Skyclub.com "The First & Business Flight Company" Reviews 2,248

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the staff's friendly and helpful attitude. Consumers appreciate the efficient booking process and the speed with which their inquiries are handled. People also value the company's ability to find competitive prices and provide excellent value for money. Many reviewers specifically mentioned individual staff members by name, commending their professionalism, patience, and willingness to go above and beyond to meet their needs. Customers felt supported throughout the entire process, from initial inquiry to booking and even when dealing with unexpected travel disruptions. The positive experiences suggest a strong commitment to customer satisfaction and a reliable service.

Based on these reviews

Rated 5 out of 5 stars
Verified

Rather than go through the headache of looking myself for flights and prices I was prepared to pay which would have probably involved looking all over the place and taking much time, I entrusted this... See more

Rated 5 out of 5 stars
Verified

They made booking flights easy. I achieved exactly what I was looking for in regard to all aspects of my trip to Australia. The price for the Business Class fare was extremely good. Also the staff w... See more

Rated 5 out of 5 stars

We booked tickets to Japan via Hong Kong through Sky Club – this marked the first time we hadn’t gone direct to the airline (Cathay Pacific) to buy tickets. Our plans were disrupted by Typhoon Raga... See more

Rated 5 out of 5 stars
Verified

Great experience booking with Skyclub. Seth could not have been more helpful. He was brilliant! I wish other companies could demonstrate customer service as good as this!

Rated 5 out of 5 stars
Verified

I’ve dealt with Max twice this past year and the service has been first class. Highly efficient as well as courteous and knowledgeable.

Rated 5 out of 5 stars

Trawling on-line through a wade of possibilities for a long haul flight, London to New Zealand for my family and found Skyclub.com Charlie Machabeu-Williams, Travel manager, listened to what we want... See more

Rated 5 out of 5 stars
Verified

Really friendly service with fast follow up and a great price offered. We were looking at business class flights to Sydney and Skyclub came up with some really good options at a very good price The... See more

Rated 5 out of 5 stars

Great deals on flights but the most incredible customer service. Charlie and Hamesh are superb - thank you so much

Rated 5 out of 5 stars
Verified

I spoke with Max explaining the flights I was looking for. Max managed to pull together flights with 1 change for each of the outbound and inbound journeys which helped keep the costs down without ad... See more

Rated 4 out of 5 stars
Verified

Christine was polite, eager to assist and did manage to get our flight booked. She remained professional throughout, but I sensed she was quite busy, young and perhaps a little pressured with work. I... See more

Rated 5 out of 5 stars
Verified

Got an immediate call back from Miles after my online inquiry. He was able to source me a really great deal, answered all my queries, gave me time to confirm my arrangements and I was all booked and t... See more

Rated 5 out of 5 stars
Verified

This was my first time using a ticketing agency to book flights, and from the very beginning, Ray at Skyclub made the whole process incredibly smooth and convenient. He took all the hassle out of bo... See more

Rated 4 out of 5 stars
Verified

Christine dealt with my query concerning my flights to San Francisco and provided me with some great options. However, it wasn’t made clear that the option with two separate tickets meant I could only... See more

Rated 5 out of 5 stars
Verified

Ray was very responsive to my request for a flight to Australia, thinking laterally about options I hadn't considered. There was no pressure. Also a very clear schedule table made it easy to see al... See more

Rated 5 out of 5 stars
Verified

Very efficient communication via phone with the team. Milton and Ray were excellent. Skyclub were able to save me more than £400 than going direct to BA. Milton took all my requirements and came ba... See more

Rated 4 out of 5 stars
Verified

lt was a good experience.However you need to be very specific in what you want and also do your own homework. l was initially offered various flights and connections that were too long,hence be clear... See more

Rated 5 out of 5 stars
Verified

Business class flight required from Ireland to Melbourne. Dealt with Max who got me a good deal in a very professional, speedy manner. Informed him of my requirements he obtained a couple of options... See more

Rated 5 out of 5 stars
Verified

I have used SkyClub previously and found their staff very friendly and helpful. Hamesh S has been brilliant, extremely supportive in arranging my flights with all the date changes, airlines and depart... See more

Rated 5 out of 5 stars
Verified

Hi, Can I just say that Bella Yentzer has been extremely helpful to me in my current situation trapped in quarantine here in Vietnam. She was most professional, kind and thoughtful in her dealings... See more

Rated 5 out of 5 stars
Verified

Christine helped us through the process with multiple options for us to choose from. We are travelling to a family wedding and visiting a few destinations while away so there were 7 flights to arra... See more

Rated 5 out of 5 stars
Verified

Gia very quickly responded to my online enquiry. Bella stepped in and with charm and efficiency found us a good deal to/from Miami in super-high season! I have used Skyclub before to book long haul Bu... See more

Rated 5 out of 5 stars
Verified

Seth was able to find me a great price, but that's not why I am giving a 5 star review. He listened to my needs, was patient when I needed to change the brief and got me what I wanted, all the time ma... See more

Rated 5 out of 5 stars
Verified

Christina is amazing! She found me another great business class deal to fly to Jamaica over Christmas/New Year which is peak season. SkyClub delivers a great deal again!

