IMPROV® Traffic School Reviews 

1,509
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 418 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online course for being extremely engaging, entertaining, and very easy to navigate from start to finish. Consumers really enjoy the interactive format, noting that the material provides fantastic reminders for refreshing everyday driving habits and rules of the road. However, some people mentioned running into technical glitches and annoying bugs that forced them to repeat multiple sections of the training. A few reviewers also experienced frustrating issues with customer support responsiveness and difficulties regarding certificate follow-ups with insurance providers. These users felt that the platform caused them to waste hours of time due to these persistent technological roadblocks.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how the course is engaging, entertaining,... See more

Service

Reviewers mention positive feedback about service, noting that the defensive driving course is informative... See more

Staff

Users describe positive interactions with staff, frequently highlighting clear, engaging instructors and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers describe the staff... See more

Product

Consumers find product to be a mixed experience, with reviewers highlighting informative materials, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my 2nd time taking the IMPROV defensive driving course! Even though the cost was more than others it was well worth the extra money spent. It’s engaging and extremely informative while... See more

Company replied

Rated 5 out of 5 stars

Words can not express how taking this driving course has open my eyes and given me greater insight while driving. I am more aware and conscious on the space I keep between me an another car, I am so c... See more

Company replied

Rated 5 out of 5 stars

I recently completed ImprovLearning's defensive driving course. I took several defensive driving courses in the past, at times in person but mostly online, to benefit from reduced auto insurance rates... See more

Company replied

Rated 5 out of 5 stars

They're really helpful an informative. You really get to refresh on the rules of the road sum you may have known an some you didn't know. Taking this course really gives you a positive perspective on... See more

Company replied


Company details

  1. Drivers License Training School
  2. also in
  3. Driving School

About IMPROV® Traffic School

Written by the company

"I LOVE defensive driving!" ...said no one ever.

That’s why we partnered with the masters of fun - the World Famous Improv Comedy Club - to create a defensive driving course that’s actually entertaining.

IMPROV has won multiple awards, including “Best Traffic School” awards, and proven something revolutionary: you can learn better driving skills without the boredom. Just fun, simple micro lessons.

State-Approved Online Courses Nationwide:

  • Insurance Discount Programs
  • Teen Driver’s Education
  • Traffic Violator Programs
  • Fleet Training

If it has wheels, we have a course for it.

Join over 5 million students who chose the smarter way to learn.

✓ Mobile-friendly
✓ Simple & easy
✓ Actually fun

Contact info

  • Variel Avenue 6330, 91367, Los Angeles, United States

  • myimprov.com

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(1,509)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear and to the point.

The course has taught me lessons that I didn't realize I needed to learn. It has been very good at being concise with its instructions and helping me remember all necessary steps to maintain safe driving for both myself and others.

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

This course was totally engaging and…

This course was totally engaging and the content was really appealing and entertaining. I really enjoy all the lessons, it made it easier to absorv and retain the information. Also, it takes you througth this simulation practices in which you can ckeck your knowledge basis.

November 2, 2026
Unprompted review
Rated 4 out of 5 stars

Very entertaining for a very boring…

Very entertaining for a very boring topic!

November 1, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your feedback! We’re glad we could make an important topic like defensive driving entertaining and enjoyable. We appreciate you choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

Spider I really think that is a great…

Spider I really think that is a great thing you guys are doing

October 31, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your feedback! We’re glad you appreciate the SPIDER method and find it valuable. We’re proud to share practical tools that help drivers stay alert and make safer decisions on the road. Thank you for choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

understanding the hazards of the road…

understanding the hazards of the road while driving is what made this course great and easy to understand

October 31, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for sharing your experience! We’re glad the course helped you better understand road hazards and recognize the importance of staying alert while driving. We appreciate your kind words and thank you for choosing IMPROVLearning!

— IMPROVLearning

Rated 4 out of 5 stars

The screen could be a little bigger

October 30, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your 4-star rating and feedback! We appreciate your suggestion about making the screen larger and will share it with our team for consideration. We’re glad you chose IMPROVLearning and hope to provide an even better experience next time!

