I got this Marbles credit card a few months back and I am very impressed by this company. Their customer service is top-notch. Honestly speaking, in the beginning I had some issues while using the cre... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with my Marbles Platinum card. It’s super straightforward to use, and the cashback feature is a fantastic bonus. Without changing my normal spending habits at all, I’ve already earned £10 c... See more
Company replied
Marbles card provided me with balance transfer options and installment payment options which supported us in planning our financial needs. It also increased my credit card balance twice within six... See more
Company replied
Marbles Card has been a pleasant surprise. From the start, everything has worked smoothly. Their customer service is professional, friendly, and genuinely helpful. The app is clear, intuitive, and eas... See more
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Company details
Written by the company
Designed to help you build confidence and feel in control of your finances, marbles is a credit card for people who want a clear and manageable way to keep track of their account and develop responsible credit habits over time. It fits around your life and gives you the tools you need to understand your spending. It also helps you manage repayments and keep track of your balance easily. With support available at every step, you can stay in charge of your account and manage your credit with confidence. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management.
Contact info
marbles Customer Services PO Box 136, S98 1HB, Sheffield , United Kingdom
- 0333 220 2692
- marbles.com
4.7
Excellent
8K reviews
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I would recommend Newday Lending to…
I would recommend Newday Lending to everyone as they are a fair lender and to be honest every time I have applied through this company, it has never let me down. I can see myself being with newday for a long time. Excellent company highly recommended.
August 29, 2026
Reply from marbles
Hello Ibrar,
Thank you for taking the time to leave us a lovely review, we appreciate it! We are delighted to hear that you've had a good experience 😊 And we hope you continue to enjoy our services.
Thanks,
Rob
Never had any problem always pay on time
August 29, 2026
Reply from marbles
Hi Miss S,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Rob
Reply from marbles
Hello,
Thank you for your 5-star review!
Best,
Rob
So quick and simple thank you 💯
August 28, 2026
Reply from marbles
Hi Sallyann,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Regards,
Sheona
Great User Friendly App and more…
Great User Friendly App and more importantly fantastic customer service
August 28, 2026
Reply from marbles
Hi Michael,
Thank you for taking the time to leave us a positive review 😊
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us.
We're happy to read that you are enjoying our app and the features, we want to ensure that everything is as smooth as possible for our customers.
Regards,
Sheona
It has helped me out when I needed the…
It has helped me out when I needed the money for bigger items and given me the time to repay it back over time
September 3, 2026
Reply from marbles
Hi Dennis,
Thank you for choosing us as your provider - and for leaving us a positive review. We're delighted to see you are enjoying your card 😊
Thanks,
Andy
Quick easy application.
August 27, 2026
Reply from marbles
Thank you for taking the time to leave us a positive review, Charles. We're pleased that you found our application process nice and easy, we want to ensure that everything is as smooth as possible for our customers 😊 Best, Sheona
Reply from marbles
Hi Mr C,
Thank you for your 5-star review!
Best,
Rob
Marbles credit card is great.I have…
Marbles credit card is great.I have never had any issues with it.Always only a phone call away.Highly recommended
September 3, 2026
Unprompted review
Reply from marbles
Hi Karen,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Best,
Rob
Reply from marbles
Hello Maura,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Rob
Chat box easy to communicate with…
Chat box easy to communicate with problems easy solved through chat box the service in general are superb highly recommend Marbles
August 28, 2026
Unprompted review
Reply from marbles
Hi Debora,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Rob
very easy to aa good back uppply for and easy to…
very easy to apply for and easy to manage
August 27, 2026
Reply from marbles
Hi Wizzy,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Thanks,
Rob
I found adding the new card confusing…
I found adding the new card confusing as I didn’t know how to remove the old one!!! Even with help from a call to you we still could not do it
September 2, 2026
Unprompted review
Reply from marbles
Hi Amanda,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
We work hard to give all our customers a great experience whenever they contact us or use our services. I’m sorry we didn’t manage that for you this time. Please be assured that this feedback will be passed on to the relevant team.
Kind Regards,
Rob
Reply from marbles
Hello Wayne,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Thanks,
Rob
I have got 2 credit cards
I have got 2 credit cards, fluid and marbles. I have others, but not has rated. I intend to pay the other 2 off has soon has posable and close them.i am happy to keep the formationed,fluid and marbles. They work well for me.
August 25, 2026
Reply from marbles
Hi Dennis,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Rob
Lady I spoke to was very friendly and…
Lady I spoke to was very friendly and helpful and got my issue sorted out really quickly
September 1, 2026
Unprompted review
Reply from marbles
Hello Sue,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Rob
Thankfulness
Because I am deaf and disabled, they helped me so much & I very much appreciated it.
August 27, 2026
Reply from marbles
Hi Catherine,
We're delighted you've had a positive experience with us and appreciate your comments about how much we've helped you. Thank you for taking the time to leave us a kind review 😊
Thanks,
Andy
Hi would like to re-register
Hi, I can’t use my card. I forgot me. Password, I can’t reset it. It’s keep on going back to the start. I would like some Cott only me Passwords and I can register again.
August 24, 2026
Reply from marbles
Hi Richard,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2692 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Smooth and simple would highly recomend
August 24, 2026
Reply from marbles
Thank you so much for your positive review! We're really pleased to hear that you would recommend us 😊
Kind regards, Julia
Reply from marbles
Hi Rui,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
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