Rated 5 out of 5 stars

My first time using Skyclub and it didn’t disappoint. After giving Christine my flight options she very quickly found a flight at an amazing price. I will definitely be using their services again and... See more

Rated 5 out of 5 stars
Verified

The lady who dealt with my booking was a delight, knowledgeable, helpful, friendly and professional. She also dealt with MY mistake quickly and efficiently. Cannot recommend highly enouggh

Rated 5 out of 5 stars
Verified

Very quick to respond to my initial query, Charlie was very helpful and answered all my many questions (travelling with a disability). Feeling very confident about the journey now. Also found me a f... See more

Rated 5 out of 5 stars

I have been in business for 50 years dealing with customers and suppliers globally. Dealing with Skyclub has been a high point in my vast experience of business. I felt from the s... See more

Rated 5 out of 5 stars
Verified

Skyclub not only came up with the best price, they provided the best transfer, with the exception of one longer delay on our return, in Hongkong! It felt that we were being looked after!

Rated 5 out of 5 stars

I am currently “stranded” in Australia due to the Covid-19 virus, and have been dealing with Bella Yentzer to organise a return flight. This is still a “work in progress”, but Bella has been patient,... See more

Rated 5 out of 5 stars
Verified

Fantastic service I can not wait for my holuday in a week we had major schedule change and it was dealt with easily and quickky the girls in the iffice are amazng very friendly and helpful. I would... See more

Rated 5 out of 5 stars
Verified

From my first enquiry through to booking, Max couldn't have been more helpful or accommodating. From looking up the best way and most cost effective to get to my destination, he was superb. All very e... See more

Rated 5 out of 5 stars
Verified

Due to Coronavirus outbreak my flight was cancelled by Virgin Atlantic. I was without the ability to verbally communicate using my mobile in NZ with Skyclub Or Virgin Atlantic and had to involve a Thi... See more

Rated 5 out of 5 stars
Verified

Max listened to all our requests - which changed and evolved, with patience and expertise. His advice and support were first class resulting in the bookings we wanted. Excellent service.

Rated 5 out of 5 stars
Verified

Miles could not have been more helpful. He found a number of great options for my flights which were way more reasonable than any I had found myself. A very helpful and professional service.

Rated 5 out of 5 stars
Verified

From start to finish the service, patience and advice were excellent. Super cost saving made, based on my own research. Very satisfied with the outcome. The only disappointment is that I have not u... See more

Rated 5 out of 5 stars
Verified

Very hap with booking my flights to Bangkok. Seth was professional throughout. Will definitely book through SkyClub again

Rated 5 out of 5 stars
Verified

I'm very pleased with the service especially this is the first time I have booked with Skyclub. I would like to say thank you to Charlie for sorting out the flights and manage to find a great price... See more

Rated 5 out of 5 stars
Verified

I spoke to a lady called Christine D,Souza She was so helpful and was very patient with me as I was unsure what I needed. Each time Christine called me back after me asking for more time to decide. I... See more

Rated 5 out of 5 stars
Verified

Nima is so helpful with my requests and manages to find the perfect flights for me. I have used her several times and will continue to do so.

Rated 5 out of 5 stars
Verified

Very helpful, I have not been on holiday to Aus since covid, and I found the process very smooth

Rated 5 out of 5 stars
Verified

Knowledgeable staff, an attitude that went beyond what I was expecting, very fast service, and courteous

Rated 5 out of 5 stars
Verified

Bella the SkyClub person who dealt with my enquiries, itinerary and tickets was exceptional as she always has been

Rated 4 out of 5 stars
Invited

Friendly and helpful service. Would expect a little more knowledge on similar routes where bigger savings can be made. For example I was looking to go to San Francisco from London and it was myself th... See more

Company replied

Rated 4 out of 5 stars
Invited

We have used SkyClub many times before without any real problems. Unfortunately our latest booking was a little more problematic when we heard Virgin Australia had raised the price of a fare, even... See more

Company replied

Rated 4 out of 5 stars

When I used Skyclub, I expected to get a good deal , but that wasn’t the case. I paid £5440 for two business class flights to Cancun only to find that if I had bought them form Trailfinders I wou... See more

Rated 5 out of 5 stars
Verified

Seth was extremly helpful in getting us the right prices for a month long trip. He kept us updated and answered all our questions. This was our first experience of using Skyclub and we were very impre... See more

Rated 5 out of 5 stars
Verified

So simple , just explain where you want to go & when & they do the rest . Fights arranged within 2hrs from start to payment all witinn 2 phone calls . Fantastic, sorted !

