Sonos Inc. Reviews 

First of all got a Sonos One, great.
Then decided to upgrade my home cinema system with Beam Gen2, a pair of Era 300 Gen2 an a Sub Mini.
Wow, what a difference.
Fantastic clarity and power, so pleased I invested.
Matched with my Brennan B2 which linked seamlessly.
Brilliant.

Brutal app. I’m listening to LESS music now. I no longer listen to music on my ten Sonos products. Almost never works. Every time I open it I get a new combination of speakers. Great when it works but it doesn’t. It’s got a mind of its own. And when you call support they talk to you like it’s YOU and tell you to call your internet provider. Garbage. I’ve spent over 36 hours trying to get it to work. It’s like nailing jelly to a wall.

Quality, good sound

Wonderful equipment. great sound.

Quallity is the Best!

Approximately 1.5 months ago I purchased a Sonos home theatre system that cost over $2000. From day one I’ve had nothing but problems with it. The speakers constantly cut out or stop working completely. I’ve spent countless hours troubleshooting on my own, using their chat feature and several phone calls with their tech support. The issue has not been resolved. To make a long story short, I would definitely not recommend spending a lot of money on any Sonos products. Their products may be good but they have serious technical issues. I really regret buying this system. I had a JBL before this and it was far more reliable. Honestly, I think Sonos is expensive junk. Stay away! Go with another brand.

I find Sonos immensely frustrating. It doesn’t sync well with my home tv system - nothing elaborate, just soundbar2 x Sonos 1s plus woofer. This should be easier and should work more seamlessly. But no. Quite often refuses to work. No way of working out why. Buyer beware. I wish I hadn’t bothered….

Plug and play, great as I’m not tech savvy

I have $10k worth of Sonos, PlayBase, Play, Sub, and Five's. For years I assumed Sonos would fix the bugs, they have not. I changed network equipment SIX TIMES, don't blame my network. It should just work. And yet, 90% of the time either nothing will play, some speakers wont group or cuts out frequently, or groups drop apart etc. Its a crime that Sonos has had a decade to fix this but have utterly failed. Not a single day of my life passes when Sonos doesn't make me angry or irritated with its incompetent lack of reliability. I just spent 5 minutes trying to play a song in my kitchen. This is not how I wish to start the day. Sonos should fire their engineers and hire new ones.

I’m really enjoying the sound quality in my bedroom. Coming from Samsung products, the audio here is far more refined and clear—the subtle details come through without getting muddy or overpowering the room.

However, there is a recurring sync/CEC bug with streaming remotes (both Apple TV and Google TV Streamer). Whenever the setup sits idle for a while, the volume level resets down to 0 upon wake-up. The remotes stop responding to volume adjustments, forcing me to manually raise the sound each time either through the physical touch controls or via the Sonos app.

It’s an excellent speaker with crystal-clear dialogue, but a software fix for this standby wake-up volume issue would make the experience seamless.

We were looking to install a surround system in our family room and add speakers to other rooms of the house so we could have music playing throughout the house. I found the Sonos website to be very informative and helpful in guiding my decision to purchase our audio system. It was easy for me to figure out exactly which speakers I needed, and how many, based on the product descriptions. The purchasing process was easy and I received my speakers very quickly. After downloading the app, setting up my speakers was a breeze! No professionals needed! The quality of the sound is amazing, and all speakers are wi-fi, so we didn't have to run wires. We were also impressed that there is no lag between speakers when playing music, which can happen with lesser wi-fi based speakers. We're very happy with this system!

The product and the ecosystem is amazing and the sound quality tweaking is top notch the price could be a little better but everything else is good 👍 huge fan

Amazing!Almost excellent sound with great bass and fantastic connectivity

Quality equipment for a reasonable price.

Excelent product quality and outstanding customer service.

Very helpful salesperson who was able to answer to my many queries. In addition shared with me on the roadshow at is happening soon and a good bargain. Delivery was on time and getting the system up was a breeze.

Beyond expectations of the functions…so far

Customer support