Studio Underd0g Reviews 

4,991
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,487 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably smooth online shopping journey, clear communication, and exceptionally fast delivery times. People truly adore the unique watch designs, vibrant dial colors, and outstanding overall build quality that consistently exceeds expectations. Consumers feel that wearing these timepieces is a true joy, noting comfortable wearability and fantastic overall service. However, some people mentioned that certain strap options were a bit disappointing, feeling thin or scratching easily. Reviewers occasionally noted that default leather bands felt a little small or required a custom replacement strap to properly match individual preferences.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional build quality, vibrant dial... See more

Quality

Clients share positive opinions on quality, consistently highlighting exceptional craftsmanship, beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as easy to navigate and the... See more

Order

Reviewers mention positive feedback about order, consistently highlighting a smooth, fast, and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, great product. Second, excellent communication after purchase until receipt (ie, videos talking about how you’re working hard to get it to us, and which models are coming when). Felt comforta... See more

Company replied

Rated 5 out of 5 stars

Such a easy and relaxed process to purchase a watch. Lots of assistance and information supplied to make informed choice. Failing that, there is always a person to speak. STRESS Free buying. Once pur... See more

Company replied

Rated 5 out of 5 stars

Fantastic looking watch, great size, feels brilliant, quality product, delivery was on time (pardon the pun). Would definitely recommend. Slight issue with one of the straps, bit this was quickly re... See more

Company replied

Rated 5 out of 5 stars

We love the products. The whimsy with legitimate dedication to timepiece construction. The limitation and the fraternity. It feels special. It’s expressive. It’s personal. And there’s belonging. Tha... See more

Company replied


Company details

  1. #8 of 32 best companies in Watch Manufacturer
  2. #16 of 27 best companies in Watch repair shop
  3. #53 of 131 best companies in Watch shop

Written by the company

Why can’t horology be a little bit more playful from time to time?🍉


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,991)

1,412 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded expectations...

I own many nice watches so was struggling to justify buying the Mint Choc Chip watch but ultimately I was delighted i took the plunge. The quality and finishing of the watch exceeded my expectations for the price point, especially the dial and strap . It has already had a number of positive comments from friends and family who normally have no interest in watches. It's very different to the rest of my watches, in a good way. Also great to be able to support a small british brand and I hope they continue to thrive.

8 June 2026
Rated 5 out of 5 stars

Perfectly

You did it really well, the watch is amazing, I love it…simply beautiful, and people are amazed by the mechanism

5 August 2026
Rated 5 out of 5 stars

Clean

Clean, smooth and prompt transaction from A-Z (UK to Germany). The watch is an excellent complimentary addition to any collection.

5 August 2026
Rated 5 out of 5 stars

Got my husband the goofy panda for our…

Got my husband the goofy panda for our anniversary. He loves it! It’s made so well and is such a nice looking watch. Def worth the money. The mint chip color way is so unique. It’s really beautiful in person. Shipping to the US was fairly quick. Shipped via DHL (I generally never have any delivery issues with this courier personally so I don’t mind it). I ordered the wrong color initially and had to return it and order a new one as there’s no exchange option. Had to take photos and provide photo proof before returning it back to them, but with something expensive like this I can understand. It really wasn’t too much of a hassle. They received my return pretty quickly and issued my refund timely as well. All in all a good experience.

27 July 2026
Rated 5 out of 5 stars

Watermel0n

Easy transaction, import fees covered, and a beautiful timepiece. Fast shipping and I can’t recommend highly enough!

28 July 2026
Rated 5 out of 5 stars

The Studio Underdog watches are all…

The Studio Underdog watches are all first rate, original, and of good quality. Highly reccommended.

27 July 2026
Studio Underd0g logo

Reply from Studio Underd0g

Hi Allan,

Thank you so much for the fantastic feedback! We really appreciate you recognising the originality, quality and character that goes into our watches. It means a lot to have your recommendation and support.

Best,
The Studio Underd0g Team

Rated 5 out of 5 stars

A very happy camper.

I debated ever since I received my first Studio Underdog watch, the Desert Sky Chronograph as assembled by PL. and was delighted with how quickly I bonded with it. Dial is lovely and fit and finish are marvelous. In fact I was so delighted with the chronograph that I decided to try the Lemonade Field Watch, as assembled by AP and am again really blown away with it's dial color, texture and fit and finish. Thank you to all who were involved. Cheers.

27 July 2026
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Reply from Studio Underd0g

Hi Geoffrey,

Thank you so much for such a thoughtful review! It’s fantastic to hear how quickly you bonded with your Desert Sky Chronograph and that the dial, fit and finish made such an impression.
We’re equally delighted that the Pink Lem0nade has continued that experience, especially the dial colour and texture.

Thank you again for your continued support!

Best,
The Studio Underd0g Team

Rated 5 out of 5 stars

Delivery service was very accomplished…

Delivery service was very accomplished to me and the product itself is amazing.

27 July 2026
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Reply from Studio Underd0g

Hi Ketevan,

Thank you so much for the lovely feedback! We’re delighted to hear you had such a positive delivery experience and that you’re thrilled with the watch itself.

Best,
The Studio Underd0g Team

Rated 5 out of 5 stars

Fantastic watch

Fantastic watch. Brilliant service. Unique dial. Brilliant brand.

3 August 2026
Studio Underd0g logo

Reply from Studio Underd0g

Hi Tony,

Thank you so much for the fantastic feedback! We’re thrilled to hear you’re loving the watch, especially the unique dial, and that you had such a positive experience with our service.

Best,
The Studio Underd0g Team

Rated 5 out of 5 stars

Studio Underd0g is a phenomenal brand…

Studio Underd0g is a phenomenal brand and their quality lives up to the hype. The watch is gorgeous and overall great quality for the price point. Their customer service team is also superb. Very responsive and helpful.

3 August 2026
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Reply from Studio Underd0g

Hi Ryen,

Thank you so much for such fantastic feedback! We’re absolutely thrilled to hear that you feel the quality lives up to the hype and that you’re loving your watch. Hearing that you think it offers great quality for the price means a lot to us. It’s also wonderful to hear such kind words about our customer service team.

Best,
The Studio Underd0g Team

Rated 5 out of 5 stars

Steffany Blue

Great designs and colors.

27 July 2026
Studio Underd0g logo

Reply from Studio Underd0g

Hi Dimitri,

Thank you so much for the lovely feedback! We’re delighted to hear you’re enjoying the designs and colours.

Best,
The Studio Underd0g Team

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