Wyndham Hotels & Resorts Reviews 

I stayed at the Wyndham Days Inn in Neenah, WI on December 6th and had a hold of $150 put on my card, which was to (and normally) drops off within a few days. After numerous calls to customer service and then verifying with my bank, they finally released it but the hold will not fall off until January 5th - unacceptable. The bank verified that it is on the hotels end and that the hotel chose the date. Between the back and forth with customer service (who also tried to sell me time share information when I actually would have considered if I had my money back, but their loss) and the unimpressive stay, this is absolutely frustrating. Absolutely do not recommend.

Dishonesty of the Travelodge by Wyndham Kissimmee/Orlando with Wyndham's complicity.

I am writing to express my dissatisfaction with the Travelodge by Wyndham Kissimmee/Orlando, located at 7475B W Irlo Bronson Memorial Hwy Kissimmee, FL 34747, with Wyndham's complicity, as they are doing nothing to return this amount, despite having been notified about a month ago, and have not returned the $50.00 (fifty dollars) retained as a security deposit.

I stayed at this hotel on November 28, 2025, and to this day, despite numerous and insistent requests for the return of this amount, which was even included in the credit card bill that I have already paid.

Reservation ID: 886984054
Reference ID: 235-12007665
VISA Credit Card Ending in 7162

Been a diamond member for about 4 years. I have yet to receive any Diamond “perk” which includes a bottle of water. What a waste to get diamond.

I have stayed in several different hotels in the western USA in the last few years. I have noticed that hotels in general have raised prices and lowered customer service over the last couple of years. Last night my wife and I stayed in the Coeur d' alene, ID LaQuinta by Windham and we were treated like royalty. The employees were friendly and helped make our stay very pleasant. You need to commend them. Thank You.

We stayed at the Super 8 by Wyndham in Saginaw, MI. The security lock on the door was broke off, the smoke detector was wrapped in a plastic bag, and the bottom of the bathroom door was destroyed (like someone had left a dog locked in there and it dug it's way out). One night was more than enough! No continental breakfast to speak of, bad parking lot lighting, and no elevator. We took our chances driving thru a snow storm rather than stay there again!

I stayed at the Wyndham Hotel (6200 Quarry) in Independence Ohio this year (2025). On the first night, someone’s car was broken into, in the rear parking lot (not my car). So, I parked in the front starting the next day. Then, my wedding ring is missing! I spoke to Lysa, at the front desk. She was concerned with me paying for the entire 6 nights! I was prepaid through hotels dot com (prepaid in advance)! There was no concern about my stolen wedding ring! I checked out after 3 days! No wedding ring! Hotels dot com is willing to refund my money. The Wyndham Hotels is refusing to refund my money and is not granting hotels dot com permission to issue a refund. The Independence Ohio, Wyndham Hotel is not safe or professional! Stay away!

We stayed at the Wyndham garden Chinatown for a quick trip to New York. We booked a package deal and thought that the hotel looked ok was in a not so nice area but we weren’t there for a holiday and would be out most of the days anyway .
We were told by the booking agents that they had got us an upgraded, updated room with great views of the New York skyline.
The hotel is dirty run down and in the middle of a slum! Admittedly it’s China town but at night it’s a no go.
When we arrived we were asked for a deposit on room damage! Plus they wanted $25 a day for breakfast and water. Breakfast was in the basement and was a gloomy area that looked like it could have been a disco / club in the past all red and black gloss on the walls. The rooms were that we had was basic ( we never got to see the updated room that we should have had ) the views were a joke and they said that 7th floor was the highest we could have for the price we paid.
Horrible place horrible experience never again. Unfortunately I can’t include piy

We booked a hotel @ 5858 International Drive, Orlando, 32819FL
We received a confirmation, so all ok.
Upon arrival it showed the hotel had been permanently closed for some years.
This shows total mismanagement

On getting to our room there was not a hotel guide in other language than Spanish. We asked the receptionist to help but told on Spanish is available. Same when we went to the restaurant, the QR code only provide Spanish menu. The staff were friendly and tried to help but were not provided with the tools to be able to do so. Also went we asked to charge our meal to our room the staff said this wasn’t possible.
In the room the safe instructions only in Spanish.
My partner's socks black after walking around our room. I was bare footed the soles of my feet dirty from walking around the room as well. How dirty must this carpet be?!
We arrive Friday evening, shortly after checking in I received a pleasant welcome WhatsApp message saying to reply if we have any issues. It is now gone midnight on Saturday; so far I have sent 4 messages and yet to receive a reply.
This is supposed to be an international company and from their website it is obvious they are proud of the number of hotels they have under various names around the world but cannot even provide a hotel guide in more than one language. Very poor.
Also damp at skirting level to side of the bed, damp affected tiling in shower room and poor quality dirty sealant in shower.

