I paid for a 2 day turnaround, which unfortunately was missed, but this was refunded and other work was done for free to compensate. They also provided an 'advisory' for work that would likely be nee... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having recently acquired a Giant that had sat unused for 10 years in a shed, I booked it in for a Silver Service. Minimal parts required but now runs smoothly and everything cleaned up and working pro... See more
Went to Ross cycles to as I had managed to get air in the brake lines of my bicycle. They fixed the issue swiftly and also checked my tyre pressure and suspension which needed adjusting. Very reasonab... See more
I went to Ross cycles for the first time to get my bike serviced. Amazing service, he was very transparent about what he was going to do, gave me a quotation and was happy with changes I requested. I... See more
Company replied
Company details
- #2 of 32 best companies in Bicycle repair shop
- #3 of 95 best companies in Bicycle Shop
- #2 of 61 best companies in Bike accessories store
- #1 of 4 best companies in Second-hand bicycle shop
Written by the company
Need a bike service? We offer collection and delivery or drop off to shop options all bookable on our website. We stock two hybrid e-bikes and we also supply and fit e-bike conversion kits suitable for leisure or utility bikes. Get in touch via the website which has various 24/7 messaging options.
Contact info
145 Coulsdon Road, CR3 5NJ, Surrey, United Kingdom
- 01883 331 414
- sales@rosscycles.co.uk
- www.rosscycles.co.uk
5.0
Excellent
526 reviews
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E-bike service
Much needed service of an e-bike and new brake pads fitted. Great to have a local company to use. Collection and delivery a very helpful service too.
7 July 2026
Absolutely brilliant
I'm so impressed with Ross Cycles, very quick turnaround and 100% honest
27 June 2026
Great service
18 June 2026
What a nice service
What a nice service . My grandson bike needed a new inner tube I went online easy to source the service required, booked a slot and sorted
16 June 2026
Went to Ross cycles to as I had managed…
Went to Ross cycles to as I had managed to get air in the brake lines of my bicycle. They fixed the issue swiftly and also checked my tyre pressure and suspension which needed adjusting. Very reasonable prices for repairs.
13 June 2026
Sorted the problem first time and on…
Sorted the problem first time and on time. To the agreed price.
30 May 2026
Excellent guidance and the most prompt…
Excellent guidance and the most prompt and positive buying experience I've had on the Internet.
26 May 2026
Reply from Ross Cycles Caterham
Pleased to hear this and that your Boost Bike kit has arrived 👍
Excellent service and prompt turnaround…
Excellent service and prompt turnaround too ! Thankyou !
11 May 2026
Great service
We needed a fork changing and it was a quick and easy booking process and speedy turnaround
29 April 2026
Reply from Ross Cycles Caterham
Thank you. Glad to help with the recall
Reply from Ross Cycles Caterham
I trust the gears and brakes are now working as expected
Top bike repair shop
Always a pleasant experience. Ross clearly knows his stuff and is friendly and helpful. I like that here keeps notes on the bike's service history and I feel it shows a real care in the work he is doing. I wouldn't take my bike anywhere else
9 April 2026
Reply from Ross Cycles Caterham
Thank you Chris. Try my best!
Have been going to Ross Cycles for many…
Have been going to Ross Cycles for many years.
I wouldn't go anywhere else, fantastic service, keep up the good work clap 👏
8 April 2026
Reply from Ross Cycles Caterham
Thanks Mike
Reply from Ross Cycles Caterham
Welcome anytime !
Ross is the best bike mechanic I’ve…
Ross is the best bike mechanic I’ve found and his rates are good too. Is a pleasure helping to support Ross and his biz.
4 April 2026
Reply from Ross Cycles Caterham
Thanks Tom :)
Reply from Ross Cycles Caterham
Thank you 🙏🙏
Great customer service and helpful…
Great customer service and helpful advice. I would highly recommend Ross Cycles.
20 March 2026
Reply from Ross Cycles Caterham
Thanks very much- Whoop whoop!
Ross was great - above and beyond
Ross was great. Responded very quickly and his expertise was clearly evident! Please don’t WhatsApp him at 11pm - he keeps his phone on. I had meant him to pick it up the next morning but he replied immediately! I felt very guilty!! He goes above and beyond. Thank you!!
19 March 2026
Reply from Ross Cycles Caterham
Don't worry it always on silent 🔕 👀
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