First, great product. Second, excellent communication after purchase until receipt (ie, videos talking about how you’re working hard to get it to us, and which models are coming when). Felt comforta... See more
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Why can’t horology be a little bit more playful from time to time?🍉
Studio Underd0g, BN1 4AW, Brighton, United Kingdom
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The watch came very well packed and working perfectly. I love the colour.
I own many nice watches so was struggling to justify buying the Mint Choc Chip watch but ultimately I was delighted i took the plunge. The quality and finishing of the watch exceeded my expectations for the price point, especially the dial and strap . It has already had a number of positive comments from friends and family who normally have no interest in watches. It's very different to the rest of my watches, in a good way. Also great to be able to support a small british brand and I hope they continue to thrive.
Another great watch from the D0ghouse!
Easy order process, speedy delivery!
You did it really well, the watch is amazing, I love it…simply beautiful, and people are amazed by the mechanism
Clean, smooth and prompt transaction from A-Z (UK to Germany). The watch is an excellent complimentary addition to any collection.
Got my husband the goofy panda for our anniversary. He loves it! It’s made so well and is such a nice looking watch. Def worth the money. The mint chip color way is so unique. It’s really beautiful in person. Shipping to the US was fairly quick. Shipped via DHL (I generally never have any delivery issues with this courier personally so I don’t mind it). I ordered the wrong color initially and had to return it and order a new one as there’s no exchange option. Had to take photos and provide photo proof before returning it back to them, but with something expensive like this I can understand. It really wasn’t too much of a hassle. They received my return pretty quickly and issued my refund timely as well. All in all a good experience.
Great quality watch! I am so pleased I just ordered another one (Mantis)!
Easy transaction, import fees covered, and a beautiful timepiece. Fast shipping and I can’t recommend highly enough!
This was my first studio underdog watch it’s a great additional to my collection.
The Studio Underdog watches are all first rate, original, and of good quality. Highly reccommended.
Reply from Studio Underd0g
I debated ever since I received my first Studio Underdog watch, the Desert Sky Chronograph as assembled by PL. and was delighted with how quickly I bonded with it. Dial is lovely and fit and finish are marvelous. In fact I was so delighted with the chronograph that I decided to try the Lemonade Field Watch, as assembled by AP and am again really blown away with it's dial color, texture and fit and finish. Thank you to all who were involved. Cheers.
Reply from Studio Underd0g
Delivery service was very accomplished to me and the product itself is amazing.
Reply from Studio Underd0g
Reply from Studio Underd0g
Studio Underd0g is a phenomenal brand and their quality lives up to the hype. The watch is gorgeous and overall great quality for the price point. Their customer service team is also superb. Very responsive and helpful.
Reply from Studio Underd0g
Great watch glad to have the opportunity to add it to my collection.
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