I have had a Wyndhym timeshare for 37 years. You can imagine how much money we have paid into it but I have taken several vacations I enjoyed. Tonight when I called to ask about an exception to allow me to pay to carry over my points they HUNG THE PHONE UP ON ME. Before hanging up, they were so rude I started to cry. They talked to me as if I were subhuman. My husband has tried to reach someone to complain and yet they do not have anyone you can talk with. Please do not buy into this system, they get worse each year

Accident at the days inn hotel maidstone..

The real concerning part from the accident that over 24hrs had passed before the accident form was completed by a member of staff, which this was only done when i mentioned upon checkout that it is due diligence to complete this and a duty of care to record and accidents regardless how minor this. Im not sure if this is common practice in the company but no manager or supervisor was on site and the only person i could speak to was a house keeper that day when leaving to raise my concerns for the second time

I was not offered an alternative room, no maintenance on site and was offered a medical bandage to cover the sharp screws. I have had a email from member of staff which i assume is from the customer care team, however although leaving her email at the footer has decided to ignore my replies

Don't believe anything these crooks tell you. The maintenance fees go up nonstop, and they always force the owner and spouse to sit through yet one more dishonest session of lies in order to steal even more money out of our pockets! Resorts are never available, and the "rules" are awful.

We booked a room at Days Inn by Wyndham in Columbia SC for 10/19/25 and of course we knew what the $ amount was for that room. When we checked in we were told there's a "$50.00 deposit for incidentals." When we checked out the desk clerk gave us a receipt for the room charge and it showed the agreed upon amount and the "$50.00 deposit" was not showing on the receipt.

When we got home I was checking our trip CC expenditures and I discovered the "$50.00 deposit" had been included in the room cost. Yesterday we went to the NavyFed CU and they called the motel and told the desk clerk we were disputing the charge - and funny thing, just like that, this morning there is a credit on our acct for $50.00. 🙂

It's flat out wrong for a hotel/motel to charge your CC for a different amount than what is stated on your check-out receipt.

P.S. Do NOT trust hotel/motel name brands when you're booking rooms. When we were leaving the next morning a cop drove in and he said we were not in a safe area. In the future we will be looking at hotel/motel reviews before booking a room.

Days Inn Maumee/toledo, Ohio
Done with Wyndam Hotels

I am staying at the one in Juhu mumbai Don't!!!! I booked thru flight centre Don't, DYOR.its terrible everything about it is awful
The room my shower flood whole bathroom. The breakfast lukewarm. I ordered room service for dinner and it also lukewarm. Mgr not interested in speaking with me. I booked from 2.10 to 25.10 I wish I had Not. The oriental restaurant food not that great very oily. The only good thing about the place is the staff they are nice, in particular at pool and in Shooters lounge. A special mention to Anthony if it wasn't for his hospitality I would be giving hotel one star. Room cleaning slow, rooms old bedside lamps hanging off wall. I have asked to speak with General manager 4 times Now but nothing. Hotel has WiFi but it is Not connected to tv. You have to use your own phone to stream anything. This is my 2nd trip to Juhu from Australia and this Hotel is 3 star at best. You are not allowed to bring in outside food so you are stuck eating poor quality lukewarm greasy dishes and food expensive compared to 5 star restaurants down the road.
I hqve Now had surgery and gave been told I cannot bring the breakfast to My room. Western woman on my own I Do not wish to be stared at by all the Men that seem to stay here looking at me like I am a Freak. The mgr wont soeak with me! The room is damp and so are my clothes after hanging in the closet. I wouldn't give this place One star! You cannot comment on their fb page Not surprising as there would be more bad comments! I cannot believe they are 5star
I will be complaining directly to Alex at flight centre who booked my room also!!!!
It is a male dominated hotel for male business men, who have treated me as 2nd class citizen, only one nice staff mgr. The male guests almost push me out of way to get in lift they are predominantly foreigners. I seem to be the only woman here, I am stuck here until 25.10 and flight centre will Not help me

I booked a stay at this hotel on May 29th, 2025 for family weekend at UA (October 3rd - 5th) through Wyndham's website. That's FOUR MONTHS ahead of my stay! I get an email (attached) from these clowns at Wyndham on September 30th, 2025 canceling my reservation less than FOUR DAYS before my stay! No explanation, no phone call, no effort to make it right.
I immediately started calling the "Customer Care Relocation Specialist" number in the email - about a dozen calls and 3 urgent messages left - nothing...crickets!
I called the actual hotel and some rude lady said something along the lines of "we under renovation" in response to everything I said with no offer for help - just basically "sorry, you're screwed and we don't give a rat's crap".
Needless to say, since I had already paid for family weekend events, football game tickets, and taken off work, I had no choice but to book another hotel at the last minute. It cost me more than twice as much and was 20 minutes further away from campus.
Wyndham still hasn't called me back to this day. Wyndham sucks. Their customer service sucks. Do business with them at your own risk.

