The Weston Biltong Company Reviews 

535
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, high quality, and wonderful variety of the biltong, noting that the ordering process is simple and delivery is remarkably fast. People often mention that the snacks arrive exceptionally fresh in well packaged boxes, making every purchase a truly satisfying treat from home. However, some customers also noted occasional issues with delivery delays during hot weather, while a few experienced unexpected product consistencies like fatty pieces in their orders. Despite these minor drawbacks, most shoppers remain deeply loyal and consistently eager to continue buying these unique treats.

What people talk about most

Product

People report high satisfaction with the product, consistently praising the amazing taste, freshness, and... See more

Quality

Customers report great satisfaction with the overall quality and taste of the products. Consumers frequently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Order

Reviewers mention positive feedback about order, consistently praising the easy and simple online ordering... See more

Service

Users describe positive interactions with service, highlighting excellent support, quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... See more

Company replied

Rated 5 out of 5 stars

The quality and taste are the biggest attraction’s for me. Their Biltong just melts in your mouth. Very very satisfying. The ordering process is simple and the turnaround times are quick. I find the... See more

Company replied

Rated 5 out of 5 stars

I've been buying from Weston for a couple of years now and their lean biltong is the best I've found and I've tried a lot during my high protein diet. The flavour variety is brilliant. The thing that... See more

Company replied

Rated 5 out of 5 stars

The biltong was delicious with a delicate mild flavour. So glad to have found a supplier of Freshpak Rooibos tea. Everything was well within the use by date. I'm already planning my next order. Very q... See more

Company replied


Company details

  1. #2 of 9 best companies in Meat Processor
  2. #1 of 5 best companies in Fresh food market
  3. #7 of 17 best companies in Gourmet Grocery Shop
  4. #5 of 29 best companies in Grocery Store
  5. #1 of 3 best companies in South African restaurant
  6. #39 of 77 best companies in Wine shop

Written by the company

Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!


Contact info

4.8

Excellent

TrustScore 5 out of 5

535 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(535)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Got no complaints everything so fresh…

Got no complaints everything so fresh and the packaging done well

26 July 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Fresh food, flawless packaging, and no complaints—we’ll happily take that hat-trick! Thanks so much for the lovely five stars 💚

Massive thanks
Team WBC

Rated 5 out of 5 stars

First time ordered on 'The Weston…

First time ordered on 'The Weston Biltong company', the service was excellent, quick delivery and well packaged.

29 July 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

First order, first-class experience! We’re thrilled everything arrived quickly and safely packed. Thanks for giving us a try—and for the fantastic five stars! 💚
As a small family business it really does make a massive difference to what we do.

Many Thanks
Team WBC

Rated 5 out of 5 stars

Easy ordering system

Easy ordering system. Delivery very prompt.
Dunking my rusk as we speak

28 July 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you so much for the lovely review! We’re delighted everything was easy to order and arrived promptly—because nobody should be kept waiting when there are rusks ready for dunking!

Enjoy every delicious, tea-soaked bite, and thank you for supporting our small family business. Just remember: dunk confidently…but not long enough to lose it

Massive Thanks
Team WBC

Rated 5 out of 5 stars

Love the biltong! It's always so tasty

Love the biltong, my fav is the chilli one, not too hot but just a little kick. It's a great snack with a cold beer.

26 July 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you! Our chilli biltong brings just enough heat to keep things interesting without setting your taste buds on fire. Paired with a cold beer? Now that’s snack perfection! 🌶️🍺

Massive thanks
Team WBC

Rated 5 out of 5 stars

Easy site to navigate and all my…

Easy site to navigate and all my favourites in stock

25 July 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Wow, thank you for this glowing review! We’re blushing more than a ripe tomato! Your kind words fuel our passion, and we’re thrilled to hear you had such a fantastic experience. If we could do a happy dance, we would – but we’ll stick to providing you with top-notch service instead! Can’t wait to welcome you back for more amazing adventures.

Massive thanks
Team WBC

Rated 5 out of 5 stars

Best biltong around!

I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best available. Quick shipping, and the best tasting biltong. Couldn't be happier.

30 July 2026
Unprompted review
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you so much for such a brilliant review! We’re delighted you finally found your way to us—although we may need a quiet word with whoever kept you eating that other biltong for all those years! 😂

Knowing that you keep coming back and consider ours the best available genuinely means the world to our small family business. We’ll keep making it tasty, packing it with care and getting it to you as quickly as possible.

