Vinted BE Reviews 

Vinted is okay but a lot of fakes and items that are illegal/ against T&Cs but Vinted will do nothing.

Easy to use. Via Vinted you can reach a broad audience resulting in better and faster sale.

As a seller you have no rights or protection. I sold my first item, it had to be shipped from Belgium to France. This was during the very hot heat wave. I made sure to pack it up very well. When it arrived with the buyer, the item was damaged, obvious cause, it had been exposed to extreme heat either in transit or when it was stored on route. Even the buyer agreed with this.

There was no investigation into what had happened with the postal service. There was no solution which would have been fair for the buyer and me as the seller. They deemed me to be at fault, like I sent the item this way. I sent photographs of the item before I sent it to prove this incorrect, they were not interested. I had no option other than to accept the return. My item was returned with even more damaged which had not been reported by the buyer, or had been done by the buyer?

As a seller, you have no rights at all. You do not get paid right away, your payment is frozen until the buyer agrees everything is ok. This method gives rise to scammers. Vinted customer service is virtually non existent, it is like talking to a brick wall. They also lie. A complete scam, avoid at all costs!

Very convenient, secure and easy to use app for buying and selling. Thanks to it I got rid of things I no longer need

Good platform, but customer support completely failed me. I usually like using Vinted, but their customer support totally failed me this time. I bought 3 bottles of oil that were fake and altered. I opened a dispute and requested assistance within the mandatory 2-day window. However, support completely ignored my messages, let the time run out, and automatically closed the case, releasing my money to the seller.It is unacceptable that buyers are left unprotected due to Vinted's slow and non-existent customer service. They need to fix their support system.....

Update: Even after explaining the issue, sending a printscreen with the date, Vinted support refused to take responsibility and just sent a generic reply. Terrible customer care

Great app, very easy to use for buying and selling.

I like to sell things that I no longer need. I tried several things : on a fleemarket, online 2nd hand - But i was not succesful and it took for ever to finally sell things. BUT here's my favorite way : VINTED takes care of everything : you are sure to get your money, they take care of delivering. That is top-service !

Everything happened like expected: the delays, the contacts...

Easy to use, big market of buyers compared to local platforms, transparent shipping progress.
Didn’t like that I’m restricted for 3 days because I listed a brief opener with a pointed tip, while there are multiple similar listings online. At the other hand, Vinted is clear, no sharp points..

I am using vinted for 4 years now, as long as everything goes okay all is good but when something goes wrong ( e.g I bought an item based on a description saying new without tags, but arrived as worn out and has marks on in, i still had to pay for the postage - why! it is not my fault! ) customer services does not help and keeps sending you same message which is already available in the e help section. It is like bullying! ridiculous! it is encouraging sellers put incorrect descriptions like this. They could just review the case and ask seller to correct the description and provide me with postage label. so when there is a problem dont trust that customer services will help. doble check everything before buying!

I sent pokemon card dracaufeu 1st ed I had the complete video and proof of the shipping, the buyer said he not receved any card and Vinted completely don't care and refuse to help me. I lose the card and the 160e
Vinted refuse to help me event if I had a proof with a video

Vinted is very fun. You can sell things that you don't use anymore and you get money. Well done. I love Vinted.

It was great!

I have downloaded vinted a few days and fiets I thought it wil not work but its my second week and I already sold 7 items. I didn’t expect it

No problem whatsover 😊, no issues good app

Trustworthy platform to buy and sell secondhand items. I have been using Vinted for 6 months and sold many babyclothes and even found cute new outfits for my quickly growing kids. Easy to use, with good explanations when uou upload an item for the first time.

This is an absolutely disgusting commercial practice. Looking for a substitute for eBay in Europe, found this website.

I bought an item; the seller sent it right away, and what happened? Vinted's extremely low-cost, poor-quality delivery company just sits on the product without moving it. Probably waiting for a big, bulky order to send everything at once. It says it takes 25 business days (! -- yes, inside EU) to deliver a parcel that is right next door. And then, you have 2 days to complain, or they will never refund your money.

And by the way, the shipping company is a reliable,  famous one. This happens only with Vinted orders, with paid delivery, because this company probably squeezes the most out of the shipping company, just like they do with all sellers and buyers on its platform. 

Customer support, after you made your payment, is of course non-existent.  They just copy and paste FAQs and close the chat. You reopen it, and they close it again. It's so funny!

Do not be stupid like me, and do not use this platform. You will regret it immensely. Don't believe me? Check the other reviews here, looks like they do a poor job with sellers too.

Did you notice how they separate the company by country here? So they can keep a good rating with low-population countries, and the bigger countries' (more orders) extremely low rating gets hidden, visually, when you research them.

Should have checked it here before. Lesson learned. Do not make my mistake!

ORDER (inbox) 24429533681

Easy to use app, good search engine, trust & safety seem to work well when selling/ buying and this product was really missing from my life :)