I had reservations to start on 10/19/25 in Fla. RCI which is owned by Wyndam sends a email and then calls me to tell me there is a problem with my RCI reservation that I made months ago.... RCI says that Wyndam overbooked the resort Wyndam says tha RCI oversold the units they had to exchange. I bet that they wanted to rent that week for big bucks... I told them I wasn't happy (RCI) they said Wyndam was offering me my choice of 2 resorts in Orlando. I I had reservations for a 2 br 2 bathroom in Daytona beach....not interested in Orlando. They (RCI then offered a 1 bedroom 1 bathroom 3 hrs away from Daytona...... I used to be happy not anymore. They don't care about RCI members or disrupting and ruining peoples vacations.

Ive stayed through Wyndham Hotels In resorts n the timeshare is horrible n terrible n they just want your money I'll never go through them again n once again they lied to me n I even got a discounted rate n paid lower then I did four years ago else where for a vacation n so now their taking 450 out n the guy at front desk this time wa a complete jerk m ass whole n they wanted proff of my income none of the other ones done that to me ingot screwed I'm just glad it's not six hundred bucks this time I'm warning folks don't ever use thier time share I want ever again second time n it want be a third of instaubat o e of their hotel properties I'm just going to tell them no n no n no I'm not interested n the timeshare offer they have for me to stay in spent over almost bout six hundred to right hundred on second trip even with havn to pay pat four fifty because I didn't qualify n going to get charged plus included with hotel unpicked in Gatlinburg TN for my last night thier through my buddies military discount me n him went half on for a deal next time I don't want none of their services for no Damm timeshare yes I said it no j no lesson learned I had another bad experience in even told the person who I paid on phone with my card info through them for it n was lookn forward to the salary they put me in never again n I'll stay else where or go through another company through my employee discount through work or just use orbitz,Expedia or booking com in have thier app ls logged into my phone n have a free account with them you all screw folks over even got a married couple the day I was supposed to go to the lecturing time share presentation got them as well thier just not a good company in general to fool with n I gave them an ear fool on the phone n imma tell em again n this time nope third time is a no n now I have to make up for all that hard earned money I saved n worked for all down the drain 😤😡😠 n work for it back n now also gotta pay my bank back as well n had to get a loan so after I apt back the fob fifty to have some money left in my account to lay two of my bills i own on for partial payments esc never again be never so you all don't offer me nuttn again I'm going to doute it with my bank n the one I got approved with for a major credit card over a year ago last but not least first one was in Myrtle Beach was in 2023 n recent one was in Pigeon Forge i knew it shoudlnfo just sayued in what I had originally wanted to stay in Gatlingburg a descent hotel for a discounted price through my job n I want beer stay n Pigeon Forge again unless it's a cbin not through this company or stay n Gatlingburg through someone else enough said but I'm telling the truth about it!

Wyndham Vacation Ownership - AVOID THIS COMPANY - Deceptive Practices and False Promises

What started as a "45-minute presentation" at Wilderness Resort became a 4.5-hour nightmare of high-pressure sales tactics. Multiple Wyndham reps tag-teamed us, rushing us through contracts we couldn't properly review. They charged us $40 with promises of a refund, then gave us worthless amusement park tickets instead.

We were sold a fantasy - weekend getaways throughout Minnesota, flexible point usage, consistent redemption values. The reality? IMPOSSIBLE bookings, severely limited availability, reduced point values, and a confusing platform that seems designed to frustrate customers into giving up.

When we tried to cancel, they lied about "easy resale opportunities" due to "high market demand." Complete fabrication! No resale option exists. Customer service is a joke - 30+ minutes of transfers just to speak with someone who can't help.

The most infuriating part? They scheduled our "new owner orientation" ELEVEN DAYS after signing, well past the 5-day rescission period they never properly explained. This feels intentionally deceptive to trap customers.

In over a year, we've used it ONCE after jumping through countless hoops, and even then, they didn't honor the promised point values. The "complimentary vacation" they promised? Another scam with a deliberately broken redemption process full of dead-end links.

Wyndham preys on trusting families with elaborate lies and manipulative tactics. Save your money and sanity - find literally anywhere else to vacation. This company is built on deception and customer exploitation.

Please do not stay at this hotel. 24 hours after checking in my credit card was used fraudulently. I am a single mum on holiday with 3 children on my own and this left me without access to any funds for a few days. My own investigations led to finding out it was an hotel employee. After all the stress and upset, the hotel refused me my nights refund!! Absolutely no sympathy for the awful few days I had in a foreign country with no money. Very shady establishment.