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Xpendy Reviews 

13,800
•
TrustScore 3 out of 5

3.0

E-commerce service
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Review summary

Created with AI, based on recent reviews

Looking at 1,194 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently express frustration regarding unexpected subscription fees and recurring charges that occur without clear prior notification. Many people note that trying to cancel unwanted services becomes a complicated ordeal that frequently involves unexpected and high costs. Some reviewers were happy with the prompt assistance received for resolving difficult cancellation issues. These consumers found the online platform quite helpful for managing troublesome account terminations quickly and efficiently when previous individual customer attempts had completely failed to work properly.

What people talk about most

Cancellation

Consumers find cancellation to be a frustrating experience, expressing widespread dissatisfaction over... See more

Payment

Clients share negative opinions on payment, reporting frustration over unexpected monthly fees, billing... See more

Subscription

Reviewers highlight negative aspects of subscription, expressing deep frustration over unexpected recurring... See more

Service

Users describe ambiguous interactions with service, expressing frustration over unexpected monthly... See more

Price

Customers consistently note negative experiences with price, reporting unexpected subscription costs, high... See more

Reviews shaping this summary

Rated 3 out of 5 stars

very confusing emails. I didn't know what was happening. At least my subscription has been cancelled. Thank goodness.

Company replied

Rated 3 out of 5 stars

I did not subscribe to this. I was trying to cancel Amazon Prime & for some reason my call went to Someone at Just Answer. This was supposed to have been taken care of several weeks ago. I do not... See more

Company replied

Rated 3 out of 5 stars

Not happy about having to pay to cancel that does not make any sense to me. I’ll feel better when I see cancellation and refund.

Company replied

Rated 5 out of 5 stars

I was being charged a double charge for cancelling Lasta. Xpendy. solved that problem completely. I recommend their service to anyone who is being overcharged or is unable to contact a company to stop... See more

Company replied

Company details

  1. E-commerce service

About Xpendy

Written by the company

Welcome to Xpendy, the smart way to cancel subscriptions and contracts.

At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.

Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.

How Xpendy works
  • Select the organisation you want to cancel
  • Enter your details
  • We generate and send your cancellation request

Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.

Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.

Our service is secure, reliable, and trusted by thousands of users worldwide.

Need help?

Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/

Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.

Contact info

3.0

Average

TrustScore 3 out of 5

14k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(13,800)

2,461 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I just logged on and they generated a…

I just logged on and they generated a cancellation letter to Javvy I didn’t subscribe to their sending me coffee every month anyway but I had to pay to inscribe from their product! What a scam!

4 November 2026
Rated 5 out of 5 stars

THANK YOU FOR CANCELLING OUR DISNEY…

THANK YOU FOR CANCELLING OUR DISNEY PLUS WE ARE SAD WE HAD TO CANCEL BECAUSE THAT MEANS OUR GRANDCHILDREN ARE NOT COMING TO LIVE WITH US BUT WE ARE PRAYING IN THE FUTURE THAT THE SITUATION WE CHANGE!!!! THANK YOU SO MUCH FOR A QUICK CANCELLATION, WE SO APPRECIATED IT!!!!! SINCE THE CHILDREN DID NOT COME WE HAVE NOT USED IT YET!!!! GOD BLESS YOU ALL!!!!

4 November 2026
Rated 2 out of 5 stars

This is a Scam

I was trying to cancel a subscription that I didn't sign up for then my only option was to use Xpendy & pay them $14.95. At least I finally got it cancelled but to be forced to use this service & pay for it was not good. Stay away from here.

1 November 2026
Rated 5 out of 5 stars

Instructions were easy to follow

Instructions were easy to follow. Asked for my reason for cancel. No complicated forms.

3 November 2026
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Reply from Xpendy

Hi,

Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions.

Sara | Team Xpendy

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