have you on board!
- Kenith
New customer so difficult to rate right…
New customer so difficult to rate right now but think credit increases seem to be few and far between time will tell but overall good upto now
July 11, 2026
Reply from marbles
Good Morning
Thanks for taking the time to share your review, we're thrilled to have you on board!
- Kenith
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