Fantastic meal & relatively straight forward to prepare. Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #28 of 40 best companies in Meal Delivery
- #3 of 6 best companies in Cooking Class
- #19 of 22 best companies in Event Planning Service
- #55 of 75 best companies in Online Food Ordering Service
Written by the company
We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.
Cookaway
Written by the company
- World Food Recipe Kits for Curious Cooks
- Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
- Cookaway when you want to...
- With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
- How it works?
- • Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!
No subscription, no commitment
We won't tie you in.
Contact info
Unit 104, Rainbow Industrial Park, 2 Station Approach,, SW20 0FT, London , United Kingdom
- 0333 016 5664
- hello@thecookaway.com
- thecookaway.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delicious
I ordered the Japanese meal to cook for a birthday celebration dinner. It was something we hadn't tried before and we weren't disappointed.
The step by step instructions were thorough and all the ingredients supplied were of top quality.
There was a good range of dishes and plenty for 4 adults
Summer BBQ Feast ☀️🍴
Summer BBQ Feast ☀️🍴
Wow! I was absolutely blown away by Cookaway's Summer BBQ Feast.
From the moment it arrived, you could tell real care had gone into it. Everything was beautifully packaged, even with the heatwave in mind, and all of the ingredients were incredibly fresh and well presented.
The steak was honestly one of the best I've ever tasted..... perfectly tender, juicy and packed with flavour. The citrus chicken was just as impressive, with every bite bursting with fresh citrus that made it so mouth wateringly delicious.
The griddled asparagus, courgette and feta was the perfect accompaniment to both meats, adding a fresh, light balance to the meal. And the red chimichurri was absolutely incredible – rich, vibrant and something I'd happily put on everything!
The recipe cards were easy to follow, and the end result looked just as good as it tasted. This felt like restaurant quality food from the comfort of home, and I'll definitely be ordering again. Highly recommend! ⭐⭐⭐⭐⭐
Reply from Cookaway
Inedible chewy steak in the bbq box
We were excited to try the summer bbq box. We did think the price quite steep for what was included in the box but thought it would mean a high quality of the ingredients, we were therefore extremely disappointed that the steak (which was the main dish in the box) was so chewy it was inedible. We cooked it as per instructions which was how we would normally prepare steak anyway but it was just awful and we ended up having shoot to the supermarket and get some replacement steak (which was 10x better). The matter was made worse by the lack of customer service after we complained with no compensation offered. Other food was fine but definitely not worth the money.
Reply from Cookaway
Wonderful birthday gift for my mum
Wonderful birthday gift for my mum! Everything excellent quality, delivered on time, and absolutely delicious. Would recommend
Reply from Cookaway
Fillet steak was tasteless
Fillet steak was tasteless, puff pastry was made with vegetable oil, expected all butter, overall very expensive for what it was. Disappointed.
Reply from Cookaway
The recipe itself was delicious and…
The recipe itself was delicious and packaged beautifully. Customer service was excellent and proactive, calling to check up on dietary requirements rather than risk sending us the wrong thing! Would recommend.
Reply from Cookaway
Good to cook together
Good to cook together, enjoyed the food.
Recipes easy to follow.
The padron peppers were plentiful, but not very tasty as a stand alone dish.
Delivery was good and the quality of ingredients very good.
Reply from Cookaway
This is such a fabulous company
This is such a fabulous company. The recipes are so delicious and easy to do. Everything you need is neatly secure in ice packed boxes. I actually get excited opening it up!
Reply from Cookaway
Overpriced for recipe cards
Overpriced for recipe cards, plain flour and small bottle of olive oil. Potential for the packaging to cost more than the food though.
Would not buy again.
Your response is incorrect - ingredients comprised of flour, 2 enough for 2 flatbreads, a small jar of olive oil and tablespoon of red wine vinegar a sachet of salt and baking powder and Definitely not worth £16 with recipe cards for the one meal - ( yoghurt/ cucumber recipe, flatbread recipe, chicken skewer recipe and tomato and onion salad recipe. The meal for 2 with the meat ( chicken ) ingredient would have been £40 with the customer still using own ingredients.
Reply from Cookaway
Everything comes in one box
Everything comes in one box which is exciting! I didn't need to measure out the ingredients which is another plus. Unfortunately the sea salt came in a plastic box was broken and the salt scattered everywhere inside the box. If there is video option to provide alongside the recipe, that would be perfect!
Reply from Cookaway
Problem with First Order
I was excited about my first order which I was advised would be delivered between 5 and 6pm last friday before the bank holiday. When it wasnt delivered I looked at the tracker which explained that it was delayed but would be with me soon. We waited and waited and finally went to bed having checked the doorstep before we retired. Nothing! I then found the parcel at 7am the following morning on the doorstep the app telling me that it had been delivered at shortly after 11pm. I opened the package but the Chicken was rank and had to go straight in the bin. I immediately emailed to complain and have now been contacted to say they will replace the parcel which is nice of them. It would seem that the delivery company have let them down which they say is very unusual.
Reply from Cookaway
Reply from Cookaway
Easy to follow instructions and wonder…
Easy to follow instructions and wonder tasting food
Reply from Cookaway
A complete, interesting and enjoyable experience
This was purchased as a birthday present, so we carefully chose when the best time to create this menu would be...
Food was delivered as email suggested.
Well packaged and each menu / recipe card identified specific contents for each dish.
Ideal to have exact amounts for the recipes, making it easy to just add to the preparation of the food.
Found the Spotify play list enhanced the ambience of preparation and cooking!
Good portions, and as there were just the two of us, it was great we didn't have to cook again the following day, as ample to provide another substantial meal. Regardless of the time it took to prepare, I did enjoy the experience, and am glad we have a dishwasher to clear up the copious bowls and utensils I used.
I think I would prefer to use chicken breast, as it can be cubed better for skewering, and feel I could have made the paneer cubes slightly smaller. Not a criticism - just an option for us, as the quantities provided were generous.
I shall look forward to sampling another cookaway meal, and maybe I can entice my husband to participate in the cooking!
Reply from Cookaway
Delicious food and enjoyable experience
Delicious food. There was quite a bit to do with the Malaysian Night Market Experience but I rewally enjoyed making it. Friends and I enjoyed eating it too!
It would have been even better if I had remembered to add the sauce mixture to the Char Way Teow.
My fault entirely!
I was impressed with both the packaging and the quality of the ingredients. It was very comprehensive too.
We enjoyed the Spanish tapas dishes
We enjoyed the Spanish tapas dishes. Good quality ingredients, instructions easy to follow. Will definitely purchase these meals again. 😊
delicious, delightful!
it was delicious, thoughtfully prepared instructons, with generous portions.
All superb.
Felt like a Chef
Ingredients were fresh. Instructions easy to follow and the portions needed were ready to be used. It was a pleasure to cook with my daughter. The food was amazing!!
Reply from Cookaway
very late delivery
The use of DPD meant the box was delivered to the wrong address 3 hrs late.My 92 yr old near neighbour had to drive it round. This gave no time to marinade and fully prep the rice. Chicken fresh and the mint and coriander but overall didnt come out well and did not taste anything like a tandoori chicken should.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.