Guardio Reviews 

14,271
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 6,202 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently praise the service for providing reliable protection against online scams and dangerous websites, making them feel secure while browsing on their phones and computers. Consumers also appreciate that the software runs smoothly on their devices without causing any performance slowdowns or intrusive issues. Some people were dissatisfied with unexpected subscription charges and experienced significant difficulties when trying to cancel or navigate the payment process for the application. A few reviewers also noted technical roadblocks or compatibility limits when attempting to access accounts or use the software.

What people talk about most

Website

Customers consistently note positive experiences with website security, expressing deep appreciation for the... See more

Product

Consumers find product to be positive and express strong satisfaction with the security and protection it... See more

User experience

People report positive experiences with user experience, finding the platform very easy and comfortable to... See more

Service

Customers had positive experiences with service, expressing deep appreciation for the reliable protection... See more

Application

Reviewers highlight positive aspects of app, noting that it successfully blocks spam, malicious threats, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over the years, malicious attacks have gotten ridiculous. With Guardio nearly all are moved to spam without me ever seeing them until I empty the spam folder - I'm amazed at how many there are. Gu... See more

Company replied

Rated 5 out of 5 stars

Taylor was wonderful to work with. All at one time, I received over 100 emails (phishing) giving me codes to use or email to verify. I didn't realize Guardio couldn't stop emails from coming into g... See more

Company replied

Rated 5 out of 5 stars

Guardian gives me peace of mind. Never have I felt so protected from scammers. I’m amazed at how many alerts I get warning me of malicious activity. Customer service communication is above average and... See more

Company replied

Rated 5 out of 5 stars

I just started with Guardio & I am not particularly savvy when it comes to any kind of set up. I have contacted Guardio so many times in the last week, they HAVE to get tired of my never ending quest... See more

Company replied


Company details

  1. IT security service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(14,271)

5,938 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worry free service

While I’ve been with you guys a short while i am throughly satisfied with your product. It feels good not to worry about my accounts being bothered. Thankyou

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Help Line

the representive I spoke with was very knowlegable and helpful I feel fairly secure now just need to get my phone in working order again.I didnt know if I should mention names so I left it out but he was extremely patient and help-ful

5 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Glad that call left you feeling more secure, that's exactly what we want from a support chat. Hope the phone gets sorted soon too. We're here if you need anything else.

Rated 5 out of 5 stars

Accuracy and consistency

Accuracy and consistency, very impressive how quickly they are able to inform me about suspicious activity, happy with results as to date

5 September 2026
Unprompted review
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Reply from Guardio

Speed on the alerts matters most when something looks off, so this is great to hear. Thanks for paying attention and sticking with us 💛

Rated 1 out of 5 stars

I asked for a refund and no one will…

I asked for a refund and no one will contact me. They just give me the run around. I dont want anything to do with the app. Just refund me.

4 September 2026
Unprompted review
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Reply from Guardio

We noticed you reached out to our support team about this, and we've replied with the relevant information. If you need anything else, feel free to reply to our most recent email.

Rated 5 out of 5 stars

Tried Guardio. Happy with it.

I haven’t had Guardio very long and was even hesitant about signing up. But so far it has worked out well and the customer service - answering my questions and comments - has been excellent.

5 September 2026
Unprompted review
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Reply from Guardio

Love that the hesitation turned into happy, that's a good sign. Glad the support team came through when you had questions too.

Rated 5 out of 5 stars

Guardio is easy to use and helps…

Guardio is easy to use and helps protect me from suspicious websites, scams, and online threats. It gives me extra peace of mind while browsing the internet, and I’m very satisfied with the service.

5 September 2026
Unprompted review
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Reply from Guardio

That peace of mind while browsing is exactly the point of building this. Glad it's working the way it should for you.

Rated 1 out of 5 stars

Not Happy!!!

I don't like the fact that you took over $500 out of my bank account when I was just wanting to try the service for a month. I will be taking legal action!

5 August 2026
Unprompted review
Guardio logo

Reply from Guardio

This is worth a real look at your account, not a guess here in the replies. Email support@guard.io with your account details and the team will dig into that charge directly.

Rated 5 out of 5 stars

Immediately stops and blocks scammers…

Immediately stops and blocks scammers and harmful websites. Identifies bogus and fishing emails. Great protection.

5 September 2026
Unprompted review
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Reply from Guardio

Catching those before they do any damage is the whole idea. Glad it's showing up that way for you.

Rated 5 out of 5 stars

My email account was hacked and someone…

My email account was hacked and someone order 5 things out of my credit card. After I got it settled, I got Guardio and they are excellent at catching bad websites.

22 July 2026
Unprompted review
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Reply from Guardio

Rough way to end up here, glad Guardio's been solid since. Catching bad sites before they catch you is exactly the goal.

Rated 5 out of 5 stars

Outstanding service potentially saving me money.

Numerous times they have caught malicious web sites either sending me texts or me accidentally visiting a bad site.

5 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Catching it before it costs you anything is the best outcome we could ask for. Thanks for noticing the details.

Rated 5 out of 5 stars

Very happy with Guardio as the system…

Very happy with Guardio as the system catches problems very fast. I don’t have to worry about going on a site that I thought was safe as Guardio keeps me safe.

3 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Fast is the whole point, glad it's showing up that way for you. Good to know you can browse without the second-guessing.

Rated 5 out of 5 stars

My phone protector

I have been scammed so many times that I was constantly stressed. I heard about Guardio, did my research and decided to join. I’m so happy I did. Guardio is awesome.

5 September 2026
Unprompted review
Guardio logo

Reply from Guardio

That's exactly the stress we want off your plate. Glad the research led you here, and glad it's working out 🛡️

Rated 5 out of 5 stars

Guardio has helped my online presence

The protection is great, Also, the customer service was clear and very helpful.

4 September 2026
Unprompted review
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Reply from Guardio

Glad both the protection and the support team came through for you. That's the combination we're aiming for.

Rated 5 out of 5 stars

Using Guardio while on the Internet…

Using Guardio while on the Internet helps me to feel secure in knowing that I have a secret weapon of protection against hackers and spam . Guardio responds quickly with warnings and blocks websites that are not secure and are not legitimate. It hasn’t let me down.

4 September 2026
Unprompted review
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Reply from Guardio

The "secret weapon" description is a great way to put it. Glad the warnings and blocks are showing up right when you need them.

Rated 4 out of 5 stars

Guardio are very good at keeping up with illegal trade pop up.

Seems to pop up when iffy websites and pop up selling sites appear. I think Guardio is definitely worth getting in order to keep me from buying bad deals from internet companies from the Facebook sites that don’t sell products that don’t actually exist or don’t exist.

4 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Glad Guardio's catching those iffy pop-ups before they get anywhere near you. That said, it sounds like your experience wasn't perfect, and we'd love to understand why. Feel free to reach out to support@guard.io with what's missing, we're happy to help sort it out.

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