The Savanna Reviews 

Placed an order for 4kg traditional boerawors and only received 2kg. Sent an email with proof of payment of proof of order that showed the quantity ordered. Awaiting a reply.

Well packaged. Cooked the traditional sausage and half of the marinated chicken and it was 👌👌👌. The delivery service was on time too.

I find that even when going into the store or ordering online you are treated with great respect. It's always a treat for me to go instore as the staff are so friendly it just makes my day. Thank you ❤️ all at The Savanna for making a person feel welcome.

Quality of product, Delivery and Packaging all great .

Sadly we cant always get what we would like so was disappointed.

The packaging was on top notch. That was a wonderful service. All my drinks were nice and cold. Wooow thank you very much. I promise i will order again and again

Excellent service delivery by Royal Mail
Perfect transaction and excellent cider
Have had great service on all orders

Dog got very excited as she thought I had treated her to some proper food.🤣. Grandson will be happy at Christmas with a bag of biltong.

First time using The Savanna. Will not be the last. Fast efficient service. Great comms. Well packaged and protected goods. Used this as a trial to see how good they are. Only a little order this time. But was very happy. Highly recommended based on this experience. Thank you. Roll on the next order.

Thank you for your service and The Goods a little bit of upset about the Pronutro being Sold out I wanted to get the Banana flavour But damn I got the notification it was restocked then I looked and bam sold out

The parcel was delivered on time and in excellent condition. The wrapping up was exceptional and the ice wrap was still frozen.

Good from the word go no complications and well packed and prompt delivery.

I bought venison and wagyu biltong from you - both were inedible and I've thrown them in the bin after tasting a few pieces. I'm from South Africa and have eaten biltong for many years and these were the worst I've ever tasted. They arrived densely packed in small bags. The wagyu was covered in some oily substance and left an odd aftertaste. The venison was tough and tasted nothing like proper game biltong. Very disappointing - especially after the high price you charged. I won't be buying any of your products after this experience. Don't you taste your products beforehand?

Next day delivery by DPD - never happened. However, DPD claimed I refused to accept the parcel. The Savanna customer services say the package was apparently damaged at the DPD WAREHOUSE, and would be repacked and delivered. Never happened. I asked for a refund, and have had no response, or refund, in 5 days. Never again will spend my hard-earned money on people who don't care once they have it!!!

Update: I finally received a positive, friendly reply and a refund. Having had no problems with earlier orders I have amended my rating, but will still not be using this business again, due to slow customer service response.

Tins dented and three chocolate bars missing and the remaining one smashed to pieces and only fit for the bin very disappointed and doubt I shall be shopping with you again or recommending your company

My order from Savannah arrived promptly this morning. Four beautiful Gem Squash and my Provita biscuits. I will so enjoy these. The order was carefully packaged in a strong double walled cardboard box. The squash were perfect. An excellent service.

My order has arrived ! The packing is a work of art ! I love the cut paper you environmentally friendly use! But it is how everything fits snugly in the box, not a space for movement in transit. Well done. Of course it goes beyond saying im thrilled with my nostalgic goodies!!🇿🇦

Excellent service. Easy to order, quick response, rapid delivery, safe and on time.
I was introduced to the delights of rusks by one of my South African students. I have ordered from The Savanna before - always reliable. It is lovely to get South African treats in the UK. How about Milk Tart?

Super fast delivery solidly packaged reasonable price