Thanks again for your continued support and for giving your taste buds the biltong they deserve! 🙌🇿🇦

Massive thanks
Team WBC

Rated 5 out of 5 stars

Best biltong you can buy at a good price!

Regular customer and I couldn't recommend this place more. High quality biltong at a good price. I particularly love the rosemary and garlic biltong and you can pick the level of fat you want. Even got a nice free pen in my last order. I always try to support smaller companies where I can and this place is the reason I do.

17 July 2026
Unprompted review
The Weston Biltong Company logo

Reply from The Weston Biltong Company

TOP SECRET - The more times you order the bigger the prize..........

Thank you so much for your incredibly kind words and for continuing to support our little family business. It genuinely means the world to us that you choose to come back time and time again.

We're especially pleased that our Rosemary & Garlic biltong has won you over (excellent choice, if we do say so ourselves!) and that being able to choose your preferred fat level hits the spot. After all, biltong is a very personal affair!

As for the pen... we like to think it's our way of saying thanks, although we're fairly sure the biltong is the real reason you keep coming back! 😉

Reviews like yours remind us why we do what we do. Thank you for supporting small businesses, for recommending us to others, and for being such a valued part of The Weston Biltong Company family.

See you again soon for another bag... and who knows, maybe another surprise! 🇿🇦🥩

Rated 5 out of 5 stars

It was simple to order.

It was simple to order.
Ordered delivered on time.
I will recommend to everyone.

24 June 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you so much for the fantastic review! 😊

We do love keeping things simple... simple ordering, simple delivery... the only difficult part is deciding which flavour to order next! 😄

We're absolutely delighted everything arrived on time and even more chuffed that you'd recommend us to others. Word of mouth is worth its weight in biltong, and we really appreciate you taking the time to spread the love.

Thanks for supporting our little family business – we can't wait to tempt you back for your next biltong fix! 🇿🇦🥩

Massive thanks
Team WBC

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

29 June 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you so much for the 5 stars! ⭐

"Speedy delivery"… we like to think our parcels get as excited about biltong as our customers do! 😄

We're delighted your order arrived quickly, and we really appreciate you taking the time to leave us a review. Thanks for supporting our little family business – we can't wait to get your next biltong fix racing its way to your door! 🇿🇦🥩

Much Love
Team WBC

Rated 5 out of 5 stars

The Biltong is amazing

The Biltong is amazing. Quality far outweighs the price. Great range of flavours.
The ordering, processing and delivery are all bang on, never had to wait to get my delivery.

24 June 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Wow... now that's a review worth chewing over! 😄

Thank you so much for taking the time to leave such fantastic feedback. Knowing you think our biltong is worth every penny (and then some!) makes all the hard work worthwhile. We spend a lot of time perfecting our recipes, so it's brilliant to hear you're enjoying the flavours.

We're also delighted that our ordering, processing and delivery are hitting the mark too. We like to think the only thing that should take its time is enjoying the biltong not waiting for it to arrive!

Thanks again for your support. We can't wait to get your next biltong fix packed up and on its way.

Thanks again
Team WBC

Rated 5 out of 5 stars

All good all round

All good all round! Easy to order. Parcel arrived in great condition.

26 May 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

We’re thrilled that your order arrived promptly and that you found our online platform easy to navigate. As a small family business, we pour our hearts into ensuring every step of the process is smooth and enjoyable, striving to make the entire experience truly exceptional.

Massive thanks
Team WBC

Rated 5 out of 5 stars

Biltong

All the flavours

25 May 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Short and sweet, looks like you love what we do.

Massive thanks
Team WBC

Rated 5 out of 5 stars

Prompt delivery of very enjoyable…

Prompt delivery of very enjoyable Biltong

28 May 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you for the 5-star review!

We're delighted to hear your biltong arrived promptly and, more importantly, lived up to expectations once it got there! 😄

As a small family business its really important to us we delivery a cracking product and great service.

We work hard to ensure our biltong spends as little time as possible travelling and as much time as possible being enjoyed. Thank you for your support, and we look forward to keeping your snack drawer well stocked in the future!

