Loved the fellow who helped us! The trouble could not be fixed as it’s an internal issue however, he was fantastic and so kind! Explained everything very well and provided us with alternate support an... See more
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Quick response time. Dr. Kathy Paul was able to mail down the most plausible reason our dog was sick (wobbly, lost, drunken like walk, lots of drooling, threw up large amount of slimy eggwhite--.like... See more
Whenever I’ve used JustAnswer, it’s been because one of my dogs decided to eat something he definitely shouldn’t have—which, unfortunately, has happened more than once! Every veterinarian I’ve spo... See more
The Just Answer tech was great. The original tech I called to activate my replacement phone at 888-490-6097 left a lot to be desired. I had trouble understanding her and didn't feel like she knew exac... See more
Company details
About JustAnswer
Written by the company
Real help from real Experts, 24/7
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20,000+
Verified Experts
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100+
Professional domains
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123
Countries served
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JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 20,000 experts across 150+ categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Customer Care line: (800) 808-0643
Written by the company
- Get help instantly, 24/7
- At JustAnswer, every customer's experience matters to us — and we back that up with action, not just words. If something falls short, don't hesitate to reach out: call us at (800) 808-0643 or chat online with our Customer Care team and tell us what happened. We'll move quickly to make it right — whether that means connecting you with a second Expert opinion, prioritizing your question, arranging a live call with an Expert, or sorting out a billing issue. And if we still can't meet your needs, we'll refund you. No hoops, no hassle.
Why customers love us
Fast help and 1:1 attention
Finding reliable answers online can be frustrating. Instead of sorting through endless search results or questionable forum advice, connect directly with a verified Expert who specializes in your specific situation.
Whether you need a Pediatrician, Real Estate Lawyer, Auto Mechanic, Veterinarian, Android Expert, or one of hundreds of other specialists, JustAnswer matches you with the right Expert for your question. From divorce, assault, and substance abuse to family or workplace conflicts, our Experts are here to provide thoughtful, personalized guidance—even for life's most sensitive topics.
Every JustAnswer Expert completes a rigorous 8-Step Expert Quality Process, including license and credential verification (where applicable), knowledge assessments, and ongoing performance reviews.
Most questions receive a response in minutes. Get professional guidance from wherever you are—no appointments, no waiting rooms, no travel. JustAnswer is available 24/7, so expert help is always within reach.
Contact info
Covina, United States
- (800) 805-5962
- SupportTP@justanswer.com
- www.justanswer.com
Chat with Customer Care
4.6
Excellent
143k reviews
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STRAIGHT FRAUD
STRAIGHT FRAUD. After asking my question they prompted me to pay $5.00 for a vet to respond… then immediately tried to charge my credit card $70 TWICE‼️ Luckily my credit card company flagged both and I immediately cancelled that card. I’m so flabbergasted and disappointed.
6 September 2026
Unprompted review
He was very helpful and was able to…
He was very helpful and was able to resolve stopping my subscriptions.
6 September 2026
The repairman was very thorough and…
The repairman was very thorough and even commended me on the Complete information. I gave him down to the smallest detail. As a woman that made me feel really good.
6 September 2026
Greg was very helpful and he was very…
Greg was very helpful and he was very professional. I will call at a later time.
6 September 2026
Everything was okay.good service
Everything was okay.
I didn’t get my 100% refund but, my membership was cancelled. This was my main issue.
6 September 2026
Very helpful!
6 September 2026
I had never heard of JustAnswer until…
I had never heard of JustAnswer until today when I googled “vets open near me” and this popped up. What a phenomenal service! Was able to send pics of my dogs wound, talked to a vet right away who answered all my questions and was overall great! I am thrilled with my experience and will be telling everyone I know who has a pet about it!
6 September 2026
Unprompted review
Knowledgable, detailed and quick.
Knowledgable, detailed and quick. Jeremiah was great!
6 September 2026
Doctor Basu was very informative
Doctor Basu was very informative. I appreciate his help.
6 September 2026
The technician walked me through tests…
The technician walked me through tests that inficate no easy fix.
6 September 2026
The hands on advice
The hands on advice, and knowledge, of the over the phone agent. He was extremely patient, and helpful!
6 September 2026
What an easy process!
6 September 2026
Satisfied with end result.
6 September 2026
Jared O was so helpful and kind
Jared O was so helpful and kind. Would use him and this site again in the future.
6 September 2026
Our oven went out just before supper I…
Our oven went out just before supper I called and the tech knew what was wrong and I was able to fix it in short order, I appreciate the professionalism and service
5 September 2026
Unprompted review
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