Everything went well. The only disappointing thing was that we couldn’t get the app to work to unlock the key box, so we had to do a different transition at the counter, which ended up costing us mor... See more
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Company details
- Car rental company
- Car rental service
- Car Sharing Location
- Limousine service
- Truck rental agency
- Van rental agency
Written by the company
👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more. We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Contact info
1501 NW 49th St, 33309, Fort Lauderdale, United States
- +1 888-749-8227
- service@sixt.com
- www.sixt.com
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Replied to 33% of negative reviews
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Quick service and courteous.
Quick service and courteous.
Great selection of cars
Nice staff.
The staff at Alicante airport I was in contact with spoke English without problems and was really friendly and helpful. My rental Opel was almost new. The Opel had random "computer issues", side mirrors not going in/out after locking/unlocking and once a "unknown" warning sound. I fixed both by restarting the car. This is my second Sixt rental but not the last.
American renting a car in Munich
We rented a car in Munich near Ostbahnhof (East train station) via the app. We reserved an Audi A6 and that was the vehicle we received. We were actually about two hours late for our pickup appointment but that was no issue. I reserved using my Chase card which has primary protection on it - the representative understood and did not pressure me into extras. I loaded all my information into the app so check-in at the counter was quick and easy, maybe 5 minutes total. The cars in the garage were spectacular, lots of Mercedes, Audi, BMW, even Lucid selections. The car was brand new, was really well equipped with a ton of features, and it drove spectacularly. It was easy to navigate the app and ensure I had the add-ons to drive to Salzburg, Austria with just a small additional fee. We arrived back in Germany late and we had zero issues using the garage system with the instructions in English in the app. Parked it, dropped the key in the safe system, and walked right out. Additionally, I'm please to report I have not experienced any hidden charges after the rental was complete.
Great staff at front desk counter and…
Great staff at front desk counter and management. Their vehicles are excellent and clean. The drop-off is very easy and very efficient & wonderful team.
I had a great experience renting with…
I had a great experience renting with SIXT. The booking process was straightforward, the pickup was quick and efficient, and the staff were professional and friendly. The vehicle was clean, well maintained, and exactly as expected. Returning the car was just as easy, making the entire rental process smooth and hassle-free. I would definitely rent from SIXT again and recommend their service to others looking for a reliable car rental company.
Worst customer service
Their agents (ai or real - not clear), don't really read the message and there's zero wish to help. They switch off the chat in like 2 mins, so there's little time to reply or write a detailed message. I asked for a car category change. The rent total cost was about $1,100. While, on the website the rent price difference is about $70 between both categories, the agents said it'll cost around $500 and then, in two hours $600. Ridiculous. It was even cheaper to cancel and order again.
Ihab in the San Rafael
Ihab in the San Rafael , CA sixt location went out of his way to make sure we had the right vehicle for our trip. He is attentive , professional, and all around made the whole rental experience the best we’ve ever had. We will not go back to enterprise or hertz again. SIXT all the way! Thanks Ihab!
Reliable. Professional. Good customer service
I have been renting with Sixt over a decade. Being a platinum account holder with Sixt most of my rental are usually upgraded. I only rent with Sixt unless I don’t find Sixt as rental company.
The manager was very helpful & friendly…
The manager was very helpful & friendly at the location at PLS International airport in Turks and Caicos.
Rented car on Hawaii - Highly recommend
Rented car on Hawaii - 🌺 Everything was great. Thank
You
Being in Blue Mood - SIXTH on the roads
Flying Blue with KLM, Driving Blue with Sixth and sleeping Blue with BONVOY! What a supper TRIO this is for me and you.. when you just enjoy your journey with fixing it….
Experience was pretty seamless
Experience was pretty seamless, Marwan was great. Just one note the desk is now in the Gare Lyon station. Don’t go straight to the garage.
We arrived in Edinburgh for work and…
We arrived in Edinburgh for work and stayed for a long weekend. Kaine was dealing with our rental, he was very helpful, friendly and represented the company well. Thank you Kaine!
Sixt in Palermo airport in Italy
Sixt in Palermo airport in Italy. Sixt saved the day on our trip to Palermo. We originally had a reservation booked with Europcar, which they did not accept when we arrived in Palermo. Europcar did not offer any alternate solutions. We have booked with Sixt before, so we decided to try to book a new reservation with them. Andreas was our customer service agent and was so polite and helpful. He helped us get a new reservation. We then tried our car that we reserved, but with 5 passengers and 6 luggage, it was too small. Dominico and another agent outside with the cars helped us problem solve and play tetris with our luggage to ensure we could make it to our final destination. Without Dominico, we would not have been able to fit our luggage in the vehicle and make it to our destination. Highly recommend Sixt at Palermo airport. Every agent we encountered was kind, polite, and EXTREMELY helpful.
Ignacio helped us immensely when we…
Ignacio helped us immensely when we found out the SUV we rented was too small. He scrabbled to get us a 4x4 pickup that would actually fit our stuff and fit all 5 of us up the mountain. Thank you!
I was really happy as the Slovakian…
I was really happy as the Slovakian gentleman who works there is extremely helpful and he even gave me a better car with highway ticket which other client left there. Very kind.
Don't book with a 3rd party to save a…
Don't book with a 3rd party to save a few dollars. It's not worth it...Book directly with Sixt so if there are any challenges they can be more easily handled by them....I was double charged for insurance from the 3rd party AND Sixt. Eventually after a couple weeks of phone calls, the extra charge was paid back to me. All customer service reps were doing their best to help solve my challenge...The car I rented from Sixt was top of the line! Easy pick up and return process at Amsterdam Schipol Airport. I will rent again from them and have many times in different countries over the past years. This was the 1st time I went with a 3rd party, not doing that again.
Experience was great
Experience was great. Staff was friendly. The car was clean. Also, upgrade option was provided!
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