— IMPROVLearning

Rated 2 out of 5 stars

Instructions

October 30, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your 2-star rating and feedback. We’re sorry the experience did not meet your expectations. We’d appreciate the opportunity to better understand your concerns and improve. Please reach out to us at support\@myimprov.com so our team can assist.

— IMPROVLearning

Rated 5 out of 5 stars

Was fun funny

Was fun funny

October 30, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your feedback! We’re glad you found the course fun and funny. We appreciate you choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

Good class

Good class. Got the credit I needed for my ticket.

October 29, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your feedback! We’re glad you had a good experience with the course and were able to get the completion credit you needed. We appreciate you choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

Great Graphics

So far, so good. Great graphics.

October 28, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your feedback! We’re glad you’re enjoying the course and appreciate your kind words about the graphics. We hope you continue to have a great experience with IMPROVLearning!

— IMPROVLearning

Rated 4 out of 5 stars

Definitely less painful than most

Definitely less painful than most. A bit repetitive.

October 26, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for sharing your feedback! We’re glad you found the course more enjoyable than most. We also appreciate your comment about the repetitive content and will share it with our team as we continue working to improve the learning experience.

— IMPROVLearning

Rated 5 out of 5 stars

Keeping your eyes on the road and other drivers to prevent accident.

I’m very happy for my experience to go through the course, and refresh my mind

October 18, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for sharing your experience! We’re happy to hear that you enjoyed the course and found it helpful for refreshing your driving knowledge. We appreciate you choosing IMPROVLearning and wish you safe travels!

— IMPROVLearning

Rated 5 out of 5 stars

An alternative to boring

As this subject could be addressed as serious (and boring), it was nothing but. Presented in a whimsical way, as to engage the viewer with wit and respect for intelligence.

October 10, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your thoughtful feedback! We’re delighted that you found the course engaging, entertaining, and informative. Our goal is to make learning about safe driving enjoyable while still delivering valuable information. We truly appreciate you choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

This is the first defensive driving…

This is the first defensive driving course I've taken in over 20 years - they've come a loooong way - this was engaging, holistic, applicable, and the information is valuable not only for driving, but for life.

September 25, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your thoughtful feedback! We’re thrilled to hear that you found the course engaging, practical, and valuable beyond driving. It’s wonderful to know that the material made such a positive impression after more than 20 years. We truly appreciate you choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

They're really helpful an informative

They're really helpful an informative. You really get to refresh on the rules of the road sum you may have known an some you didn't know. Taking this course really gives you a positive perspective on how we see things while we're out on the road.

October 7, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your thoughtful feedback! We’re glad you found the course helpful and informative, and that it gave you a chance to refresh your knowledge of the rules of the road while learning something new. We’re happy to hear it helped reinforce a positive perspective on safe driving. Thank you for choosing IMPROVLearning!

— IMPROVLearning

Rated 5 out of 5 stars

Words can not express how taking this…

Words can not express how taking this driving course has open my eyes and given me greater insight while driving. I am more aware and conscious on the space I keep between me an another car, I am so calm while driving not only looking out for myself but others as well, whether they be pedestrians, bike riders or in a car. I think everyone should be expected to take this course at least every three years, i truly believe it will cut down on accidents on highways as well as lower insurance cost. IMPROV I salute you for the material and the experience, it change my driving skills 👌 🙌 👏 😉

October 7, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for such a thoughtful and inspiring review! We’re thrilled to hear that the course has made such a positive impact on your driving habits, awareness, and confidence on the road. Knowing that you’re more mindful of safe following distances and looking out for pedestrians, cyclists, and other drivers means so much to us. Your kind words and recommendation truly motivate our team to keep making a difference. Thank you for choosing IMPROVLearning and for helping make our roads safer for everyone!

— IMPROVLearning

Rated 5 out of 5 stars

Awesome course

Awesome course, great actors, and retainable information. I have recommended the course to 3 people so far after taking it because of how straight forward and easy to follow it was. 10/10 would recommend.

October 3, 2026
Unprompted review
IMPROV® Traffic School logo

Reply from IMPROV® Traffic School

Thank you for your fantastic feedback! We’re thrilled you enjoyed the course, appreciated the actors, and found the information easy to understand and remember. It means a lot that you’ve already recommended IMPROVLearning to three people! We truly appreciate your support and 10/10 recommendation!

— IMPROVLearning

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