I don’t understand this way of ordering shoes , my grandson sends me what he wants and I order, I never know what the price is or how to buy. Older women who is not good with computers do it’s a bit c... See more
Company replied
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Review summary
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I enjoy the wide variety and availability of shoes. The delivery system can be baffling at times. Took about almost a month to receive an order within the purchases I’ve made. I enjoy the site for hav... See more
Company replied
I have purchased two pairs of shoes from StockX and both experiences were outstanding. I highly recommend StockX to everybody that I know. My first transaction was a couple years ago where I got a pai... See more
I appreciate the inspection and process of my orders . A couple of times my orders were stopped because of finding something when the product got to stock X. My orders are always in great condition a... See more
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.Shop With Confidence
Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.Learn more about Our Process process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
Shop with confidence
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
283k reviews
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Amazing Shipping, Skyrocketing Prices
Your great shipping and schedules for delivery are amazingly fast and you never run out of stock of my favorite items! But the reason I didn't give full credit is because the item I bought could've been cheaper, including the cost of your shipping. Please also do make sure that the discount codes we get from you are also valid when we get them.
3 September 2026
They sent me a birks clogs used..
They sent me a birks clogs used... when I bought a brand new so disappointed
5 September 2026
The size 13 feels like a size 12 or 11
The size 13 feels like a size 12 or 11. Can I return and for a size 14?
I sent a few text yesterday on the day I received them. Jordan 40.
5 September 2026
Super fast and came in perfect condition
The experience was super perfect and easy. Came in very fast
5 September 2026
Simple and Effective
Bidding process was very simple. Communication was sent in a timely manner regarding updates on the item I was interested in. Verification process was quick, and the item was shipped earlier than anticipated. No complaints here.
27 August 2026
Stop using StockX in your labels
Stop using StockX in your labels, FedEx driver opened my package before delivery.
5 September 2026
Easy to use
It was a simple and easy process to find and look for what I wanted. I love the verification and updated on the status each step of the way.
4 September 2026
Everything was great
Everything was great. The process seemed to be better this time. I know some things are out of their control but the verification process was better. Their communication could be a little better with emails when things take unusually long.
5 September 2026
Keep me updated on delivery
Keep me updated on delivery. Took clear picture. Smooth process
5 September 2026
Got sent the wrong size for a pair of…
Got sent the wrong size for a pair of sneakers i ordered . I don’t understand how that happens if each pair is verified prior to being shipped to buyer .
5 September 2026
Completely disgusted with your company…
Completely disgusted with your company and willingness to help with my sun school shoes that were never delivered in you guys deny to help with anything to situate the issue. Your company has pathetic and a disgrace tissue retail. I will do everything in my power to halt anyone that I know from ever ordering anything from your association seriously pathetic establishment that you run
27 August 2026
Hoodie came in different size and I…
Hoodie came in different size and I cannot return it.
5 September 2026
It's a easy process to order but it…
It's a easy process to order but it always seem it takes alot longer for delivery then it should n yall say.
27 August 2026
Love the shoes..
27 August 2026
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