Wyndham Vacation Ownership
Wyndham Vacation Ownership - AVOID THIS COMPANY - Deceptive Practices and False Promises
What started as a "45-minute presentation" at Wilderness Resort became a 4.5-hour nightmare of high-pressure sales tactics. Multiple Wyndham reps tag-teamed us, rushing us through contracts we couldn't properly review. They charged us $40 with promises of a refund, then gave us worthless amusement park tickets instead.
We were sold a fantasy - weekend getaways throughout Minnesota, flexible point usage, consistent redemption values. The reality? IMPOSSIBLE bookings, severely limited availability, reduced point values, and a confusing platform that seems designed to frustrate customers into giving up.
When we tried to cancel, they lied about "easy resale opportunities" due to "high market demand." Complete fabrication! No resale option exists. Customer service is a joke - 30+ minutes of transfers just to speak with someone who can't help.
The most infuriating part? They scheduled our "new owner orientation" ELEVEN DAYS after signing, well past the 5-day rescission period they never properly explained. This feels intentionally deceptive to trap customers.
In over a year, we've used it ONCE after jumping through countless hoops, and even then, they didn't honor the promised point values. The "complimentary vacation" they promised? Another scam with a deliberately broken redemption process full of dead-end links.
Wyndham preys on trusting families with elaborate lies and manipulative tactics. Save your money and sanity - find literally anywhere else to vacation. This company is built on deception and customer exploitation.