Rated 5 out of 5 stars

I contacted SkyClub in January to enquire about flights to Australia in order to watch the Lions play. I gave them my exact requirements re stopover, companies and seats etc and they said they would i... See more

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Company details

  1. #8 of 42 best companies in Flights search site
  2. #7 of 34 best companies in Airline ticket agency
  3. #6 of 24 best companies in Hotel
  4. #22 of 144 best companies in Tour operator
  5. #32 of 204 best companies in Travel agent

Written by the company

Trusted by thousands for First & Business Travel & service Please feel free to contact us, visit our website, or call us during our office hours M-F 9am-6pm, Weekends 10am-4pm on 0207 255 1234 We are always delighted to discuss how we can help and advise you for all your global travel, flights, hotels and beyond. Our clients include individuals, small and large companies and we welcome you all. Call us on 0044 207 255 1234 or pop in for a very nice cup of coffee from our very nice coffee shop friends next door. By the way, We are fully financially protected; IATA, ABTA and ATOL, Licensed by the Civil Aviation Authority ATOL9595, The Association of British Travel Agents (ABTA NUMBER: Y3196 & L861X) and Members of The international Air Transport Association (IATA 9128223) This means that we are Mainline agents, your monies are secure and financially protected and we meet the standards and tests required to hold such prestigious certification as a company. Skyclub is a registered trademark, Skyclub.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

They made booking flights easy.

They made booking flights easy.
I achieved exactly what I was looking for in regard to all aspects of my trip to Australia.
The price for the Business Class fare was extremely good. Also the staff were excellent and courteous.

16 October 2025
Rated 5 out of 5 stars

The best

Great deals on flights but the most incredible customer service. Charlie and Hamesh are superb - thank you so much

14 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Rather than go through the headache of…

Rather than go through the headache of looking myself for flights and prices I was prepared to pay which would have probably involved looking all over the place and taking much time, I entrusted this task to sky club; told them what I wanted with some days flexibility either side. The rep , Christine, came back pretty quickly with a most reasonable flight and in fact costing less than I was able to find in the short time I spent searching, so I was most pleased. So I am in possession of an excellent business class flight to Bogotá for less than i had expected. It is direct which is even better. No stops in Europe or USA. Great! Furthermore Christine responded speedily to one or two subsequent questions I had about the flight. So, in short, a most pleasant and easy experience.

3 October 2025
Rated 5 out of 5 stars
Verified

First Class Service

Seth was extremly helpful in getting us the right prices for a month long trip. He kept us updated and answered all our questions. This was our first experience of using Skyclub and we were very impressed by Seth's professionalism and knowledge. In the course of our booking we also spoke to Ian, who, like Seth was very helpful. We would happily recommend Skyclub and we will be using them for future bookings.

5 October 2025
Rated 5 out of 5 stars

We booked tickets to Japan via Hong…

We booked tickets to Japan via Hong Kong through Sky Club – this marked the first time we hadn’t gone direct to the airline (Cathay Pacific) to buy tickets. Our plans were disrupted by Typhoon Ragasa – Hong Kong airport was shut for 36 hours and our return flights were cancelled. As we stood at the customer service desk at HKIA I thought “this is the one time I should have booked with the airline as we need replacement flights from them”
So we stood in the customer service queue for 2 hours and rang Sky Club at the same time.
In the event the airline offered a downgraded ticket over three legs after 6 days and Ian and team at Sky Club somehow managed to get us replacement cabin tickets quicker than the airline. I would like to sincerely thank them for their excellent customer service during a trying time. Pete S UK September 2025

23 September 2025
Unprompted review
Rated 5 out of 5 stars

The Fabulous Skyclub !

I have been in business for 50 years dealing with customers and suppliers globally.

Dealing with Skyclub has been a high point in my vast experience of business.

I felt from the start that I was dealing with people who were established business friends. They could not have been more attentive and helpful. They handled every aspect of my required itinerary with ease and reassuring professional conduct.

This is sadly so very rare in these careless times and so very refreshing too.

I would urge anyone reading this to use Skyclub, all the hassle and worry of booking online or direct with an airline is removed. No waiting for hours trying to speak to someone, their phones are answered promptly. If you experience any issues during your journey then be assured you can call them and they will expedite matters.

I really cannot speak too highly about this company and they provided me with a great deal and way cheaper than I could have achieved myself.

I was looked after by Nathan Davani and Ian Williamson two of the most friendly and professional guys one could ever hope to meet.

Well done men and well done Skyclub. Bravo !

My best wishes for your futures.

Mike Ottley.

24 September 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I spoke to a lady called Christine…

I spoke to a lady called Christine D,Souza She was so helpful and was very patient with me as I was unsure what I needed. Each time Christine called me back after me asking for more time to decide. I will definately use this company again in the future

18 September 2025

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