The Weston Biltong Company Team 🥩🇿🇦

Rated 5 out of 5 stars

Beacon white eggs

my package arrived faster than expected, the packaging was great, included a magnet and it is nice to have a childhood classic being away from home,

27 March 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Thank you so much for the fantastic 5-star review!

Fast delivery, great packaging, a cheeky little magnet (just scan the code on it to experience rapid delicious delivery again and again), and a taste of childhood all in one box — we’ll happily take that as a win!

We’re so pleased we could send a little piece of home your way. That’s exactly what we love doing. 🇿🇦

Massive thanks
Team WBC

Rated 5 out of 5 stars

I'm just really satisfied with the…

I'm just really satisfied with the Biltong that is so tasty and comes in a portion that you really get to enjoy. Fairly good value too.

24 April 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

We love a customer who appreciates a proper portion size — life’s too short for stingy snacks 😄
Delighted you’re enjoying the biltong and even happier it’s hitting the sweet spot on taste and value. Thanks for the 5 stars — you’ve officially made our day (and justified another round of taste testing in the office)!

Many Thanks
Team WBC

Rated 5 out of 5 stars

Delivery time as expected

Delivery time as expected. Well packaged 📦

27 April 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

At WBC headquarters (population: three), a 5-star review is basically like winning the lottery—except instead of buying a yacht, we just grin maniacs for the rest of the day. When Rue’s glowing feedback came in, the office erupted into cheers, high-fives, and maybe an awkward victory dance or two. It’s amazing how a few kind words can power up the team faster than a triple espresso. to say, we’re now eagerly awaiting the next order, ready to serve up more of whatever magic sparked this fabulous review.

Many Thanks
Team WBC

Rated 2 out of 5 stars

Decent enough product, however…

Decent enough product, I chose lean but have had quite a few fatty bits in the pouches so far. Buying in bulk should probably be a little cheaper than it is but most places seem to overcharge for bulk orders. Delivery was disappointing as it took 4 days and during a heatwave, pouches are full of condensation due to being in transit in that heat which isn’t great - to much hassle to organise replacement so chancing it. Not ill yet thankfully 🙏🏼

26 April 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

A heartfelt thanks for the review—it gave us a chance to dive into your order details like detectives on a meaty case. Turns out, your Biltong landed just three days after you clicked “buy now.” You even snagged our special first-order discount, bringing the price to a smidge over £45 per kilo—practically a steal when you consider we make every batch fresh. Sure that means we’re not exactly Amazon-speed, but unlike those delivery Goliaths, our Biltong is handcrafted with love (and the occasional slice of fat for flavour—because all lean and no fat makes Biltong a dull chew).

We’re scratching our heads about, if you were disappointed, you didn’t just pop us another email—like you did midweek when you thought your delivery had wandered off into the wilderness. We’d have happily played the hero again. As for your concerns about condensation during the so-called “Great Heat Wave April 2026,” rest assured: over the past decade, we’ve shipped hundreds of thousands of packs through temperatures that would make the Sahara blush. And since Biltong was born to survive African heat, a little warm British breeze isn’t going to ruffle its delicious dried feathers.
It seems that if we had waited for the “Great Heat Wave of April 2026” to pass before sending, our delivery would have been even slower. So here we are, stuck in a classic case of being damned if we do and damned if we don’t—sweating through the heat or sweating over the delays.

Many Thanks
Team WBC

Rated 4 out of 5 stars

Delivery was great product arrived…

Delivery was great product arrived timely ordered Mr Sweet marshmallow eggs but unfortunately the eggs must have been subjected to heat at some point as the mallow had melted leaving the eggs full of very sticky residue.

29 March 2026
The Weston Biltong Company logo

Reply from The Weston Biltong Company

Hi Elaine

Massive thanks for leaving us a stunning review about what we do, unfortunately from time to time with imported Chocolate this can happen, sadly without opening them to inspect we are unable to see in what cases it may of happened. We do try to describe this on our product description to avoid any issues in the case of the product you purchased we described this as
"Our Sweetie Pie Vanilla Mallow Eggs are treasured treats that deserve care. We're committed to packing them with the utmost attention, though their delicate composition means damage can happen despite our best efforts. We're unable to process refunds for breakage or any other damage or imperfections that occurs during import or delivery, and we hope you'll appreciate the nature of these special confections"

Massive thanks for you custom as a small family business it really does make a massive difference to what we do.

Thanks Again
Team WBC

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