Wooden Blinds Direct Reviews 

8,691
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional standard of service. Customers frequently mention that the website is very straightforward to navigate, making the entire ordering process smooth and stress-free. Consumers are also thrilled with the product quality, highlighting that the blinds fit windows perfectly, look stunning, and arrive promptly with reliable delivery. However, some people mentioned that certain small components, such as plastic cleats, valance clips, or extra fittings, felt less secure or a bit misleading. A small group of reviewers also encountered occasional problems with sizing discrepancies or received items that did not match their quality expectations.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with the robust quality, perfect... See more

Delivery service

People report positive experiences with delivery service, noting that orders arrive promptly and well... See more

Order

Clients share positive opinions on order, frequently highlighting the straightforward website navigation and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting great delivery and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first started using Wooden Blinds Direct 14 years ago at an old property, ordering around 6-7 blinds back then, and around the same at another property a few years later and after moving just over 2... See more

Rated 5 out of 5 stars

Easy website to navigate and placing the order was very straightforward. I've not hung them yet as I'm still in the middle of decorating. However, having taken a quick peek, the quality looks great an... See more

Rated 5 out of 5 stars

Great quality and fast dispatch & delivery. Exactly the correct ordered size, all brackets & hardware good. Child safety equipment included. Pelmet / Trim had 2 returns and 1 mitre pre done too.

Company replied

Rated 5 out of 5 stars

Good quality product, delivered in reasonable time, well packaged. Excellent instruction sheet and video. We fitted the blind easily and are very happy with the quality, colour, texture and fit. Const... See more



Company details

  1. Door shop

Information provided by various external sources

Made to measure in Yorkshire, our wooden blinds are made from the finest quality basswood. Wooden Blinds Direct stocks a huge range of blinds in all colours and styles to suit any taste. Each product is handmade and tested against a thorough quality control check before despatch, guaranteeing the highest quality every time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

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4.5

All reviews

(8,691)

137 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy ordering process

Easy ordering process, measurement guide clear. I ordered a blind and a duster to bring total up to free postage point - but they then arrived as two packages despatched separately but with the duster package labelled as 1 of 2 which gave the impression that Royal Mail had lost the blind. Quick email to Wooden Blinds Direct - apparently the blind despatch was separate despite misleading labelling on duster package! Blind arrived a week later -all fine.

16 October 2026
Rated 2 out of 5 stars

There’s so many companies doing these…

There’s so many companies doing these blinds I would say choose another one. Ordered a wooden blind but what arrived was nothing like the picture. My drop measured 101.5 so I put 102 cm. I should have put 101 but what’s half a centimetre. The blind is far too long and 2 spare slats sit on the bottom base plate. The tapes are 4 centimetres wide and far too obtrusive for the size of the blind. Nothing like the illustrated blind but I was told that the picture on their website is for illustration only. Tape poor quality and looks like someone has just used wide masking tape. Because the blind is too long the hideous tapes just bulge at the bottom and there’s no way of hiding them. Firm weren’t interested. Have ordered a new one from local firm which I should have done.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy website to navigate and placing…

Easy website to navigate and placing the order was very straightforward. I've not hung them yet as I'm still in the middle of decorating. However, having taken a quick peek, the quality looks great and I'm excited to get them put up. Great communication with regards delivery and order progression. Thanks

13 October 2026
Rated 5 out of 5 stars

The blinds arrived in very good…

The blinds arrived in very good time,very well made, look robust easy to install and very well priced I'm very happy with my purchase many thanks look forward to future purchases.

11 September 2026
Rated 1 out of 5 stars

VERY DISAPPOINTING

I paid the extra for premium finish blinds, but blinds supplied were a poor quality and looked like plastic, NOT WOOD !
They looked nothing like their website images.
My complaints fell on deaf ears and any reply’s to my communications took days.
IF YOU WANT WOODEN BLINDS, AND CUSTOMER SERVICE, STAY CLEAR OF THIS COMPANY !

5 September 2026
Unprompted review

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